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VPI

Read 77 VPI reviews and testimonials from customers, explore 54 case studies and customer success stories, and watch customer videos to see why companies chose VPI as their Workforce Management Systems

At VPI, they’re building software that is changing the way the enterprises, government agencies and first responders service and engage their customers. They’re on mission to replace the world’s inefficient call recording and contact center software with apps people love.

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Customer Rating Review Score based on 3752 reference ratings
4.8/5.0 (3752)

77Testimonials

  • "We couldn’t be more pleased with VPI. We used to struggle to perform 90 QA checks per month. Now we are at 1,680 QA evaluations per month, and keep increasing. …

  • “We appreciate the instant retrieval feature of the VPI system. With our previous recorder, we had to jump through hoops in order to locate a particular record – it would …

  • “With our older system, we were only able to record 8 channels maximum. VPI’s flexibility allows us to grow our system as our needs dictate because it can support virtually …

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54 Case Studies

  • PowerSouth Energy Cooperative - Customer Case Study

  • VPI Reassures the City of San Diego Water Department with 100% Recording

  • Hamilton County 911 Emergency Communications District - Customer Case Study

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Additional VPI Information & Resources

Read VPI Reviews, Testimonials & Customer References from 77 real VPI customers.

Browse VPI Case Studies, Customer Success Stories, & Customer References from 54 businesses that use VPI.