Read 1 Cogito reviews and testimonials from customers, explore 2 case studies and customer success stories, and watch customer videos to see why companies chose Cogito as their undefined

Cogito provides human aware technology to help professionals elevate their performance. Cogito’s contact center AI instantly analyzes hundreds of conversational behaviors to provide live in-call guidance combined with a real-time measure of customer experience. The technology is augmenting the emotional intelligence of thousands of agents in the world’s most successful enterprises – improving sales results, delivering world-class service and enhancing quality of care. Backed by OpenView Ventures, Romulus Capital and Salesforce Ventures.

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Customer Rating Review Scorebased on 338 reference ratings
4.8/5.0 (338)

1Testimonials

  • "When our members experience a short term disability, they are seeking above all, a caring, compassionate, empathetic approach from our Case Managers to help them heal faster. With Cogito, we’ve developed a deeper, more human connection between our members and our case managers, resulting in a better member experience and enhanced operational excellence."

    Top 5 Health Insurance CompanyPresident
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2 Case Studies

  • Elevating Customer Experience With Cogito

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