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"Every day, we connect tens of thousands of job seekers with potential employers. And Exotel makes this process extremely efficient. If we did not use Exotel, we will need to run 24×7 call centers will 100’s of executives to handle calls at this scale."
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"The reporting & analytics has helped us massively reduce the requirement of hiring people, and was very much thanks to the data we had from Exotel."
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"With exotel we can simply focus on discussion and replay the recorded call to ensure everything is noted properly."
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"Exotel has good APIs which are reliable. I just tinkered around it and built my own tool around Exotel’s outbound call APIs and Passthru applets."
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“The reason to recommend anyone to work with Exotel as a partner is simple, it comes down to the people and kind of technology you guys have built. Being in Nashik allow us to pass our reduced cost benefit to our customers but, working with Exotel, makes us literally feel …
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"We also use Exotel to call/send SMS to drivers who have registered with Ola but haven’t logged in for a while to remind them about using the system."
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“I love how professional and helpful Exotel is. If there’s anything I need, the customer support at Exotel helps me sail through. Moreover, it offers us the flexibility we require.”
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"Exotel was an excellent find for us in 2017. It helped us to enhance our Voluntary Services in extending Free Health Care services in the Public Health System in Telangana. Based on our experience, we have now expanded the use of Exotel services to multiple states since Dec-2018. Starting it …
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"In the E-Commerce space, cancellation of a COD orders is very common. To negate this, we used Exotel extensively. It has helped us lessen the chances of cancellation."
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"They (Exotel) have been an integral part of Scripbox’s journey so far. Their turnaround time is very quick and they support us seamlessly with our contact centre operations."
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“At this stage, the call recordings are very critical because the BDM can then understand what has already been spoken about and what needs to be covered. He can now immediately decide how he wants to go about selling the product. It has made the job of a BDM quick …
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“When we rolled out SquadVoice, many players were apprehensive about making these calls from their own number. For the players, it was a valid concern of privacy invasion because completing the task meant exposing their numbers to strangers. This led to a drop in adoption rates and user engagement with …
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"Exotel enabled us to avoid missing any calls. We now have the data of callers, so even if we miss a call, Exotel sends us alerts and data to call the person back right away."
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"Exotel is enabling us so that we are our only constraint, if that, which is great. Great product, great team, and we’d love to see you scale crazy heights."
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“A lot of our products and processes are built with the help of data. We use Exotel dashboards and data to understand more about different interactions in the system. We also get to keep track of how much we are spending on these interactions. For instance, by tracking calls, we …