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Minerva CQ

Read 2 Minerva CQ reviews and testimonials from customers, explore 4 case studies and customer success stories, and watch customer videos to see why companies chose Minerva CQ as their AI Customer Service Software

Minerva CQ is an AI copilot that makes contact center agents faster and calls shorter. Minerva CQ is the only solution that optimizes the interactions between customers and brands by augmenting the human touch with the power of Artificial Intelligence.

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Customer Rating Review Score based on 278 reference ratings
4.8/5.0 (278)

2Testimonials

  • "Minerva CQ was chosen to help reduce the learning curve for new agents, make agents more confident, drive customer experience consistency and define service processes based on customer profile.”

    Endesa Executive

  • “Minerva CQ is like a one-stop-shop. I don’t need to see several browser windows/tabs because most of it is presented to me on the Minerva screen in an organized manner!”

    Enel X Way Technical Support Rep
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4 Case Studies

  • Enel X Way uplevels its CX as competition heats up in the …

  • Chargepoint aims to leverage AI to effectively scale CX

  • Endesa improves AHT, reduces costs, and drives better and more consistent CX

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Additional Minerva CQ Information & Resources

Read Minerva CQ Reviews, Testimonials & Customer References from 2 real Minerva CQ customers.

Browse Minerva CQ Case Studies, Customer Success Stories, & Customer References from 4 businesses that use Minerva CQ.

FeaturedCustomers has 1,910,702+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.