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Luware builds intelligent, cloud-native CX solutions that unlock the full potential of Microsoft Teams for enterprise communication. Their products, streamline complex service processes, ensuring every interaction is easier, highly secure, and fully compliant. By capturing and integrating every touchpoint from call to compliance log they empower global organizations to achieve a complete view of the customer journey and deliver an exceptional Customer Experience.
“The person experiencing a mental health crisis can now be directed to the right team for assessment, onward treatment, or advice. Ensuring that people are accessing the right service at …
“We’d been trying to monitor what sort of calls we were getting by handing out spreadsheets people would forget to do it and you never got anything useful out of …
“We were previously using a Cisco Express environment and an enterprise environment, and it was not a great experience. It was really outdated. We'd been using it for years.”
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