"Cloud telephony has become the norm for startups these days. And Exotel is one of the best players around. And Exotel has certainly helped us enhance our user experience."

"The reporting & analytics has helped us massively reduce the requirement of hiring people, and was very much thanks to the data we had from Exotel."

"Whenever we think of doing something, we think of how to do it smarter and faster using Exotel."

“We are helping customers order their daily needs and deliver quality service. Exotel is helping us deliver that and we are extremely happy with their service. We have grown with Exotel from day one and it’s been a good run so far.”

“I love how professional and helpful Exotel is. If there’s anything I need, the customer support at Exotel helps me sail through. Moreover, it offers us the flexibility we require.”

"Exotel is enabling us so that we are our only constraint, if that, which is great. Great product, great team, and we’d love to see you scale crazy heights."

"It was very easy to configure and once setup, we have not had to contact your team again."

"We’re a small team of 5. Exotel has had, on an average, a 30% impact on our revenues, just by making sure that we don’t miss calls from any prospective clients. Since we don’t meet about 70% of our clients in person, having an IVR and a professional business phone …

"We receive about 700 calls everyday from customers on our website via click to call. And we have seen a marked improvement in our abandonment rates. After we introduced click-to-call, we have seen a 2% increase in our overall conversions. And this is a considerable number."

"Response Time defines the conversion success. Conversion rates are 391% higher when the customer are called within a minute of their inquiry; 120% within two minutes; 98% in under three minutes; 62% in under 30 minutes; and 36% in under an hour. This is where we exploit the efficiency and …

“At this stage, the call recordings are very critical because the BDM can then understand what has already been spoken about and what needs to be covered. He can now immediately decide how he wants to go about selling the product. It has made the job of a BDM quick …

“A lot of our products and processes are built with the help of data. We use Exotel dashboards and data to understand more about different interactions in the system. We also get to keep track of how much we are spending on these interactions. For instance, by tracking calls, we …

"They (Exotel) have been an integral part of Scripbox’s journey so far. Their turnaround time is very quick and they support us seamlessly with our contact centre operations."

"Exotel has good APIs which are reliable. I just tinkered around it and built my own tool around Exotel’s outbound call APIs and Passthru applets."

"Personally my experience with Exotel was great because the relationship managers and service were very prompt. Even if we had a non‐standard requirement, we could get it implemented within a time frame. Your team was willing to go that extra mile to help."