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"The missed call campaign has exponentially increased our reach in the moments during this campaign. Because of the ease of sharing and taking action, many more people have signed on. It’s incredibly encouraging and now we have to work harder to strengthen our mobile strategy so Jhatkaa members can amplify …
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"Exotel is enabling us so that we are our only constraint, if that, which is great. Great product, great team, and we’d love to see you scale crazy heights."
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"Exotel has helped our Travel Deals team a lot & Ankur Sarwagi who heads the vertical has loved the solution. The Travel deals team can now understand the customers, solve their pain points, and can keep a tab on this vertical."
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"Exotel is the best solution for any business that looking to grow its revenues and at the same time keep their customers happy."
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“When we rolled out SquadVoice, many players were apprehensive about making these calls from their own number. For the players, it was a valid concern of privacy invasion because completing the task meant exposing their numbers to strangers. This led to a drop in adoption rates and user engagement with …
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"In the E-Commerce space, cancellation of a COD orders is very common. To negate this, we used Exotel extensively. It has helped us lessen the chances of cancellation."
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“The reason to recommend anyone to work with Exotel as a partner is simple, it comes down to the people and kind of technology you guys have built. Being in Nashik allow us to pass our reduced cost benefit to our customers but, working with Exotel, makes us literally feel …
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"Exotel serves our purpose and has become the backbone our helpline operations."
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"Our experience with Exotel has been very positive. They have an extremely responsive customer support staff that has always been there to assist us."
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"We’re a small team of 5. Exotel has had, on an average, a 30% impact on our revenues, just by making sure that we don’t miss calls from any prospective clients. Since we don’t meet about 70% of our clients in person, having an IVR and a professional business phone …
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"Overall, Exotel’s simple missed call solution proved to be a huge asset to us. We’ve been able to increase our productivity and efficiency levels by 3x, just by using this solution. We love working with Exotel’s proactive and energetic team."
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"Exotel’s service is wonderful. They are very reliable & we definitely think Exotel can help us scale since it’s helping us enhance our customer experience."
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"Exotel’s system has helped automate processes that would otherwise have been laborious tasks. It has helped our staff focus on other activities."
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“Exotel’s ability to switch configuration helps us save a lot of time that would be otherwise spent worrying about missed calls and switching phones. We can now look at reports, keep track of calls, their frequency and so on. Also, the recording facility is a boon – about 50% of …
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"Exotel’s Virtual Number (UVN) technology helped us to assign dynamic virtual phone numbers for all user-service partner combinations. We can now keep a track of the connect rates and response rates between service partners and the user and ensure a better experience to both the parties."