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Dixa enables companies to deliver customer service as it is meant to be. We help customer service leaders to create effortless experiences for customers and teams that unlock loyalty. Dixa’s Conversational Customer Service Platform combines powerful AI with a human touch to deliver a highly-personalized service experience that scales as your business grows. Teams and their customers benefit from greater satisfaction while automation helps increase service efficiency and effectiveness, which ultimately delivers real business value. Our dedicated customer success team ensures you are up and running quickly and partners with you on your journey to achieving what we call Customer FriendshipTM. Dixa powers more than 30 million conversations a year and is trusted by leading brands such as Interflora, On, Wise, Deezer, Rapha, Too Good to Go, and Hello Print. Learn more by visiting dixa.com.
"The reporting on QA in Dixa’s Quality Assurance was one of the things that I really liked. To be able to break down QA scores by channel, contact reason, handling …
"Dixa is another step in the right direction in our overall service strategy. We want to send a strong signal to our customers and partners that SPORTMASTER will continue to …
"During peak times we had up to 4 agents a day spending their full time manually tagging and assigning tickets to the right teams. Today we don’t need any! Dixa …
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