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Dixa

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Read 50 Dixa reviews and testimonials from customers, explore 32 case studies and customer success stories, and watch 2 customer videos to see why companies chose Dixa as their Call Center Management

Dixa enables companies to deliver customer service as it is meant to be. We help customer service leaders to create effortless experiences for customers and teams that unlock loyalty. Dixa’s Conversational Customer Service Platform combines powerful AI with a human touch to deliver a highly-personalized service experience that scales as your business grows. Teams and their customers benefit from greater satisfaction while automation helps increase service efficiency and effectiveness, which ultimately delivers real business value. Our dedicated customer success team ensures you are up and running quickly and partners with you on your journey to achieving what we call Customer FriendshipTM. Dixa powers more than 30 million conversations a year and is trusted by leading brands such as Interflora, On, Wise, Deezer, Rapha, Too Good to Go, and Hello Print. Learn more by visiting dixa.com.

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Customer Rating Review Scorebased on 1508 reference ratings
4.8/5.0 (1508)
  • Top Performer 2024 2024
    Winter 2024Top PerformerCall Center Management Software

50Testimonials

  • "The way we can manage our leads and customer service with Dixa is unique because all customer engagements and data across phone, email, chat and messaging apps goes in one solution. With Dixa, we give our customers and our employees a significantly better experience, which has resulted in an increase in sales, customer satisfaction and efficiency across the board."

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32 Case Studies

  • Serenity Holidays finds a smarter way to work and the ability to deliver a superior multichannel customer experience with Dixa

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2 Customer Videos

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Additional Dixa Information & Resources

Read Dixa Reviews, Testimonials & Customer References from 50 real Dixa customers.

Browse Dixa Case Studies, Customer Success Stories, & Customer References from 32 businesses that use Dixa.

Watch Dixa Customer Videos to learn why 2 businesses chose Dixa.