Verint Systems

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Read 361 Verint Systems reviews and testimonials from customers, explore 482 case studies and customer success stories, and watch 69 customer videos to see why companies chose Verint Systems as their Customer Feedback Management Software

Verint® (NASDAQ: VRNT) is a global leader in Actionable Intelligence® solutions. Actionable Intelligence is a necessity in a dynamic world of massive information growth because it empowers organizations with crucial insights and enables decision-makers to anticipate, respond and take action. Verint Actionable Intelligence solutions help organizations address three important challenges: customer engagement optimization; security intelligence; and fraud, risk, and compliance. More than 10,000 organizations in over 180 countries, including over 80 percent of the Fortune 100, use Verint solutions to improve enterprise performance and make the world a safer place.

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  • 361 Testimonials View
  • 482 Case Studies View
  • 69 Customer Videos View
Customer Rating Review Score based on 6572 reference ratings
4.7/5.0 (6572)
  • Winter 2026 Market Leader Customer Feedback Management Software
  • Winter 2026 Top Performer Queue Management Software
    • Fall 2025 Market Leader Call Center Management Software
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Featured Testimonials

  • "We required a scalable platform to support both our growth and our clients’ CX transformation goals. Verint’s solution was easily the most cost-effective out of all the products we evaluated."

  • “This innovative Verint solution has undoubtedly supported the thriving relationship we have with our insurance client and made Capita a more responsive partner. We can now track and optimise the …

  • "[With Automated Quality Management] we are now able to analyze phone calls and look at them in larger quantities. We’re going to gain insights that, in the past, were more …

Featured Case Studies

  • West Sussex County Council boosts productivity from 91% to 97% with Verint …

  • ShoreBank - Customer Case Study

  • LV= - Customer Case Study

Featured Customer Videos

  • Mastercard - Customer Success Story (Tom Hinds - Senior Business Leader/Vice President)
  • Verint Platform and Business Analytics Help Louisiana Blue Improve the Member Journey and Overall CX
  • Wayfair Cost-Effectively Scales Contact Center Workload with Verint

Additional Verint Systems Information & Resources

Read Verint Systems Reviews, Testimonials & Customer References from 361 real Verint Systems customers.

Browse Verint Systems Case Studies, Customer Success Stories, & Customer References from 482 businesses that use Verint Systems.

Watch Verint Systems Customer Videos to learn why 69 businesses chose Verint Systems.