Luware Testimonials

“But the installation and the implementation happened in a manner of just a few short weeks, and it really did coincide with the times of us doing our information requirements gathering. Because we utilized the template method within Luware Nimbus, that allowed us to basically set up what our template would look like for different places that we would be using it. And then we just had to do the configuration based off those templates, which actually sped things up quite a bit.”

"The existing PBX gave us a lot of functionality, with automatic call distribution (ACD) for our technical support and operations teams. It was a good PBX, but because of our changing business needs, we needed to find a solution that would allow us to receive calls through Teams, but also provide ACD and the advanced call routing functionality we already had. Another challenge was that we needed to integrate Microsoft Dynamics and a suite of business applications."