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"We’re a small team of 5. Exotel has had, on an average, a 30% impact on our revenues, just by making sure that we don’t miss calls from any prospective clients. Since we don’t meet about 70% of our clients in person, having an IVR and a professional business phone …
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"We have plans of integrating Exotel more closely with Just Books in the future, and plan to track our operations as we grow across India using Exotel."
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“We are helping customers order their daily needs and deliver quality service. Exotel is helping us deliver that and we are extremely happy with their service. We have grown with Exotel from day one and it’s been a good run so far.”
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"With exotel we can simply focus on discussion and replay the recorded call to ensure everything is noted properly."
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"Exotel has good APIs which are reliable. I just tinkered around it and built my own tool around Exotel’s outbound call APIs and Passthru applets."
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"They (Exotel) have been an integral part of Scripbox’s journey so far. Their turnaround time is very quick and they support us seamlessly with our contact centre operations."
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"Once we started using Exotel we realized it’s super easy to keep track of leads because all our leads were on a centralized platform. We can keep track of callbacks, get a hold of recorded conversations, monitor them closely and alter our pitch based on what is going wrong. Once …
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“I love how professional and helpful Exotel is. If there’s anything I need, the customer support at Exotel helps me sail through. Moreover, it offers us the flexibility we require.”
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“The reason to recommend anyone to work with Exotel as a partner is simple, it comes down to the people and kind of technology you guys have built. Being in Nashik allow us to pass our reduced cost benefit to our customers but, working with Exotel, makes us literally feel …
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"The missed call campaign has exponentially increased our reach in the moments during this campaign. Because of the ease of sharing and taking action, many more people have signed on. It’s incredibly encouraging and now we have to work harder to strengthen our mobile strategy so Jhatkaa members can amplify …
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"We needed a simple solution to reach farmers and Exotel’s team helped us make it happen."
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"Exotel is the best solution for any business that looking to grow its revenues and at the same time keep their customers happy."
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"In the E-Commerce space, cancellation of a COD orders is very common. To negate this, we used Exotel extensively. It has helped us lessen the chances of cancellation."
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“Exotel helped us continuously monitor our customer calls very carefully.”
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"We have worked with various cloud telephony players, but Exotel has proved to be the most dependable. We like the conversations with the team, the pro-activeness to reduce our costs whenever possible without us asking for it and that when we raise a ticket, it gets resolved with reason and …