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Enghouse Interactive Testimonials

  • “Deploying Enghouse Interactive allows us to effectively tweak personnel times, and make predictions based on historical data – which we could not do before. We now know what call patterns look for and what we’re going to need, which saves us money on unnecessary hires. Furthermore, our agents also have …

  • "We want to ensure that every caller has a positive experience with us as they grapple with the difficulties of joblessness. This is of the utmost importance to our call center staff."

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    Dixa enables companies to deliver customer service as it is meant to be. We help customer service leaders to create effortless experiences for customers and teams that unlock loyalty. Dixa’s …

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    DialedIn is a leading provider of contact center solutions. DialedIn’s software products and highly trained team help businesses of all sizes to streamline their operations and improve their overall customer …

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