49 Exotel Testimonials

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  • "Our entire business is built on Exotel. With the use of a simple mobile phone, we have now been able to reach 13 lakh farmers in 3 states. Exotel has made this possible."

  • "We also use Exotel to call/send SMS to drivers who have registered with Ola but haven’t logged in for a while to remind them about using the system."

  • "Being one of the fastest growing food startups with expertise in delivery, having control over our telephony segment was one biggest challenge we faced. Exotel thrashed the challenge and gave us an amazing control over our business. Exotel is a blessing for early-stage startups. They don’t let you miss even …

  • "Exotel has good APIs which are reliable. I just tinkered around it and built my own tool around Exotel’s outbound call APIs and Passthru applets."

  • "Whenever we think of doing something, we think of how to do it smarter and faster using Exotel."

  • "Every day, we connect tens of thousands of job seekers with potential employers. And Exotel makes this process extremely efficient. If we did not use Exotel, we will need to run 24×7 call centers will 100’s of executives to handle calls at this scale."

  • “Exotel helped us continuously monitor our customer calls very carefully.”

  • "In almost every Residential Community, there is a percentage of Users who are not very web-savvy. If they wish to raise an issue to their Association’s management committee then they are able to send an SMS to the Exotel Incoming business SMS phone number."

  • "Exotel serves our purpose and has become the backbone our helpline operations."

  • “When we rolled out SquadVoice, many players were apprehensive about making these calls from their own number. For the players, it was a valid concern of privacy invasion because completing the task meant exposing their numbers to strangers. This led to a drop in adoption rates and user engagement with …

  • "Exotel’s service is wonderful. They are very reliable & we definitely think Exotel can help us scale since it’s helping us enhance our customer experience."

  • "Very supportive and understanding staff who have lived up to every expectations, and at times exceeded them too."

  • "Once we started using Exotel we realized it’s super easy to keep track of leads because all our leads were on a centralized platform. We can keep track of callbacks, get a hold of recorded conversations, monitor them closely and alter our pitch based on what is going wrong. Once …

  • "We have plans of integrating Exotel more closely with Just Books in the future, and plan to track our operations as we grow across India using Exotel."

  • "Cloud telephony has become the norm for startups these days. And Exotel is one of the best players around. And Exotel has certainly helped us enhance our user experience."