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Kustomer Testimonials

  • "Our goal is to be our customers' friend and advocate, and the Kustomer timeline helps us do just that. By giving us a complete picture of our relationship with a customer—and not a one-off, isolated ticket view—we’re able to efficiently provide robust, personal service."

  • "Working with Kustomer is more intuitive, simple, and effective than other support systems I have used. We can get a complete and contextual understanding of our Customers in a way other legacy services can’t offer, all of which provides massive value to our quickly growing organization."

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    Uniquely powered by Customer AI, Gladly is the only CX platform that puts the customer —not tickets —at the center of every conversation. Trusted by the world’s most customer-centric brands, including Crate & Barrel, UltaShow more

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    Gladly Customer References
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