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Dixa

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Read 50 Dixa reviews and testimonials from customers, explore 32 case studies and customer success stories, and watch 2 customer videos to see why companies chose Dixa as their Call Center Management

Dixa enables companies to deliver customer service as it is meant to be. We help customer service leaders to create effortless experiences for customers and teams that unlock loyalty. Dixa’s Conversational Customer Service Platform combines powerful AI with a human touch to deliver a highly-personalized service experience that scales as your business grows. Teams and their customers benefit from greater satisfaction while automation helps increase service efficiency and effectiveness, which ultimately delivers real business value. Our dedicated customer success team ensures you are up and running quickly and partners with you on your journey to achieving what we call Customer FriendshipTM. Dixa powers more than 30 million conversations a year and is trusted by leading brands such as Interflora, On, Wise, Deezer, Rapha, Too Good to Go, and Hello Print. Learn more by visiting dixa.com.

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Customer Rating Review Scorebased on 1526 reference ratings
4.8/5.0 (1526)
  • Top Performer 2024 2024
    Winter 2024Top PerformerCall Center Management Software
    Press ReleaseReport

50Testimonials

  • "Having a chatbot has given our agents the time they need to add the personal touch to our customer care that creates the differentiated brand experience we strive for as a company.”

    Aike Alexander SchnugConsumer Care Manager
49 more testimonialscurrently locked

32 Case Studies

  • Deezer raises the roof on their customer satisfaction with Dixa’s Business Insights

    Carla SaxbyAssociate Client Support Manager
31 more case studiescurrently locked

2 Customer Videos

1 more videoscurrently locked

Additional Dixa Information & Resources

Read Dixa Reviews, Testimonials & Customer References from 50 real Dixa customers.

Browse Dixa Case Studies, Customer Success Stories, & Customer References from 32 businesses that use Dixa.

Watch Dixa Customer Videos to learn why 2 businesses chose Dixa.

FeaturedCustomers has 1,811,946+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.