KnoahSoft is an innovative provider of VoIP-based call recording, agent performance management and analytic tools for enterprise and SMB contact centers. Their solutions protect organizations from the liability of "he/said, she/said" scenarios; provides data protection and security; and equips contact center professionals with the tools to improve their operational performance and deliver better customer service to their customers. Today KnoahSoft solutions are used in leading financial, telecommunications, government, BPO and healthcare enterprises and call center organizations throughout the world.
“In an independent survey of its membership, Delta Community set the bar for five of eight categories, exceeding its industry standards. The results of the study identified Delta Community as a world-class call center operation in both the financial services and contact center industries.“
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