Exotel

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Read 49 Exotel reviews and testimonials from customers, explore 47 case studies and customer success stories, and watch customer videos to see why companies chose Exotel as their Telephony Solutions

Exotel is one of India's largest cloud telephony companies. Their aim is to help businesses, both large and small, manage their business phone system via a virtual phone system. Exotel's cloud telephony eliminates the need to invest in any hardware or maintenance. And that is one of the biggest pain points of traditional systems like EPABX/PBX. Every business, irrespective of its size should be able to utilise features like IVR, Call Recordings to sound professional and serve their customers better. They believe that they're at the forefront of something big. Cloud telephony is poised to change the way businesses function.

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Customer Rating Review Scorebased on 3322 reference ratings
4.8/5.0 (3322)
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Featured Testimonials

  • "Another thing we liked about Exotel, was the user friendliness of the product. I could easily set up or change our call flows at any moment of time. Exotel essentially provided us with a platform to build a customised solution."

    Kshitiz BansalReservation & Customer Experience Manager

  • “Exotel’s ability to switch configuration helps us save a lot of time that would be otherwise spent worrying about missed calls and switching phones. We can now look at reports, keep track of calls, their frequency and so on. Also, the recording facility is a boon – about 50% of missed callers do leave a message, and this helps us get back to them at the earliest, therefore avoiding any loss of business.”

    MaliniChief Executive Officer

  • "In almost every Residential Community, there is a percentage of Users who are not very web-savvy. If they wish to raise an issue to their Association’s management committee then they are able to send an SMS to the Exotel Incoming business SMS phone number."

    Venkat KandaswamyCo-Founder & CTO
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Featured Case Studies

  • Exotel Powering Vedantu’s Mission of Making Learning Personalized

    Suresh LakshmananChief Technology Officer

  • Using Exotel’s call center to build better travel experiences for women

    MaliniChief Executive Officer

  • Exotel Helps Indus Action Reach Parents from the Economically Weaker Sections of Society

    AnkitCommunications & Design Lead
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Additional Exotel Information & Resources

Read Exotel Reviews, Testimonials & Customer References from 49 real Exotel customers.

Browse Exotel Case Studies, Customer Success Stories, & Customer References from 47 businesses that use Exotel.

FeaturedCustomers has 1,846,114+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.