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Luware

Read 20 Luware reviews and testimonials from customers, explore 18 case studies and customer success stories, and watch 3 customer videos to see why companies chose Luware as their Compliance and Call Recording/Monitoring Software

Luware builds intelligent, cloud-native CX solutions that unlock the full potential of Microsoft Teams for enterprise communication. Their products, streamline complex service processes, ensuring every interaction is easier, highly secure, and fully compliant. By capturing and integrating every touchpoint from call to compliance log they empower global organizations to achieve a complete view of the customer journey and deliver an exceptional Customer Experience.

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  • 20 Testimonials View
  • 18 Case Studies View
  • 3 Customer Videos View
Customer Rating Review Score based on 232 reference ratings
4.8/5.0 (232)

20Testimonials

  • "We no longer have to worry about the stability and infrastructure of the contact center. We are very satisfied with the solution and especially appreciate the personal commitment of Luware …

    Markus Sonderegger Head of Digitization and Business Transformation

  • “Our communication needs were evolving, call volumes were increasing, and our LUCS system was reaching end-of-life. These factors, compounded by limited MS Teams integration and scalability, necessitated a new platform. …

    Marc Vandersmissen ICT-Manager

  • "Recording calls is a very sensitive matter, and we have to oblige with strict regulations. Recordings contain sensitive personal information about our customers, and if there is an information leak, …

    Christoph Ruys Product Owner
19 more testimonials currently locked

18 Case Studies

  • SIX Boosted Efficiency and Compliance in One Move

    Andrea Panarese Senior System Engineer

  • KBC A Long-Term Relationship Built on Trust and Openness

    Christoph Ruys Product Owner

  • NetCologne IT Services uses Luware Nimbus to gain insights into customer behavior

    Thorsten Stiebig Head of Microsoft365 and Cloud Services
17 more case studies currently locked

3 Customer Videos

  • Generali - Customer Success Story (Pierre Lerch - Senior Expert Application & Performance)
    Play Video
    Pierre Lerch Senior Expert Application & Performance
  • Derby City Council's journey to a modern, efficient contact center with MS Teams
    Play Video
    Kath Gruber Director of Customer Management
  • Century Communities - Customer Success Story (Craig Cothern - Century Communities)
    Play Video
    Craig Cothern Century Communities
2 more videos currently locked

Additional Luware Information & Resources

Read Luware Reviews, Testimonials & Customer References from 20 real Luware customers.

Browse Luware Case Studies, Customer Success Stories, & Customer References from 18 businesses that use Luware.

Watch Luware Customer Videos to learn why 3 businesses chose Luware.

FeaturedCustomers has 2,002,992+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.