Kustomer References Capped?

Access even more references from these marketplace competitors

Work at
Kustomer?
Upgrade Profile
  • 4.8 / 5.0 (1880)
    Sponsored 61+ References
  • 4.8 / 5.0 (6910)
    Verified 939+ References
  • 4.7 / 5.0 (4323)
    Premium 297+ References

Kustomer

Verified
Read 38 Kustomer reviews and testimonials from customers, explore 46 case studies and customer success stories, and watch 3 customer videos to see why companies chose Kustomer as their Help Desk Software

Kustomer is the omnichannel SaaS platform reimagining enterprise customer service to deliver standout experiences - not resolve tickets. A customer-centric solution, Kustomer helps brands increase satisfaction and loyalty by empowering agents to engage customers in personalized, efficient, and effortless conversations. Headquartered in NYC, Kustomer was founded in 2015 by serial entrepreneurs Brad Birnbaum and Jeremy Suriel, has raised $173.5M in venture funding, and is backed by leading VCs including: Coatue, Tiger Global Management, Battery Ventures, Redpoint Ventures, Cisco Investments, Canaan Partners, Boldstart Ventures and Social Leverage.

Show more
Categories:
Show more
  • 38 Testimonials View
  • 46 Case Studies View
  • 3 Customer Videos View
Customer Rating Review Score based on 3198 reference ratings
4.7/5.0 (3198)

Check out this Top Rated Kustomer alternative

  • Top Performer Top Performer
    Customer Rating Review Score
    4.8 / 5.0 (1880)

    Uniquely powered by Customer AI, Gladly is the only CX platform that puts the customer —not tickets —at the center of every conversation. Trusted by the world’s most customer-centric brands, including Crate & Barrel, Ulta Beauty, and Tumi, Gladly delivers radically efficient and radically personal experiences. Gladly was built for …

    Learn more about Gladly

38Testimonials

  • "Our agents have a complete view of our customers. So, whenver someone reaches out with an issue, our agents can quickly see what's going on."

    Michael Ludwig Head of Customer Experience

  • “When I started, my boss told me, ‘It’s just gotta be great.’ With Kustomer, we’ve been able to make it great. It’s never about the socks; it’s about making every …

    Heather Kunert Head of Customer Experience

  • “A new system can’t fix everything, but for our business, Kustomer has given my team benefits we hadn’t even imagined.”

    Kathryn Syzmanzki Sr. Manager of Customer Experience
37 more testimonials currently locked

46 Case Studies

  • LoadUp boosts CSAT 5% and converts 33% of SMS inquiries with Kustomer

  • Fast growing sock company, Comrad, switches to Kustomer for an increase in …

    Heather Kunert Head of Customer Experience

  • A cookware brand that uses Kustomer to maintain high customer satisfaction and …

    Michael Ludwig Head of Customer Experience
45 more case studies currently locked

3 Customer Videos

2 more videos currently locked

Additional Kustomer Information & Resources

Read Kustomer Reviews, Testimonials & Customer References from 38 real Kustomer customers.

Browse Kustomer Case Studies, Customer Success Stories, & Customer References from 46 businesses that use Kustomer.

Watch Kustomer Customer Videos to learn why 3 businesses chose Kustomer.

Explore answers to frequently asked questions about Kustomer.

FeaturedCustomers has 1,957,481+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.