Read 20 Envision reviews and testimonials from customers, explore 14 case studies and customer success stories, and watch customer videos to see why companies chose Envision as their undefined

Envision has been providing award winning solutions that optimize customer experience by turning data from customer interactions into action, making an intelligent impact on your business that leads to exceptional customer experiences. Data from phone, e-mail, web chat and social media interactions can help quickly identify patterns and trends, optimize operations and transform customer relationships. Envision delivers innovative software solutions, in the cloud or on premise, to optimize your workforce. With their integrated line of Click2Coach products, customers get voice of the customer analysis, automated scorecards, performance management, desktop analytics, speech analytics, interaction and compliance recording, quality management, workforce management and coaching and eLearning.

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Customer Rating Review Scorebased on 1709 reference ratings
4.8/5.0 (1709)

20Testimonials

  • “Click2Coach has not only helped to decrease our training time by three days, but enables our recent hires to go from sounding and feeling like new agents to sounding and feeling more like experienced agents much faster. We saw quality assurance scores the end of the first month improve by 20 percent.”

    Perry KendallDirector
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14 Case Studies

  • Envision Partners With Free & Clear To Drive Efficiency And Effectiveness In A Virtual Agent Contact Center Environment

    Andrew RobertsCall Quality Manager
13 more case studiescurrently locked

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Read Envision Reviews, Testimonials & Customer References from 20 real Envision customers.

Browse Envision Case Studies, Customer Success Stories, & Customer References from 14 businesses that use Envision.

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