"We’re a small team of 5. Exotel has had, on an average, a 30% impact on our revenues, just by making sure that we don’t miss calls from any prospective clients. Since we don’t meet about 70% of our clients in person, having an IVR and a professional business phone …

"Exotel has helped our Travel Deals team a lot & Ankur Sarwagi who heads the vertical has loved the solution. The Travel deals team can now understand the customers, solve their pain points, and can keep a tab on this vertical."

"Exotel enabled us to avoid missing any calls. We now have the data of callers, so even if we miss a call, Exotel sends us alerts and data to call the person back right away."

"We receive about 700 calls everyday from customers on our website via click to call. And we have seen a marked improvement in our abandonment rates. After we introduced click-to-call, we have seen a 2% increase in our overall conversions. And this is a considerable number."

"Response Time defines the conversion success. Conversion rates are 391% higher when the customer are called within a minute of their inquiry; 120% within two minutes; 98% in under three minutes; 62% in under 30 minutes; and 36% in under an hour. This is where we exploit the efficiency and …

“Exotel helped us continuously monitor our customer calls very carefully.”

"We also use Exotel to call/send SMS to drivers who have registered with Ola but haven’t logged in for a while to remind them about using the system."

"In the E-Commerce space, cancellation of a COD orders is very common. To negate this, we used Exotel extensively. It has helped us lessen the chances of cancellation."

"Exotel’s service is wonderful. They are very reliable & we definitely think Exotel can help us scale since it’s helping us enhance our customer experience."

"Exotel came across as a friendly and genuine organization. Everyone so far has been quite open to discussing requirements and offer meaningful solutions. We had a great gut feeling about working with Exotel and as musicians sometimes gut feeling is given a lot of priority. I would definitely recommend Exotel …

"Overall, Exotel’s simple missed call solution proved to be a huge asset to us. We’ve been able to increase our productivity and efficiency levels by 3x, just by using this solution. We love working with Exotel’s proactive and energetic team."

"Exotel’s system has helped automate processes that would otherwise have been laborious tasks. It has helped our staff focus on other activities."

“The reason to recommend anyone to work with Exotel as a partner is simple, it comes down to the people and kind of technology you guys have built. Being in Nashik allow us to pass our reduced cost benefit to our customers but, working with Exotel, makes us literally feel …

“At this stage, the call recordings are very critical because the BDM can then understand what has already been spoken about and what needs to be covered. He can now immediately decide how he wants to go about selling the product. It has made the job of a BDM quick …

"We have plans of integrating Exotel more closely with Just Books in the future, and plan to track our operations as we grow across India using Exotel."