49 Exotel Testimonials

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  • "Our experience with Exotel has been very positive. They have an extremely responsive customer support staff that has always been there to assist us."

  • "Exotel enabled us to avoid missing any calls. We now have the data of callers, so even if we miss a call, Exotel sends us alerts and data to call the person back right away."

  • "Exotel came across as a friendly and genuine organization. Everyone so far has been quite open to discussing requirements and offer meaningful solutions. We had a great gut feeling about working with Exotel and as musicians sometimes gut feeling is given a lot of priority. I would definitely recommend Exotel …

  • “When we rolled out SquadVoice, many players were apprehensive about making these calls from their own number. For the players, it was a valid concern of privacy invasion because completing the task meant exposing their numbers to strangers. This led to a drop in adoption rates and user engagement with …

  • "We have worked with various cloud telephony players, but Exotel has proved to be the most dependable. We like the conversations with the team, the pro-activeness to reduce our costs whenever possible without us asking for it and that when we raise a ticket, it gets resolved with reason and …

  • "They (Exotel) have been an integral part of Scripbox’s journey so far. Their turnaround time is very quick and they support us seamlessly with our contact centre operations."

  • “Exotel’s ability to switch configuration helps us save a lot of time that would be otherwise spent worrying about missed calls and switching phones. We can now look at reports, keep track of calls, their frequency and so on. Also, the recording facility is a boon – about 50% of …

  • "We’re a small team of 5. Exotel has had, on an average, a 30% impact on our revenues, just by making sure that we don’t miss calls from any prospective clients. Since we don’t meet about 70% of our clients in person, having an IVR and a professional business phone …

  • “We are helping customers order their daily needs and deliver quality service. Exotel is helping us deliver that and we are extremely happy with their service. We have grown with Exotel from day one and it’s been a good run so far.”

  • “Logisure tapped into the expertise of Exotel and embarked on rapid growth from one City to multiple cities without spending a lot on communication infrastructure.”

  • “Every partner that we use, we want to make sure is a premium service that we can use nationwide. Exotel has proven to be a committed and capable partner in Logisure’s journey.”

  • "Exotel is enabling us so that we are our only constraint, if that, which is great. Great product, great team, and we’d love to see you scale crazy heights."

  • "Exotel serves our purpose and has become the backbone our helpline operations."

  • "We also use Exotel to call/send SMS to drivers who have registered with Ola but haven’t logged in for a while to remind them about using the system."

  • “Exotel’s product was super easy to setup, with simple & intuitive call flows. We were able to do everything, including small things such as customizing call recordings and linking my personal number to Exotel’s technology. It was all great to use.”