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Market Force

Read 9 Market Force reviews and testimonials from customers, explore 23 case studies and customer success stories, and watch customer videos to see why companies chose Market Force as their Online Survey Software

Market Force Information® provides location-level measurement solutions that help businesses protect their brand reputation, delight customers and make more money. Solutions include customer experience surveys, mystery shopping and contact center data integrated on one technology and analytics platform. Founded in 2005, Market Force has a growing global presence, with offices in the United States, Canada, United Kingdom, France and Spain. It serves over 350 clients that operate multi-location businesses, including major retailers, restaurants, grocery and convenience stores, financial institutions and entertainment.

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Customer Rating Review Score based on 2759 reference ratings
4.7/5.0 (2759)

9Testimonials

  • "Their ability to establish a relationship with the customer, offer sound advice and communicate effectively drove both loyalty and product adoption."

    Retail Bank

  • "The monthly insights and intelligence provided by Market Force are vital to our business and key to our continued growth."

    Laura Bauer Divisional Vice President

  • "The Service 1st program was implemented with the objective in driving customer satisfaction ratings over and above sales. The remarkable correlation between service and sales is absolute and we are …

    Phil Hill Training Manager
8 more testimonials currently locked

23 Case Studies

  • Savings Bank Group - Customer Case Study

  • Home improvement retailer retools mystery shopping program to nail the customer experience

  • Mimi's Cafe - Customer Case Study

22 more case studies currently locked

Additional Market Force Information & Resources

Read Market Force Reviews, Testimonials & Customer References from 9 real Market Force customers.

Browse Market Force Case Studies, Customer Success Stories, & Customer References from 23 businesses that use Market Force.

FeaturedCustomers has 1,911,721+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.