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VPI

Read 77 VPI reviews and testimonials from customers, explore 54 case studies and customer success stories, and watch customer videos to see why companies chose VPI as their Workforce Management Systems

At VPI, they’re building software that is changing the way the enterprises, government agencies and first responders service and engage their customers. They’re on mission to replace the world’s inefficient call recording and contact center software with apps people love.

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Customer Rating Review Score based on 3628 reference ratings
4.8/5.0 (3628)

77Testimonials

  • “Even though we have a sales staff of over 80 people on the phones, we were only interested in recording the actual verbal trade agreements and the 'risk disclosure' portion …

  • "We are a licensed medical collection agency and we are heavily regulated by the federal government, so it's important that we're able to monitor our employees' calls and VPI gives …

  • “We like the fact that VPI offers a Web-based call quality evaluation module and are eager to see how it can help us provide even greater service to our customers.”

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54 Case Studies

  • VPI Communications Recording Eystems Enable State-of-the-Art Call Centers for the City of …

  • PowerSouth Energy Cooperative - Customer Case Study

  • VPI Recording and QA System Improves Efficiency, Productivity for City of Edmond, …

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Additional VPI Information & Resources

Read VPI Reviews, Testimonials & Customer References from 77 real VPI customers.

Browse VPI Case Studies, Customer Success Stories, & Customer References from 54 businesses that use VPI.