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Alvaria

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Read 161 Alvaria reviews and testimonials from customers, explore 137 case studies and customer success stories, and watch 10 customer videos to see why companies chose Alvaria as their Call Center Management

Alvaria is the world leader in enterprise-scale customer experience (CX) and workforce engagement management (WEM). They are technology innovators in call center software, cloud contact center solutions, workforce optimization and customer service experience. The future of customer experience takes shape with solutions that are scalable, resilient and secure. Their name is derived from Latin for “hives” – nature’s perfect form for millions of years – bringing you solutions that are scalable, resilient and secure, with efficiency, speed and pinpoint accuracy. ALVARIA™. Reshaping Customer Experience ™.

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Customer Rating Review Scorebased on 6626 reference ratings
4.7/5.0 (6626)
  • Market Leader 2024 2024
    Winter 2024Market LeaderCall Center Management Software
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161Testimonials

  • "[Alvaria] understands call centers and knows what you do on a daily basis; you don’t have to explain it to them. We no longer just have agents on the phone getting calls and hoping they get a connection. [Alvaria] gives us the ability to be more complex in finding right party contacts and getting the right results. We are achieving a significantly higher number of completed calls per hour and contacts per hour and are penetrating lists very quickly. And, we have virtually zero downtime; the [Alvaria] platform just stays on and it works consistently."

    Corey MustardVP, Program Administration & Dialer Technology
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137 Case Studies

  • Expert Logistics - Customer Case Study

    Lynne WoodHead of Customers
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10 Customer Videos

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Additional Alvaria Information & Resources

Read Alvaria Reviews, Testimonials & Customer References from 161 real Alvaria customers.

Browse Alvaria Case Studies, Customer Success Stories, & Customer References from 137 businesses that use Alvaria.

Watch Alvaria Customer Videos to learn why 10 businesses chose Alvaria.

FeaturedCustomers has 1,835,630+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.