Read 13 ZOOM International reviews and testimonials from customers, explore 9 case studies and customer success stories, and watch 4 customer videos to see why companies chose ZOOM International as their undefined

ZOOM International is a global workforce optimization (WFO) provider serving more than 1,600 customers and 350 partners in over 90 countries around the world. The company records calls and omnichannel communications while helping contact centers improve the customer and agent experience by capturing, analyzing, and improving the quality of all interactions, while addressing back office compliance and risk. ZOOM is the industry leader in customer satisfaction, earning a Net Promoter Score (NPS) of 82 for the past 18 months.

Show more
Customer Rating Review Scorebased on 2351 reference ratings
4.8/5.0 (2351)

13Testimonials

  • "RusFinance selected ZOOM CallREC together with ScoreCARD to expand operations with powerful recording and quality management to motivate our agents and optimize our staff resources."

    Anna IvanovaDeputy Head of Analytics and Methodology
12 more testimonialscurrently locked

9 Case Studies

  • Egyptian Ambulance Organization - Customer Case Study

8 more case studiescurrently locked

4 Customer Videos

3 more videoscurrently locked

Additional ZOOM International Information & Resources

Read ZOOM International Reviews, Testimonials & Customer References from 13 real ZOOM International customers.

Browse ZOOM International Case Studies, Customer Success Stories, & Customer References from 9 businesses that use ZOOM International.

Watch ZOOM International Customer Videos to learn why 4 businesses chose ZOOM International.

FeaturedCustomers has 1,839,438+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.