KnoahSoft is an innovative provider of VoIP-based call recording, agent performance management and analytic tools for enterprise and SMB contact centers. Their solutions protect organizations from the liability of "he/said, she/said" scenarios; provides data protection and security; and equips contact center professionals with the tools to improve their operational performance and deliver better customer service to their customers. Today KnoahSoft solutions are used in leading financial, telecommunications, government, BPO and healthcare enterprises and call center organizations throughout the world.
“Harmony’s price point and feature set compared side-by-side to other providers, combined with its ability to address our multiple application and deployment requirements and tight integration to the Cisco UCCE solution, made it a smart decision for us to select Harmony.“
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Browse KnoahSoft Case Studies, Customer Success Stories, & Customer References from 2 businesses that use KnoahSoft.