Verint® (NASDAQ: VRNT) is a global leader in Actionable Intelligence® solutions. Actionable Intelligence is a necessity in a dynamic world of massive information growth because it empowers organizations with crucial insights and enables decision-makers to anticipate, respond and take action. Verint Actionable Intelligence solutions help organizations address three important challenges: customer engagement optimization; security intelligence; and fraud, risk, and compliance. More than 10,000 organizations in over 180 countries, including over 80 percent of the Fortune 100, use Verint solutions to improve enterprise performance and make the world a safer place.
"At Telefónica O2 Ireland, we’re committed to improving the overall customer experience we offer, and we’re focused particularly on reducing the number of times our customers need to call us. Making sure we resolve customer enquiries on their first call is clearly one of our key drivers and, with Impact 360 Speech Analytics, we can uncover a wealth of insight already stored in our recorded interactions, and drill down to identify those service issues that are causing customers to contact us in the first place."
"The Port of Galveston relies on Verint’s Networked Video Solutions to enable security personnel to monitor unauthorized movement, security breaches, and sea traffic 24 hours a day, even in low light."
"Group Elite and Verint want every client to maximize their workforce engagement potential. As a Verint global strategic partner, Group Elite focuses on enabling explicit customer outcomes and a rapid return on investment."
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