49 Exotel Testimonials

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  • "Exotel enabled us to avoid missing any calls. We now have the data of callers, so even if we miss a call, Exotel sends us alerts and data to call the person back right away."

  • “We are helping customers order their daily needs and deliver quality service. Exotel is helping us deliver that and we are extremely happy with their service. We have grown with Exotel from day one and it’s been a good run so far.”

  • “Exotel’s product was super easy to setup, with simple & intuitive call flows. We were able to do everything, including small things such as customizing call recordings and linking my personal number to Exotel’s technology. It was all great to use.”

  • "It was very easy to configure and once setup, we have not had to contact your team again."

  • "Exotel has helped our Travel Deals team a lot & Ankur Sarwagi who heads the vertical has loved the solution. The Travel deals team can now understand the customers, solve their pain points, and can keep a tab on this vertical."

  • “Exotel’s ability to switch configuration helps us save a lot of time that would be otherwise spent worrying about missed calls and switching phones. We can now look at reports, keep track of calls, their frequency and so on. Also, the recording facility is a boon – about 50% of …

  • "Whenever we think of doing something, we think of how to do it smarter and faster using Exotel."

  • "Every day, we connect tens of thousands of job seekers with potential employers. And Exotel makes this process extremely efficient. If we did not use Exotel, we will need to run 24×7 call centers will 100’s of executives to handle calls at this scale."

  • "Personally my experience with Exotel was great because the relationship managers and service were very prompt. Even if we had a non‐standard requirement, we could get it implemented within a time frame. Your team was willing to go that extra mile to help."

  • "In the E-Commerce space, cancellation of a COD orders is very common. To negate this, we used Exotel extensively. It has helped us lessen the chances of cancellation."

  • “When we rolled out SquadVoice, many players were apprehensive about making these calls from their own number. For the players, it was a valid concern of privacy invasion because completing the task meant exposing their numbers to strangers. This led to a drop in adoption rates and user engagement with …

  • "They (Exotel) have been an integral part of Scripbox’s journey so far. Their turnaround time is very quick and they support us seamlessly with our contact centre operations."

  • "Cloud telephony has become the norm for startups these days. And Exotel is one of the best players around. And Exotel has certainly helped us enhance our user experience."

  • "Being one of the fastest growing food startups with expertise in delivery, having control over our telephony segment was one biggest challenge we faced. Exotel thrashed the challenge and gave us an amazing control over our business. Exotel is a blessing for early-stage startups. They don’t let you miss even …

  • "Our experience with Exotel has been very positive. They have an extremely responsive customer support staff that has always been there to assist us."