Exotel

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Read 49 Exotel reviews and testimonials from customers, explore 47 case studies and customer success stories, and watch customer videos to see why companies chose Exotel as their Telephony Solutions

Exotel is one of India's largest cloud telephony companies. Their aim is to help businesses, both large and small, manage their business phone system via a virtual phone system. Exotel's cloud telephony eliminates the need to invest in any hardware or maintenance. And that is one of the biggest pain points of traditional systems like EPABX/PBX. Every business, irrespective of its size should be able to utilise features like IVR, Call Recordings to sound professional and serve their customers better. They believe that they're at the forefront of something big. Cloud telephony is poised to change the way businesses function.

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Customer Rating Review Scorebased on 3140 reference ratings
4.8/5.0 (3140)
  • Top Rated Software 2024 2024
    2024Top Rated Software Award

Featured Testimonials

  • "Exotel’s Virtual Number (UVN) technology helped us to assign dynamic virtual phone numbers for all user-service partner combinations. We can now keep a track of the connect rates and response rates between service partners and the user and ensure a better experience to both the parties."

  • "Once we started using Exotel we realized it’s super easy to keep track of leads because all our leads were on a centralized platform. We can keep track of callbacks, get a hold of recorded conversations, monitor them closely and alter our pitch based on what is going wrong. Once we started using Exotel we realized it’s super easy to keep track of leads because all our leads were on a centralized platform. We can keep track of callbacks, get a hold of recorded conversations, monitor them closely and alter our pitch based on what is going wrong."

  • "Very supportive and understanding staff who have lived up to every expectations, and at times exceeded them too."

Featured Case Studies

  • Exotel helps Numberz with customer acquisition

  • Click-to-call support for the customers on the web

  • Running their day-to-day business via phone calls

Additional Exotel Information & Resources

Read Exotel Reviews, Testimonials & Customer References from 49 real Exotel customers.

Browse Exotel Case Studies, Customer Success Stories, & Customer References from 47 businesses that use Exotel.