49 Exotel Testimonials

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  • "Overall, Exotel’s simple missed call solution proved to be a huge asset to us. We’ve been able to increase our productivity and efficiency levels by 3x, just by using this solution. We love working with Exotel’s proactive and energetic team."

  • “We are helping customers order their daily needs and deliver quality service. Exotel is helping us deliver that and we are extremely happy with their service. We have grown with Exotel from day one and it’s been a good run so far.”

  • "Exotel has good APIs which are reliable. I just tinkered around it and built my own tool around Exotel’s outbound call APIs and Passthru applets."

  • “Exotel helped us continuously monitor our customer calls very carefully.”

  • “Logisure tapped into the expertise of Exotel and embarked on rapid growth from one City to multiple cities without spending a lot on communication infrastructure.”

  • “Every partner that we use, we want to make sure is a premium service that we can use nationwide. Exotel has proven to be a committed and capable partner in Logisure’s journey.”

  • "Being one of the fastest growing food startups with expertise in delivery, having control over our telephony segment was one biggest challenge we faced. Exotel thrashed the challenge and gave us an amazing control over our business. Exotel is a blessing for early-stage startups. They don’t let you miss even …

  • “I love how professional and helpful Exotel is. If there’s anything I need, the customer support at Exotel helps me sail through. Moreover, it offers us the flexibility we require.”

  • "Another thing we liked about Exotel, was the user friendliness of the product. I could easily set up or change our call flows at any moment of time. Exotel essentially provided us with a platform to build a customised solution."

  • "Exotel is the best solution for any business that looking to grow its revenues and at the same time keep their customers happy."

  • "Exotel was an excellent find for us in 2017. It helped us to enhance our Voluntary Services in extending Free Health Care services in the Public Health System in Telangana. Based on our experience, we have now expanded the use of Exotel services to multiple states since Dec-2018. Starting it …

  • "We receive about 700 calls everyday from customers on our website via click to call. And we have seen a marked improvement in our abandonment rates. After we introduced click-to-call, we have seen a 2% increase in our overall conversions. And this is a considerable number."

  • "Response Time defines the conversion success. Conversion rates are 391% higher when the customer are called within a minute of their inquiry; 120% within two minutes; 98% in under three minutes; 62% in under 30 minutes; and 36% in under an hour. This is where we exploit the efficiency and …

  • "Our experience with Exotel has been very positive. They have an extremely responsive customer support staff that has always been there to assist us."

  • "Exotel enabled us to avoid missing any calls. We now have the data of callers, so even if we miss a call, Exotel sends us alerts and data to call the person back right away."