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Alvaria

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Read 161 Alvaria reviews and testimonials from customers, explore 137 case studies and customer success stories, and watch 10 customer videos to see why companies chose Alvaria as their Call Center Management

Alvaria is a global leader in enterprise-scale customer experience (CX) solutions, delivering innovative and compliant contact center technology that empowers businesses to achieve their goals. From outbound dialing and compliance software to inbound self-service solutions, Alvaria’s portfolio is trusted by leading brands worldwide to enhance customer engagement, optimize operational performance, and maintain regulatory compliance. For over 50 years, Alvaria has provided global enterprises with secure, autonomous solutions that enhance satisfaction and success for both employees and customers. This mission fosters a more connected and thriving world while driving brand loyalty for clients.

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Customer Rating Review Scorebased on 6913 reference ratings
4.7/5.0 (6913)
  • Market Leader 2025 2025
    Fall 2025Market LeaderCall Center Management Software
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161Testimonials

  • "The biggest gain is to reduce delinquency, increase receivables with increased contacts and to streamline calls through the IVR. In a three-month period, our delinquencies went from 6.64% to 5.66%, incoming receivables from profit and loss increased by 30%, and receivables on active accounts increased by 25%. Teamwork is better than ever and agent retention is improving. I am very pleased with the results!"

    Stephanie WilliamsVP, Collections Operations
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137 Case Studies

  • Aspect Workforce Management allows company to improve customer care

    Nina WestvoldDirector, Contact Center Operations
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10 Customer Videos

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Additional Alvaria Information & Resources

Read Alvaria Reviews, Testimonials & Customer References from 161 real Alvaria customers.

Browse Alvaria Case Studies, Customer Success Stories, & Customer References from 137 businesses that use Alvaria.

Watch Alvaria Customer Videos to learn why 10 businesses chose Alvaria.

FeaturedCustomers has 1,892,731+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.