Envision Testimonials

“Click2Coach has not only helped to decrease our training time by three days, but enables our recent hires to go from sounding and feeling like new agents to sounding and feeling more like experienced agents much faster. We saw quality assurance scores the end of the first month improve by 20 percent.”

“Our primary focus is always on the people and our own actions. We use IT systems only if they support our employees in their duties. Click2Coach, the computerized coaching system of almato, makes an essential contribution to optimize customer service.”