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Afiniti Case Studies

  • Sky Extends Partnership With Afiniti to Deliver Better Customer Experiences

    Chris Collinson Director
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  • Mattersight
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    4.7 / 5.0
    Customer References 24 total
    About

    Mattersight's mission is to help brands have more effective and effortless conversations with their customers. Using a suite of innovative personality-based software applications, Mattersight can analyze and predict customer behavior …

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  • Calabrio
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    4.8 / 5.0
    Customer References 217 total
    About

    We maximize agent performance, exceed customer expectations, and boost workforce efficiency using connected data, AI-fueled analytics, automated workforce management and personalized coaching. Calabrio ONE gives you the power to engage …

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  • Five9
    Reference Rating
    4.7 / 5.0
    Customer References 299 total
    About

    Five9 is the leading provider of cloud contact center software. They are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep …

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