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Dixa

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Read 50 Dixa reviews and testimonials from customers, explore 32 case studies and customer success stories, and watch 2 customer videos to see why companies chose Dixa as their Call Center Management

Dixa enables companies to deliver customer service as it is meant to be. We help customer service leaders to create effortless experiences for customers and teams that unlock loyalty. Dixa’s Conversational Customer Service Platform combines powerful AI with a human touch to deliver a highly-personalized service experience that scales as your business grows. Teams and their customers benefit from greater satisfaction while automation helps increase service efficiency and effectiveness, which ultimately delivers real business value. Our dedicated customer success team ensures you are up and running quickly and partners with you on your journey to achieving what we call Customer FriendshipTM. Dixa powers more than 30 million conversations a year and is trusted by leading brands such as Interflora, On, Wise, Deezer, Rapha, Too Good to Go, and Hello Print. Learn more by visiting dixa.com.

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Customer Rating Review Scorebased on 1630 reference ratings
4.8/5.0 (1630)
  • Top Performer 2024 2024
    Winter 2024Top PerformerCall Center Management Software
    Press ReleaseReport

50Testimonials

  • "At Loaf, our partnership with Dixa has transformed our Customer Conversation Team into a cornerstone of our brand experience and a key growth driver. With Dixa, we’ve redefined customer service not as a cost centre but as a valuable contributor. Our team doesn’t just support; they create memorable connections, foster loyalty, and encourage additional product discovery across every channel. Whether through the warm, genuine interactions of our team members or the smooth, intelligent support of AI and automated messaging, we’re delivering the exceptional experiences that our customers expect and that Loaf is known for.”

    Rob PierceDirector of Operations
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32 Case Studies

  • Armedangels - Customer Case Study

    Rebecca LangeSenior Customer Success Manager
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2 Customer Videos

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Additional Dixa Information & Resources

Read Dixa Reviews, Testimonials & Customer References from 50 real Dixa customers.

Browse Dixa Case Studies, Customer Success Stories, & Customer References from 32 businesses that use Dixa.

Watch Dixa Customer Videos to learn why 2 businesses chose Dixa.

FeaturedCustomers has 1,835,990+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.