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Read 77 VPI reviews and testimonials from customers, explore 54 case studies and customer success stories, and watch customer videos to see why companies chose VPI as their Contact Center Software

At VPI, they’re building software that is changing the way the enterprises, government agencies and first responders service and engage their customers. They’re on mission to replace the world’s inefficient call recording and contact center software with apps people love.

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Customer Rating Review Score based on 3792 reference ratings
4.8/5.0 (3792)

77Testimonials

  • “Even though we have a sales staff of over 80 people on the phones, we were only interested in recording the actual verbal trade agreements and the 'risk disclosure' portion …

    Patricia Lang Customer Service Manager for Newport Services

  • "Community helped us increase agent adherence by 20% and absorb a 10% staff reduction without a decrease in SLAs!"

    Red Canoe Credit Union

  • "We have easily doubled our QA productivity with VPI. You can't afford not to use this software."

    Jack Fuller Crew Manager
76 more testimonials currently locked

54 Case Studies

  • VPI Helps Menominee Tribal Police Department Best Meet the Tribe's Law Enforcement …

    Warren Warrington Master Sergeant

  • Alachua County Combined Communications Center Enters New Generation of Quality, Productivity with …

    Roy Carlisle QA Specialist

  • VPI Delivers the Ultimate in Flexibility to College Life Fund Division

    RobRoy Lee Network Administrator
53 more case studies currently locked

Additional VPI Information & Resources

Read VPI Reviews, Testimonials & Customer References from 77 real VPI customers.

Browse VPI Case Studies, Customer Success Stories, & Customer References from 54 businesses that use VPI.

FeaturedCustomers has 2,122,725+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.