Verint Systems

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Read 358 Verint Systems reviews and testimonials from customers, explore 346 case studies and customer success stories, and watch 69 customer videos to see why companies chose Verint Systems as their Customer Feedback Management Software

Verint® (NASDAQ: VRNT) is a global leader in Actionable Intelligence® solutions. Actionable Intelligence is a necessity in a dynamic world of massive information growth because it empowers organizations with crucial insights and enables decision-makers to anticipate, respond and take action. Verint Actionable Intelligence solutions help organizations address three important challenges: customer engagement optimization; security intelligence; and fraud, risk, and compliance. More than 10,000 organizations in over 180 countries, including over 80 percent of the Fortune 100, use Verint solutions to improve enterprise performance and make the world a safer place.

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Customer Rating Review Score based on 6226 reference ratings
4.7/5.0 (6226)
  • Winter 2026 Top Performer Queue Management Software
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  • Fall 2025 Market Leader Call Center Management Software
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    • Winter 2025 Market Leader Customer Feedback Management Software
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Featured Testimonials

  • "The primary added value of Verint’s AQM is that it is no longer dependent on the practice of sampling, but can cover every single interaction that occurs in each contact …

    Omdia

  • “We had been following FeverBee’s content for a while and read Buzzing Communities. Compared to other community content, we felt FeverBee’s evidence based model for developing vibrant and engaging communities …

    Teresa H. Caraway Chief Executive Officer

  • "The planned savings are approximately €100,000 per year and Van Lanschot assumes a payback period of approximately two years.”

    Martijn Boevink Manager Client Services
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Featured Case Studies

  • City of Hamilton Leverages Verint to Ensure Service Consistency in an Ever-Changing …

    Cindy Mercanti Director, Customer Service, POA, and Financial Integration

  • Atento - Customer Case Study

  • Consulta Uses Voice of the Customer Survey Insights to Help Clients Optimise …

    Ruan van Niekerk Senior Systems Engineer
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Featured Customer Videos

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Additional Verint Systems Information & Resources

Read Verint Systems Reviews, Testimonials & Customer References from 358 real Verint Systems customers.

Browse Verint Systems Case Studies, Customer Success Stories, & Customer References from 346 businesses that use Verint Systems.

Watch Verint Systems Customer Videos to learn why 69 businesses chose Verint Systems.

FeaturedCustomers has 1,894,872+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.