"The combined Enghouse Interactive and Lync solution means that we can now route calls to whatever end..."
Stephen Roy
Project Manager
"BT Cloud Contact supports our people wherever they are and it’s given us the ultimate in call routing..."
Rob Mohn
Senior Service Development Manager
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"Our employees see the value of the call recordings, as they have back-up for dispute resolutions with..."
Elizabeth Beasley
Director of the Ambulatory Access Center
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"The message is simple – BT uses what it sells. This not only enables us to transform our own operatio..."
Neynes Ladha
Programme Director, Chief Information Officer
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"Deploying Enghouse Interactive allows us to effectively tweak personnel times, and make predictions b..."
James J. Thompson
Assistant Vice President of Information Technologies
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"There were a couple of key differentiators that tipped the decision in Enghouse Interactive’s favor...."
Leon Schuurmans
Director of Business Development and Marketing
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"The software as a service model helps us manage our cash flow. We can provide call recording for our..."
Drew Clauson
President
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"The impact of the CTI solution on the pace of business here at LaunchPad is astounding!..."
Launchpad
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"Enghouse’s CCSP provides us with less operational overhead, more fexibility to create integrated busi..."
Chad Wormington
Strategic Director, Contact Centre Technology and Services
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"Many communications systems claim to integrate with Lync. When you start to investigate, however, you..."
Barbara Wilson
Exchange Communications Project Manager
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"The installation was excellent. CallRex was up and running very quickly with no problems. CallRex is..."
Eric Hoskinson
Director of Technology
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"Key drivers for moving to BT Cloud Contact were the flexibility to create a seamless virtual contact..."
Steve Wadsworth
Demand Manager
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"We believe customers simply want a better experience from their bank. The Communications Portal provi..."
Metrobank
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"We chose the quality monitoring suite from Enghouse Interactive because it is flexible, scalable and..."
Fife County Council
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"Since we were moving to a new banking system, we took the opportunity to find an IVR system that woul..."
Fred Cook
Chief Information Officer
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"An integrated virtual team is able to deliver the same consistent level of customer service worldwide..."
Johannes Fassbender
Senior Product Manager
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Testimonials & Customer References of individual Enghouse Interactive customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Enghouse Interactive is the right business software or service for your company.

We monitor all 89 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.