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VPI

Read 77 VPI reviews and testimonials from customers, explore 54 case studies and customer success stories, and watch customer videos to see why companies chose VPI as their Workforce Management Systems

At VPI, they’re building software that is changing the way the enterprises, government agencies and first responders service and engage their customers. They’re on mission to replace the world’s inefficient call recording and contact center software with apps people love.

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Customer Rating Review Score based on 3685 reference ratings
4.8/5.0 (3685)

77Testimonials

  • "VPI gives us consistency in managing quality and reduces the complexity of reporting. It’s now all in one place!"

    Tracy Flanigan Quality Coordinator and Project Manager

  • "We have easily doubled our QA productivity with VPI. You can't afford not to use this software."

    Jack Fuller Crew Manager

  • "Just wanted to say thank you again for your time here training us. I’ve received excellent feedback on your sessions."

    HealthPort
76 more testimonials currently locked

54 Case Studies

  • Unify Recording, CAD Data Capture and Quality Assurance for Superior Quality and …

    Angela Fine CAD Administrator

  • National Direct Marketer Creates a Profitable, Scalable Call Center with VPI VirtualSource …

    David Jones National Direct Marketer

  • UpSource Implements VPI EMPOWER: Achieves Double-Digit Increases in FCR and CSAT in …

    Michelle Steinmeyer Vice President of Operations
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Additional VPI Information & Resources

Read VPI Reviews, Testimonials & Customer References from 77 real VPI customers.

Browse VPI Case Studies, Customer Success Stories, & Customer References from 54 businesses that use VPI.

FeaturedCustomers has 1,952,756+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.