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  • 4.7 / 5.0 (9133)
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Operata Testimonials

  • "Operata’s ability to capture event and performance data from the network and application helped us to determine the optimal region to host our instance, troubleshoot errors and understand the impact of remediation actions during our pilot of Amazon Connect."

  • "As well as reliability and scalability the service has unique requirements in the need to protect itself from a voice denial of service attack, which could be coordinated to increase the impact of a security event."

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  • Genesys
    Reference Rating
    4.7 / 5.0
    Customer References 1,355 total
    About

    Genesys is a leading provider of customer service and contact center solutions. With more than 2,000 customers in 80 countries, Genesys software directs more than 100 million interactions every day …

  • Aiwo
    Reference Rating
    4.8 / 5.0
    Customer References 8 total
    About

    Aiwo transforms customer contacts from all the company's service channels into business and process development and decision-making information. Aiwo reports the costs and efficiency caused by failure demand and the …

  • CallMiner
    Reference Rating
    4.8 / 5.0
    Customer References 57 total
    About

    CallMiner helps businesses and organizations improve contact center performance and gather key business intelligence by automating their ability to listen to every customer interaction. CallMiner’s market leading cloud-based speech analytics …

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