"Successful agents are now saying ‘I know I can improve if I use the tools that are available to me...."
Lauren Christiansen
Dealer Support & Consumer Service Manager
"This has led to new growth and advancement opportunities for the agents, and really, has fostered a m..."
Doug Saunders
IT Director
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"One of our clients is a leading global provider of financial solutions and is based in Germany. Due t..."
Getronics
Vice President of Integrated Managed Service Delivery
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"Calabrio’s reporting tool has allowed us to evaluate employee performance overall, and monitor agent..."
AmTrust Financial Services, Inc.
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"Eventually, the original consultants who created this really complicated SQL environment disappeared...."
Patrick van Velzen
Reporting Manager
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"We use Calabrio ONE to monitor and evaluate employee compliance to policy and federal guidelines. We..."
Financial Services Company
Compliance Officer
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"We want to ensure we are keeping our promises to our customers so we record 100% of our calls...."
Selea Kinealy
U-HAUL
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"Implementing Workforce Management with Calabrio has been a huge time saver. We used to use an Excel s..."
Baron Brooks
Polaris
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"The breakout sessions were definitely my favorite, and the fact that this time around there were more..."
Daniel Acosta
Call Center Applications Analyst III
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"This is my second time to come to this conference and I am continually amazed at how much information..."
Tiffany Thomson
Assistant Manager Customer Service
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"The speakers were great and everyone from Calabrio was extremely helpful. I would definitely recommen..."
Kevin Rury
IT Specialist
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"I had a great time, I made connections with people with similar call centers (size and industry) and..."
Juliet Robinson
Member Services Contact Center Operations Analyst
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"Excellent project management and technical support during project delivery/implementation...."
Global 500 Transportation Services Company
IT Project Manager
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"The team at Calabrio performed very efficiently and professionally. No deadlines were missed and they..."
Large Enterprise Computer Services Company
IT Project Manager
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"Calabrio provides great service to their customers...."
Janice Fisher
Executive
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"I have a record of every call and an easy way to search for and find calls from disgruntled customers..."
Floor Care Product Manufacturing Company
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Testimonials & Customer References of individual Calabrio customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Calabrio is the right business software or service for your company.

We monitor all 29 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.