Luware Testimonials

“But the installation and the implementation happened in a manner of just a few short weeks, and it really did coincide with the times of us doing our information requirements gathering. Because we utilized the template method within Luware Nimbus, that allowed us to basically set up what our template would look like for different places that we would be using it. And then we just had to do the configuration based off those templates, which actually sped things up quite a bit.”

"Recording calls is a very sensitive matter, and we have to oblige with strict regulations. Recordings contain sensitive personal information about our customers, and if there is an information leak, we have a huge problem. To maintain KBCs reputation and keep recordings safe, the Belgian financial group needed a recording partner they could trust. Luware was an obvious choice because we already built a strong relationship with them and Verint in the Skype for Business world and had good experiences. Luware has all the right security measures in place so that our calls can’t get intercepted on Microsoft Teams."