“Click2Coach is a tool with which we measure our quality of sales service and use the results to refine the coaching process towards gaining optimal customer service.”
“Envision Click2Coach has been a tremendous success for us. We are getting a lot of positive feedback from both the other practices we work with, as well as, from interactions with staff. Perhaps most important, we're also finding that our patients want to talk to supervisors now not to complain, but instead to tell them what a good job our contact center is doing.”