Applied Business Technologies is a leading provider of Call Recording software, Speech Analytics, post-call survey and other adjunct call recording solutions for enhanced performance management. Founded in 2001, ABT's primary focus has been providing Quality Assurance solutions at competitive prices to businesses of all sizes.Offering open-architecture software-based solutions, proven top-notch Quality Assurance support and implementation to their customers has always been at the forefront of their Call Recording customer service model. By listening to their customers, they are able to offer Call Recording software products and services that enhance and exceed their customers’ expectations. Armed with Applied Business Technologies' Call Recording concepts, customers are empowered to maximize call center software investments in their companies, clients and employees.