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Enghouse Systems is a consistently profitable company, which has grown both organically and through the acquisition of well-regarded specialists including AndTek, Arc, CosmoCom, Datapulse, IAT, IT Sonix, Presence Technology, Reitek, Safeharbor, Survox, Syntellect, Telrex, Trio, Voxtron and Zeacom. Enghouse Interactive delivers technology and expertise to maximize the value of every customer interaction. The company develops a comprehensive portfolio of customer interaction management solutions. Enghouse Interactive has thousands of customers worldwide, supported by a global network of partners and more than 800 dedicated staff across the company’s international operations.
“With so little experience at the Council, you would think training would be difficult. But it is refreshing for agents to be trained on the Syntellect CIM system even though …
“Enghouse’s CCSP provides us with less operational overhead, more fexibility to create integrated business solutions and a faster time to onboard new endcustomers. This ultimately results in more rapid time …
“Communications is critical and Arc has improved our disaster recovery potential and resilience. With servers based in multiple locations and being a PC-based solution, we can make better use of …
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