Read 20 Envision reviews and testimonials from customers, explore 14 case studies and customer success stories, and watch customer videos to see why companies chose Envision as their undefined

Envision has been providing award winning solutions that optimize customer experience by turning data from customer interactions into action, making an intelligent impact on your business that leads to exceptional customer experiences. Data from phone, e-mail, web chat and social media interactions can help quickly identify patterns and trends, optimize operations and transform customer relationships. Envision delivers innovative software solutions, in the cloud or on premise, to optimize your workforce. With their integrated line of Click2Coach products, customers get voice of the customer analysis, automated scorecards, performance management, desktop analytics, speech analytics, interaction and compliance recording, quality management, workforce management and coaching and eLearning.

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Customer Rating Review Scorebased on 1833 reference ratings
4.8/5.0 (1833)

20Testimonials

  • “Our industry is unique in that we’re not just booking airlines or hotels we handle everything. Our agents are advisors, engaging the customer and navigating multiple systems to find the information they need. That takes a special kind of person, and a special kind of coaching.”

    Michelle CowperDirector of Workforce Development
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14 Case Studies

  • Bank of Oklahoma Financial Corporation Knew That Agent Coaching Was Essential

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Read Envision Reviews, Testimonials & Customer References from 20 real Envision customers.

Browse Envision Case Studies, Customer Success Stories, & Customer References from 14 businesses that use Envision.

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