Loris

Read 3 Loris reviews and testimonials from customers, explore 1 case studies and customer success stories, and watch 2 customer videos to see why companies chose Loris as their

Loris unlocks a world of insight for CX leaders, using their AI-powered conversational intelligence platform to extract value from every customer interaction. The combination of real-time analytics and a library of proven AI models detect emerging issues before they impact your brand and expose gaps in the customer journey that reduce satisfaction and increase costs. Loris covers the complete customer experience lifecycle, giving organizations everything they need to understand customer issues, monitor agent performance, and take action to continuously improve.

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  • 1 Case Studies View
  • 2 Customer Videos View
Customer Rating Review Score based on 56 reference ratings
4.7/5.0 (56)

3Testimonials

  • “We originally came to Loris with a mission to improve our agent’s productivity and to ensure that even newer agents could ramp up faster. Appeasements were not an initial focus. …

    Enis Haskaj Director of Operations

  • “If you want to go fast, go alone. If you want to go far, go together”. At the same time, I’ve always asked myself, what would it take to go …

    Bala Venkataramaranan Vice President — Head of Customer Experience

  • “We have actually shaved a little over three minutes of AHT [Average Handle Time] now that we don’t have the agent tag tickets anymore. That has reduced our cost per …

    Jon Helin Vice President of Customer Support
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1 Case Studies

  • Slice Boosts Agent Performance and Reduces Service Recovery Costs with Loris

    Enis Haskaj Director of Operations
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2 Customer Videos

  • Loris approach to revealing interaction level sentiment, agent impact, and what’s guiding the next wave of customer experience strategy at Bill.com beyond CSAT surveys
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    Bala Venkataramaranan Vice President — Head of Customer Experience
  • How Calendly drives better customer interactions, quality & insight
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    Jon Helin Vice President of Customer Support
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Additional Loris Information & Resources

Read Loris Reviews, Testimonials & Customer References from 3 real Loris customers.

Browse Loris Case Studies, Customer Success Stories, & Customer References from 1 businesses that use Loris.

Watch Loris Customer Videos to learn why 2 businesses chose Loris.

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