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"Whenever we think of doing something, we think of how to do it smarter and faster using Exotel."
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“Logisure tapped into the expertise of Exotel and embarked on rapid growth from one City to multiple cities without spending a lot on communication infrastructure.”
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"Our experience with Exotel has been very positive. They have an extremely responsive customer support staff that has always been there to assist us."
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“We are helping customers order their daily needs and deliver quality service. Exotel is helping us deliver that and we are extremely happy with their service. We have grown with Exotel from day one and it’s been a good run so far.”
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“Exotel’s product was super easy to setup, with simple & intuitive call flows. We were able to do everything, including small things such as customizing call recordings and linking my personal number to Exotel’s technology. It was all great to use.”
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"Overall, Exotel’s simple missed call solution proved to be a huge asset to us. We’ve been able to increase our productivity and efficiency levels by 3x, just by using this solution. We love working with Exotel’s proactive and energetic team."
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"The reporting & analytics has helped us massively reduce the requirement of hiring people, and was very much thanks to the data we had from Exotel."
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"Personally my experience with Exotel was great because the relationship managers and service were very prompt. Even if we had a non‐standard requirement, we could get it implemented within a time frame. Your team was willing to go that extra mile to help."
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“Exotel’s ability to switch configuration helps us save a lot of time that would be otherwise spent worrying about missed calls and switching phones. We can now look at reports, keep track of calls, their frequency and so on. Also, the recording facility is a boon – about 50% of …
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"With exotel we can simply focus on discussion and replay the recorded call to ensure everything is noted properly."
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"Another thing we liked about Exotel, was the user friendliness of the product. I could easily set up or change our call flows at any moment of time. Exotel essentially provided us with a platform to build a customised solution."
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“A lot of our products and processes are built with the help of data. We use Exotel dashboards and data to understand more about different interactions in the system. We also get to keep track of how much we are spending on these interactions. For instance, by tracking calls, we …
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"Very supportive and understanding staff who have lived up to every expectations, and at times exceeded them too."
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"Exotel is enabling us so that we are our only constraint, if that, which is great. Great product, great team, and we’d love to see you scale crazy heights."
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"It was very easy to configure and once setup, we have not had to contact your team again."