49 Exotel Testimonials

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  • "Exotel is the best solution for any business that looking to grow its revenues and at the same time keep their customers happy."

  • "Another thing we liked about Exotel, was the user friendliness of the product. I could easily set up or change our call flows at any moment of time. Exotel essentially provided us with a platform to build a customised solution."

  • "Every day, we connect tens of thousands of job seekers with potential employers. And Exotel makes this process extremely efficient. If we did not use Exotel, we will need to run 24×7 call centers will 100’s of executives to handle calls at this scale."

  • "Whenever we think of doing something, we think of how to do it smarter and faster using Exotel."

  • "Exotel enabled us to avoid missing any calls. We now have the data of callers, so even if we miss a call, Exotel sends us alerts and data to call the person back right away."

  • "Exotel was an excellent find for us in 2017. It helped us to enhance our Voluntary Services in extending Free Health Care services in the Public Health System in Telangana. Based on our experience, we have now expanded the use of Exotel services to multiple states since Dec-2018. Starting it …

  • "Exotel helps Amnesty make the process of supporter journey extremely efficient. It helps us always keep in touch with our supporters. We have found that Exotel’s system is very simple and user-friendly. Automation was incredibly easy for us. Without Exotel’s solution we would not have been able to do what …

  • "With exotel we can simply focus on discussion and replay the recorded call to ensure everything is noted properly."

  • "Once we started using Exotel we realized it’s super easy to keep track of leads because all our leads were on a centralized platform. We can keep track of callbacks, get a hold of recorded conversations, monitor them closely and alter our pitch based on what is going wrong. Once …

  • "In the E-Commerce space, cancellation of a COD orders is very common. To negate this, we used Exotel extensively. It has helped us lessen the chances of cancellation."

  • "The reporting & analytics has helped us massively reduce the requirement of hiring people, and was very much thanks to the data we had from Exotel."

  • "Overall, Exotel’s simple missed call solution proved to be a huge asset to us. We’ve been able to increase our productivity and efficiency levels by 3x, just by using this solution. We love working with Exotel’s proactive and energetic team."

  • “Logisure tapped into the expertise of Exotel and embarked on rapid growth from one City to multiple cities without spending a lot on communication infrastructure.”

  • “Every partner that we use, we want to make sure is a premium service that we can use nationwide. Exotel has proven to be a committed and capable partner in Logisure’s journey.”

  • "Exotel’s Virtual Number (UVN) technology helped us to assign dynamic virtual phone numbers for all user-service partner combinations. We can now keep a track of the connect rates and response rates between service partners and the user and ensure a better experience to both the parties."