49 Exotel Testimonials

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  • "Most of our systems are tightly winded with Exotel APIs- we use them extensively. It’s been amazing. I cannot expect better support from any other company. I get a reply, irrespective of when I contact the support team. Exotel’s dashboard, applets and APIs are configured in such a way that …

  • "Exotel’s system has helped automate processes that would otherwise have been laborious tasks. It has helped our staff focus on other activities."

  • "It was very easy to configure and once setup, we have not had to contact your team again."

  • "Cloud telephony has become the norm for startups these days. And Exotel is one of the best players around. And Exotel has certainly helped us enhance our user experience."

  • "With exotel we can simply focus on discussion and replay the recorded call to ensure everything is noted properly."

  • “The reason to recommend anyone to work with Exotel as a partner is simple, it comes down to the people and kind of technology you guys have built. Being in Nashik allow us to pass our reduced cost benefit to our customers but, working with Exotel, makes us literally feel …

  • "Another thing we liked about Exotel, was the user friendliness of the product. I could easily set up or change our call flows at any moment of time. Exotel essentially provided us with a platform to build a customised solution."

  • "Exotel’s Virtual Number (UVN) technology helped us to assign dynamic virtual phone numbers for all user-service partner combinations. We can now keep a track of the connect rates and response rates between service partners and the user and ensure a better experience to both the parties."

  • “Logisure tapped into the expertise of Exotel and embarked on rapid growth from one City to multiple cities without spending a lot on communication infrastructure.”

  • “Every partner that we use, we want to make sure is a premium service that we can use nationwide. Exotel has proven to be a committed and capable partner in Logisure’s journey.”

  • "Exotel has good APIs which are reliable. I just tinkered around it and built my own tool around Exotel’s outbound call APIs and Passthru applets."

  • "Exotel has helped our Travel Deals team a lot & Ankur Sarwagi who heads the vertical has loved the solution. The Travel deals team can now understand the customers, solve their pain points, and can keep a tab on this vertical."

  • “Exotel’s product was super easy to setup, with simple & intuitive call flows. We were able to do everything, including small things such as customizing call recordings and linking my personal number to Exotel’s technology. It was all great to use.”

  • "We have worked with various cloud telephony players, but Exotel has proved to be the most dependable. We like the conversations with the team, the pro-activeness to reduce our costs whenever possible without us asking for it and that when we raise a ticket, it gets resolved with reason and …

  • “Exotel helped us continuously monitor our customer calls very carefully.”