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Dixa enables companies to deliver customer service as it is meant to be. We help customer service leaders to create effortless experiences for customers and teams that unlock loyalty. Dixa’s Conversational Customer Service Platform combines powerful AI with a human touch to deliver a highly-personalized service experience that scales as your business grows. Teams and their customers benefit from greater satisfaction while automation helps increase service efficiency and effectiveness, which ultimately delivers real business value. Our dedicated customer success team ensures you are up and running quickly and partners with you on your journey to achieving what we call Customer FriendshipTM. Dixa powers more than 30 million conversations a year and is trusted by leading brands such as Interflora, On, Wise, Deezer, Rapha, Too Good to Go, and Hello Print. Learn more by visiting dixa.com.
It’s very important that our core eCommerce platform Magento is connected with Dixa. With Dixa, we can see, at a glance, all order information connected to every customer. In some …
"Two of the most important things for us it that our customers always receive a personal customer service experience and that our customer service reps have the best working experience. …
"Dixa has helped us scale from 20 agents to 100 in 6 months while simultaneously helping us improve our customer experience tremendously. We now know what customers are contacting us …
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