ISI Analytics offers unparalleled insights into call queue performance, seamlessly integrating with Cisco, Webex and Microsoft Teams. It provides a cost-effective solution to oversee call handling, wait time management, and overall customer experience without the complexity of traditional contact center infrastructure.
"A healthcare organization's commitment to quality and the patient experience requires senior leader involvement in improvement strategies and accountability for goals. Improvement strategies are most effective when driven by data, and in the world of patient satisfaction, evidence is growing that…discharge calls are a strategic tactic that can improve patient satisfaction."







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