“A lot of our products and processes are built with the help of data. We use Exotel dashboards and data to understand more about different interactions in the system. We also get to keep track of how much we are spending on these interactions. For instance, by tracking calls, we …

"Exotel serves our purpose and has become the backbone our helpline operations."

"Exotel’s service is wonderful. They are very reliable & we definitely think Exotel can help us scale since it’s helping us enhance our customer experience."

"Cloud telephony has become the norm for startups these days. And Exotel is one of the best players around. And Exotel has certainly helped us enhance our user experience."

"Exotel has helped our Travel Deals team a lot & Ankur Sarwagi who heads the vertical has loved the solution. The Travel deals team can now understand the customers, solve their pain points, and can keep a tab on this vertical."

"Our entire business is built on Exotel. With the use of a simple mobile phone, we have now been able to reach 13 lakh farmers in 3 states. Exotel has made this possible."

"Exotel has good APIs which are reliable. I just tinkered around it and built my own tool around Exotel’s outbound call APIs and Passthru applets."

“I love how professional and helpful Exotel is. If there’s anything I need, the customer support at Exotel helps me sail through. Moreover, it offers us the flexibility we require.”

"We needed a simple solution to reach farmers and Exotel’s team helped us make it happen."

"We have worked with various cloud telephony players, but Exotel has proved to be the most dependable. We like the conversations with the team, the pro-activeness to reduce our costs whenever possible without us asking for it and that when we raise a ticket, it gets resolved with reason and …

"We also use Exotel to call/send SMS to drivers who have registered with Ola but haven’t logged in for a while to remind them about using the system."

"Personally my experience with Exotel was great because the relationship managers and service were very prompt. Even if we had a non‐standard requirement, we could get it implemented within a time frame. Your team was willing to go that extra mile to help."

"Being one of the fastest growing food startups with expertise in delivery, having control over our telephony segment was one biggest challenge we faced. Exotel thrashed the challenge and gave us an amazing control over our business. Exotel is a blessing for early-stage startups. They don’t let you miss even …

"Exotel was an excellent find for us in 2017. It helped us to enhance our Voluntary Services in extending Free Health Care services in the Public Health System in Telangana. Based on our experience, we have now expanded the use of Exotel services to multiple states since Dec-2018. Starting it …

“Exotel’s ability to switch configuration helps us save a lot of time that would be otherwise spent worrying about missed calls and switching phones. We can now look at reports, keep track of calls, their frequency and so on. Also, the recording facility is a boon – about 50% of …