Quvu is a cloud-based contact centre management solution, allowing users to analyse live statistics, queues and agent activity using the hardware they already own. Featuring a predictive dialler, call recording …

Call Journey, a global leader in Conversation Intelligence, specializes in data, voice, and text analysis. Their primary focus is simplifying the conversion of various audio, chat, and email interactions, including …

Callstats.io is an 8x8 CPaaS product. It measures and manage the performance of real-time media communication systems. The product helps developers and product managers set up, build, and scale communication …

Klearcom is the world’s leading customer call path testing platform, assisting global organizations with real-time contact center testing. Their AI based SaaS platform will automatically analyze the full customer call …

Lace leverages advanced AI technology to analyze a 100% of the phone calls to detect lost revenue opportunities, empowering CSRs and agents to book more jobs and maximize revenue.

OnScript AI helps contact centers automate quality assurance with advanced AI. The platform analyzes 100% of calls and delivers transcripts, sentiment, intent, and scoring within minutes. No more manual reviews …

EdgeTier is a real-time AI system that monitors conversations, identifies issues, and surfaces insights. EdgeTier takes data and makes it accessible. EdgeTier deliver high-quality analytics products and services to their …

Awaken is help their clients to transform their customer experience by connecting the entire customer journey with analytics and giving you the insights that you need to take action and …

Aiwo transforms customer contacts from all the company's service channels into business and process development and decision-making information. Aiwo reports the costs and efficiency caused by failure demand and the …

Klick2Contact EU Ltd (K2C) was formed in 2011 and is run by a number of experienced telecommunications, web experts, programmers, software development experts and retail market consultants to provide website …

Pointel Inc is a leading Contact Center/CRM solution provider and system integrator, specializing in selling and implementing end-to-end contact center suite. With over 17 years of experience in contact center …

Mova.AI is the leading speech analytics platform purpose-built for mortgage and financial services. With analytics that deliver deeper and more precise insights than any other platform, they transform every customer …

LearnLode is an integrated suite of software services for contact centres and enterprises. It comprises the following key modules: knowledge base, analytics, decision support tool and training and assessment module. …

Loris unlocks a world of insight for CX leaders, using their AI-powered conversational intelligence platform to extract value from every customer interaction. The combination of real-time analytics and a library …

Ressolve analyzes calls and texts in a scalable, timely, and objective manner, with the goal of strengthening your Customer Experience | Employee Experience strategy, empowering your team, and maximizing your …