49 Exotel Testimonials

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  • "Exotel’s Virtual Number (UVN) technology helped us to assign dynamic virtual phone numbers for all user-service partner combinations. We can now keep a track of the connect rates and response rates between service partners and the user and ensure a better experience to both the parties."

  • "Another thing we liked about Exotel, was the user friendliness of the product. I could easily set up or change our call flows at any moment of time. Exotel essentially provided us with a platform to build a customised solution."

  • "Exotel is the best solution for any business that looking to grow its revenues and at the same time keep their customers happy."

  • "Cloud telephony has become the norm for startups these days. And Exotel is one of the best players around. And Exotel has certainly helped us enhance our user experience."

  • "Very supportive and understanding staff who have lived up to every expectations, and at times exceeded them too."

  • “At this stage, the call recordings are very critical because the BDM can then understand what has already been spoken about and what needs to be covered. He can now immediately decide how he wants to go about selling the product. It has made the job of a BDM quick …

  • "Exotel serves our purpose and has become the backbone our helpline operations."

  • "With exotel we can simply focus on discussion and replay the recorded call to ensure everything is noted properly."

  • “Exotel helped us continuously monitor our customer calls very carefully.”

  • "Exotel’s service is wonderful. They are very reliable & we definitely think Exotel can help us scale since it’s helping us enhance our customer experience."

  • "The missed call campaign has exponentially increased our reach in the moments during this campaign. Because of the ease of sharing and taking action, many more people have signed on. It’s incredibly encouraging and now we have to work harder to strengthen our mobile strategy so Jhatkaa members can amplify …

  • "We needed a simple solution to reach farmers and Exotel’s team helped us make it happen."

  • "Exotel came across as a friendly and genuine organization. Everyone so far has been quite open to discussing requirements and offer meaningful solutions. We had a great gut feeling about working with Exotel and as musicians sometimes gut feeling is given a lot of priority. I would definitely recommend Exotel …

  • "They (Exotel) have been an integral part of Scripbox’s journey so far. Their turnaround time is very quick and they support us seamlessly with our contact centre operations."

  • "Exotel is enabling us so that we are our only constraint, if that, which is great. Great product, great team, and we’d love to see you scale crazy heights."