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Enghouse Interactive

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Read 88 Enghouse Interactive reviews and testimonials from customers, explore 61 case studies and customer success stories, and watch 10 customer videos to see why companies chose Enghouse Interactive as their Contact Center Software

Enghouse Systems is a consistently profitable company, which has grown both organically and through the acquisition of well-regarded specialists including AndTek, Arc, CosmoCom, Datapulse, IAT, IT Sonix, Presence Technology, Reitek, Safeharbor, Survox, Syntellect, Telrex, Trio, Voxtron and Zeacom. Enghouse Interactive delivers technology and expertise to maximize the value of every customer interaction. The company develops a comprehensive portfolio of customer interaction management solutions. Enghouse Interactive has thousands of customers worldwide, supported by a global network of partners and more than 800 dedicated staff across the company’s international operations.

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  • 88 Testimonials View
  • 61 Case Studies View
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Customer Rating Review Score based on 3308 reference ratings
4.8/5.0 (3308)

88Testimonials

  • “Deploying Enghouse Interactive allows us to effectively tweak personnel times, and make predictions based on historical data – which we could not do before. We now know what call patterns …

    James J. Thompson Assistant Vice President of Information Technologies

  • “We had a deadline of 4 weeks to move 600 people, including our helpdesk, from a 15 year old PBX to Lync. It got really tight, but Enghouse Interactive’s work …

    Geoff Dumesny Infrastructure Programme Manager

  • "Teleperformance is now able to move agents between project locations independently, which has leaded to better utilization of the local dialers and reduced telecommunication costs. Additionally, the solution can now …

    Teleperformance
87 more testimonials currently locked

61 Case Studies

  • Achieving Policy Compliance with Call Recording

    Mike Gustin IT Project Manager

  • A New Way of Communicating Lync drives Helly Hansen’s Contact Centre Journey

    Sandy Abrahams IT Director

  • Microster Pty Limited Voice-Enables Workforce Management Solutions

    Michael Bowman Microster Pty Limited
60 more case studies currently locked

10 Customer Videos

  • Santa Clara Valley Medical Center - Customer Success Story (Greg Price - Deputy Director of Ambulatory Care)
    Play Video
    Greg Price Deputy Director of Ambulatory Care
  • Enghouse Interactive keeps GE Capital connected to their customers
    Play Video
    Steve Beranek International Strategic Collection Leader
  • Debt Masters Direct - Customer Success Story (Becky Hutchinson - Managing Director)
    Play Video
    Becky Hutchinson Managing Director
9 more videos currently locked

Additional Enghouse Interactive Information & Resources

Read Enghouse Interactive Reviews, Testimonials & Customer References from 88 real Enghouse Interactive customers.

Browse Enghouse Interactive Case Studies, Customer Success Stories, & Customer References from 61 businesses that use Enghouse Interactive.

Watch Enghouse Interactive Customer Videos to learn why 10 businesses chose Enghouse Interactive.

FeaturedCustomers has 1,897,391+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.