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Enghouse Systems is a consistently profitable company, which has grown both organically and through the acquisition of well-regarded specialists including AndTek, Arc, CosmoCom, Datapulse, IAT, IT Sonix, Presence Technology, Reitek, Safeharbor, Survox, Syntellect, Telrex, Trio, Voxtron and Zeacom. Enghouse Interactive delivers technology and expertise to maximize the value of every customer interaction. The company develops a comprehensive portfolio of customer interaction management solutions. Enghouse Interactive has thousands of customers worldwide, supported by a global network of partners and more than 800 dedicated staff across the company’s international operations.
“We realized that it would be more cost-effective for us to oursource the development and associated management tasks to gain the expertise that we needed.”
“I recommended CallRex for its ability to record and monitor IP calls and for its affordability.”
"Since we have had the new system we have reduced our call waiting times by 50%."
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