49 Exotel Testimonials

"Exotel came across as a friendly and genuine organization. Everyone so far has been quite open to discussing requirements and offer meaningful solutions. We had a great gut feeling about working with Exotel and as musicians sometimes gut feeling is given a lot of priority. I would definitely recommend Exotel to people. Originality and innovation that makes daily life better is something we wish every business would adopt. Exotel works well, both for the customers and for the business, so it fits every business model perfectly! We’ve just scratched the surface with Exotel’s capabilities, and there are many plans for the future, but then if I tell you everything, I’ll have to shoot you."

"Our entire business is built on Exotel. With the use of a simple mobile phone, we have now been able to reach 13 lakh farmers in 3 states. Exotel has made this possible."

"Exotel’s system has helped automate processes that would otherwise have been laborious tasks. It has helped our staff focus on other activities."

"Personally my experience with Exotel was great because the relationship managers and service were very prompt. Even if we had a non‐standard requirement, we could get it implemented within a time frame. Your team was willing to go that extra mile to help."

"We needed a simple solution to reach farmers and Exotel’s team helped us make it happen."

"We’re a small team of 5. Exotel has had, on an average, a 30% impact on our revenues, just by making sure that we don’t miss calls from any prospective clients. Since we don’t meet about 70% of our clients in person, having an IVR and a professional business phone system, gives our clients the perception of a large company in spite of being a team of 5."

“Logisure tapped into the expertise of Exotel and embarked on rapid growth from one City to multiple cities without spending a lot on communication infrastructure.”

“Every partner that we use, we want to make sure is a premium service that we can use nationwide. Exotel has proven to be a committed and capable partner in Logisure’s journey.”

"Exotel has helped our Travel Deals team a lot & Ankur Sarwagi who heads the vertical has loved the solution. The Travel deals team can now understand the customers, solve their pain points, and can keep a tab on this vertical."

“At this stage, the call recordings are very critical because the BDM can then understand what has already been spoken about and what needs to be covered. He can now immediately decide how he wants to go about selling the product. It has made the job of a BDM quick and efficient!”

"In the E-Commerce space, cancellation of a COD orders is very common. To negate this, we used Exotel extensively. It has helped us lessen the chances of cancellation."

"It was very easy to configure and once setup, we have not had to contact your team again."

"Exotel has good APIs which are reliable. I just tinkered around it and built my own tool around Exotel’s outbound call APIs and Passthru applets."

"We have plans of integrating Exotel more closely with Just Books in the future, and plan to track our operations as we grow across India using Exotel."

"Exotel’s service is wonderful. They are very reliable & we definitely think Exotel can help us scale since it’s helping us enhance our customer experience."