Verint Systems

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Read 361 Verint Systems reviews and testimonials from customers, explore 482 case studies and customer success stories, and watch 69 customer videos to see why companies chose Verint Systems as their Customer Feedback Management Software

Verint® (NASDAQ: VRNT) is a global leader in Actionable Intelligence® solutions. Actionable Intelligence is a necessity in a dynamic world of massive information growth because it empowers organizations with crucial insights and enables decision-makers to anticipate, respond and take action. Verint Actionable Intelligence solutions help organizations address three important challenges: customer engagement optimization; security intelligence; and fraud, risk, and compliance. More than 10,000 organizations in over 180 countries, including over 80 percent of the Fortune 100, use Verint solutions to improve enterprise performance and make the world a safer place.

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  • 361 Testimonials View
  • 482 Case Studies View
  • 69 Customer Videos View
Customer Rating Review Score based on 6655 reference ratings
4.7/5.0 (6655)
  • Winter 2026 Market Leader Customer Feedback Management Software
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  • Winter 2026 Top Performer Queue Management Software
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    • Fall 2025 Market Leader Call Center Management Software
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Featured Testimonials

  • "Verint Operations Manager continues to play a vital role in delivering consistent workflow and performance controls. The business intelligence platform, which is used by more than 2,600 people across L&G, …

    Tom Duffy Operational Planning Team

  • "The agility provided by the Verint DVRs made the video data we captured more usable and actionable in real-time."

    Mica Millbach Security Technology Manager and Information Security Manager

  • “Automated Quality Management is an innovative way to gain insights that would be difficult – potentially impossible – to achieve by randomly sampling small numbers of interactions and evaluating them …

    Mateusz Menich Senior Speech Analytics Specialist
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Featured Case Studies

  • LV= - Customer Case Study

  • Auto & General improves customer satisfaction and reduces complaints with Verint

  • Mphasis Leverages Best-of-Breed Verint Analytics and Insights Solutions to Help a Leading …

    Rajat Gupta SVP & Head, Global Delivery, NextOps Portfolio
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Featured Customer Videos

  • Region of Waterloo - Customer Success Story (Sheri Markle - Manager, Service First Call Centre)
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    Sheri Markle Manager, Service First Call Centre
  • Army and Air Force Exchange Service - Customer Success Story (Cathy Burford - Speech & Data Analyst)
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    Cathy Burford Speech & Data Analyst
  • Visions Federal Credit Union - Customer Success Story (Amie Reilly - Visions Federal Credit Union)
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    Amie Reilly Visions Federal Credit Union
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Additional Verint Systems Information & Resources

Read Verint Systems Reviews, Testimonials & Customer References from 361 real Verint Systems customers.

Browse Verint Systems Case Studies, Customer Success Stories, & Customer References from 482 businesses that use Verint Systems.

Watch Verint Systems Customer Videos to learn why 69 businesses chose Verint Systems.

FeaturedCustomers has 2,006,225+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.