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Dixa

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Read 51 Dixa reviews and testimonials from customers, explore 32 case studies and customer success stories, and watch customer videos to see why companies chose Dixa as their Call Center Management

Dixa enables companies to deliver customer service as it is meant to be. We help customer service leaders to create effortless experiences for customers and teams that unlock loyalty. Dixa’s Conversational Customer Service Platform combines powerful AI with a human touch to deliver a highly-personalized service experience that scales as your business grows. Teams and their customers benefit from greater satisfaction while automation helps increase service efficiency and effectiveness, which ultimately delivers real business value. Our dedicated customer success team ensures you are up and running quickly and partners with you on your journey to achieving what we call Customer FriendshipTM. Dixa powers more than 30 million conversations a year and is trusted by leading brands such as Interflora, On, Wise, Deezer, Rapha, Too Good to Go, and Hello Print. Learn more by visiting dixa.com.

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Customer Rating Review Score based on 1723 reference ratings
4.8/5.0 (1723)
  • Fall 2025 Top Performer Call Center Management Software

51Testimonials

  • "The integration with Zendesk was our number one priority when looking for a chatbot solution. With Dixa’s chatbot CRM field mapping, it’s just so easy to tackle customer requests after …

  • "Dixa has helped us scale from 20 agents to 100 in 6 months while simultaneously helping us improve our customer experience tremendously. We now know what customers are contacting us …

  • "Dixa offered us a solution that did exactly what we needed and we were able to get up and running in no time. Why were we using at least two …

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32 Case Studies

  • Creating effortless experiences for agents and customers using Dixa’s Conversational Customer Service …

  • Delivering a unified customer experience across all channels

  • Delivering hyper-personalized customer care with Dixa since day one

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Additional Dixa Information & Resources

Read Dixa Reviews, Testimonials & Customer References from 51 real Dixa customers.

Browse Dixa Case Studies, Customer Success Stories, & Customer References from 32 businesses that use Dixa.