Verint Systems

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Read 355 Verint Systems reviews and testimonials from customers, explore 344 case studies and customer success stories, and watch 59 customer videos to see why companies chose Verint Systems as their Customer Feedback Management Software

Verint® (NASDAQ: VRNT) is a global leader in Actionable Intelligence® solutions. Actionable Intelligence is a necessity in a dynamic world of massive information growth because it empowers organizations with crucial insights and enables decision-makers to anticipate, respond and take action. Verint Actionable Intelligence solutions help organizations address three important challenges: customer engagement optimization; security intelligence; and fraud, risk, and compliance. More than 10,000 organizations in over 180 countries, including over 80 percent of the Fortune 100, use Verint solutions to improve enterprise performance and make the world a safer place.

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Customer Rating Review Scorebased on 6048 reference ratings
4.7/5.0 (6048)
  • Market Leader 2025 2025
    Fall 2025Market LeaderCall Center Management Software
  • Market Leader 2025 2025
    Winter 2025Market LeaderCustomer Feedback Management Software
    • Top Performer 2025 2025
      Winter 2025Top PerformerQueue Management Software
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Featured Testimonials

  • “We completely changed our operating model and quickly made changes that would have otherwise taken years to implement. Amid all the challenges of working through the pandemic, one thing never changed – we were there for each other, our residents, and the amazing community we serve.”

  • "By addressing key issues such as hold times and repeat calling, Verint Speech Analytics enables us to streamline the customer journey and unlock operational benefits for the business."

  • "The recorder server collects video from the building and stores it, and then the master server goes out to the server and gets it. Again, the savings are considerable typically we are seeing a savings of about 6:1."

Featured Case Studies

  • Accor Customer Contact Centres - Customer Case Study

  • A Complete, Customer-Centric Mortgage Service Using Verint Speech Analytics and Real-Time Agent Assist

  • ABN AMRO - Customer Case Study

Featured Customer Videos

Additional Verint Systems Information & Resources

Read Verint Systems Reviews, Testimonials & Customer References from 355 real Verint Systems customers.

Browse Verint Systems Case Studies, Customer Success Stories, & Customer References from 344 businesses that use Verint Systems.

Watch Verint Systems Customer Videos to learn why 59 businesses chose Verint Systems.