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Enghouse Systems is a consistently profitable company, which has grown both organically and through the acquisition of well-regarded specialists including AndTek, Arc, CosmoCom, Datapulse, IAT, IT Sonix, Presence Technology, Reitek, Safeharbor, Survox, Syntellect, Telrex, Trio, Voxtron and Zeacom. Enghouse Interactive delivers technology and expertise to maximize the value of every customer interaction. The company develops a comprehensive portfolio of customer interaction management solutions. Enghouse Interactive has thousands of customers worldwide, supported by a global network of partners and more than 800 dedicated staff across the company’s international operations.
"We want to ensure that every caller has a positive experience with us as they grapple with the difficulties of joblessness. This is of the utmost importance to our call …
“Critically though, unlike most solutions we considered it was relatively easy to integrate with our underlying scheme administration system.”
“We are looking to the new contact centre solution to give us a greater insight into how we are working today, ultimately enabling us to achieve tighter cost management and …
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