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Read 77 VPI reviews and testimonials from customers, explore 54 case studies and customer success stories, and watch customer videos to see why companies chose VPI as their Workforce Management Systems

At VPI, they’re building software that is changing the way the enterprises, government agencies and first responders service and engage their customers. They’re on mission to replace the world’s inefficient call recording and contact center software with apps people love.

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4.8/5.0 (3650)

77Testimonials

  • “Having all of the key performance indicators right in front of us has really enhanced operational efficiency. The dashboard has been fantastic because it allows agents to self-monitor and to …

    Lou Orsi Director of Vendor Relations and Strategic Projects

  • "We are a licensed medical collection agency and we are heavily regulated by the federal government, so it's important that we're able to monitor our employees' calls and VPI gives …

    Patrick McIntyre CMRE Financial Services

  • "We have easily doubled our QA productivity with VPI. You can't afford not to use this software."

    Jack Fuller Crew Manager
76 more testimonials currently locked

54 Case Studies

  • Unify Recording, CAD Data Capture and Quality Assurance for Superior Quality and …

    Angela Fine CAD Administrator

  • Hamilton County 911 Emergency Communications District - Customer Case Study

    Tami Chamberlain Training and QA Supervisor

  • Optimizing Client Experience with Analytics-Driven Quality Assurance and Performance Management

    Jana Meyers Director of Training Development and Support
53 more case studies currently locked

Additional VPI Information & Resources

Read VPI Reviews, Testimonials & Customer References from 77 real VPI customers.

Browse VPI Case Studies, Customer Success Stories, & Customer References from 54 businesses that use VPI.

FeaturedCustomers has 1,923,751+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.