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Market Force

Read 9 Market Force reviews and testimonials from customers, explore 23 case studies and customer success stories, and watch customer videos to see why companies chose Market Force as their Online Survey Software

Market Force Information® provides location-level measurement solutions that help businesses protect their brand reputation, delight customers and make more money. Solutions include customer experience surveys, mystery shopping and contact center data integrated on one technology and analytics platform. Founded in 2005, Market Force has a growing global presence, with offices in the United States, Canada, United Kingdom, France and Spain. It serves over 350 clients that operate multi-location businesses, including major retailers, restaurants, grocery and convenience stores, financial institutions and entertainment.

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Customer Rating Review Score based on 2749 reference ratings
4.7/5.0 (2749)

9Testimonials

  • "The Market Force solution enables us to make better decisions quickly to serve our customers. The program shifted our training priorities as well as how we could better serve specific …

    Jason Cochran Vice President of Store Operations

  • "We had the largest year-over year improvement in all key performance indicators in customer experience metrics."

    Home Improvement Retailer

  • "Their ability to establish a relationship with the customer, offer sound advice and communicate effectively drove both loyalty and product adoption."

    Retail Bank
8 more testimonials currently locked

23 Case Studies

  • JD Group - Customer Case Study

    Phil Hill Training Manager

  • Major Hotel Chain - Customer Case Study

  • Market Force goes “loco” to help EPL grow its business

22 more case studies currently locked

Additional Market Force Information & Resources

Read Market Force Reviews, Testimonials & Customer References from 9 real Market Force customers.

Browse Market Force Case Studies, Customer Success Stories, & Customer References from 23 businesses that use Market Force.

FeaturedCustomers has 1,910,851+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.