Verint Systems

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Read 346 Verint Systems reviews and testimonials from customers, explore 334 case studies and customer success stories, and watch 45 customer videos to see why companies chose Verint Systems as their Customer Feedback Management Software

Verint® (NASDAQ: VRNT) is a global leader in Actionable Intelligence® solutions. Actionable Intelligence is a necessity in a dynamic world of massive information growth because it empowers organizations with crucial insights and enables decision-makers to anticipate, respond and take action. Verint Actionable Intelligence solutions help organizations address three important challenges: customer engagement optimization; security intelligence; and fraud, risk, and compliance. More than 10,000 organizations in over 180 countries, including over 80 percent of the Fortune 100, use Verint solutions to improve enterprise performance and make the world a safer place.

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Customer Rating Review Scorebased on 5771 reference ratings
4.7/5.0 (5771)
  • Market Leader 2025 2025
    Winter 2025Market LeaderCustomer Feedback Management Software
    Press ReleaseReport
  • Top Performer 2025 2025
    Winter 2025Top PerformerQueue Management Software
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    • Market Leader 2024 2024
      Winter 2024Market LeaderCall Center Management Software
      Press ReleaseReport
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Featured Testimonials

  • “There is tremendous value in the depth and breadth of Verint’s solutions. More than that, we have a strong vendor partnership with the company. They understand that this is a process. It’s not a project that they sign off on and then walk away. Verint is with us every step of the way.”

    Ravi RampersadTelecom Engineer

  • "Verint is helping the grocer personalize, automate, and effectively manage its multiple customer service processes and associated customer journeys."

    Leading Grocery and General Merchandising Retailer

  • "Thanks to Impact 360 Workforce Management, we were able to optimise our staff requirements and make sure our two contact centres were staffed as efficiently as possible."

    Dawie Van Der MerweHead of Workforce Optimisation, Nedbank
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Featured Case Studies

  • Adaptive Fraud Prevention Saves Client Millions in Potential Losses

  • State Social Services Agency - Customer Case Study

  • Her Majesty's Revenue and Customs - Customer Case Study

    Keiron SandersDeputy Director, Planning & Resources
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Featured Customer Videos

  • Play Video
    Cathy BurfordSpeech & Data Analyst
  • Play Video
    Alex RichwagenCorporate Vice President, Analytics
  • Play Video
    Alex NassiDirector of Digital Customer Experience
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Additional Verint Systems Information & Resources

Read Verint Systems Reviews, Testimonials & Customer References from 346 real Verint Systems customers.

Browse Verint Systems Case Studies, Customer Success Stories, & Customer References from 334 businesses that use Verint Systems.

Watch Verint Systems Customer Videos to learn why 45 businesses chose Verint Systems.

FeaturedCustomers has 1,820,188+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.