Exotel

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Read 49 Exotel reviews and testimonials from customers, explore 47 case studies and customer success stories, and watch customer videos to see why companies chose Exotel as their Telephony Solutions

Exotel is one of India's largest cloud telephony companies. Their aim is to help businesses, both large and small, manage their business phone system via a virtual phone system. Exotel's cloud telephony eliminates the need to invest in any hardware or maintenance. And that is one of the biggest pain points of traditional systems like EPABX/PBX. Every business, irrespective of its size should be able to utilise features like IVR, Call Recordings to sound professional and serve their customers better. They believe that they're at the forefront of something big. Cloud telephony is poised to change the way businesses function.

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Customer Rating Review Scorebased on 3478 reference ratings
4.8/5.0 (3478)
  • Top Rated Software 2024 2024
    2024Top Rated Software Award

Featured Testimonials

  • "Our experience with Exotel has been very positive. They have an extremely responsive customer support staff that has always been there to assist us."

  • "Exotel’s Virtual Number (UVN) technology helped us to assign dynamic virtual phone numbers for all user-service partner combinations. We can now keep a track of the connect rates and response rates between service partners and the user and ensure a better experience to both the parties."

  • "We have worked with various cloud telephony players, but Exotel has proved to be the most dependable. We like the conversations with the team, the pro-activeness to reduce our costs whenever possible without us asking for it and that when we raise a ticket, it gets resolved with reason and meaning. It’s fun working with people at Exotel, and hope to continue this for a long time."

Featured Case Studies

  • How Fabelio improved their first-time delivery rates and reduced manual errors with a simple automated IVR call

  • Exotel Helped Squadrun Maintain User Privacy and Increase User Engagement

  • Nearbuy (formerly Groupon) has a Virtual Call Center with Exotel

Additional Exotel Information & Resources

Read Exotel Reviews, Testimonials & Customer References from 49 real Exotel customers.

Browse Exotel Case Studies, Customer Success Stories, & Customer References from 47 businesses that use Exotel.