Verint Systems

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Read 346 Verint Systems reviews and testimonials from customers, explore 334 case studies and customer success stories, and watch 45 customer videos to see why companies chose Verint Systems as their Customer Feedback Management Software

Verint® (NASDAQ: VRNT) is a global leader in Actionable Intelligence® solutions. Actionable Intelligence is a necessity in a dynamic world of massive information growth because it empowers organizations with crucial insights and enables decision-makers to anticipate, respond and take action. Verint Actionable Intelligence solutions help organizations address three important challenges: customer engagement optimization; security intelligence; and fraud, risk, and compliance. More than 10,000 organizations in over 180 countries, including over 80 percent of the Fortune 100, use Verint solutions to improve enterprise performance and make the world a safer place.

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Customer Rating Review Scorebased on 5949 reference ratings
4.7/5.0 (5949)
  • Market Leader 2025 2025
    Winter 2025Market LeaderCustomer Feedback Management Software
  • Top Performer 2025 2025
    Winter 2025Top PerformerQueue Management Software
    • Market Leader 2024 2024
      Winter 2024Market LeaderCall Center Management Software
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Featured Testimonials

  • "The people who get the most from what we achieve are Virgin Mobile’s customers; it’s the end goal for all of our efforts. Our Resource Planning team may not actually answer the customer calls, but it’s knowing that by making a modification to the time when CSAs are available to answer a call that will make an improved difference to thousands of customers everyday."

  • “Our colleague resourcing tool powered by Verint’s Workforce Management for Branch helped us make better resourcing and recruiting decisions. This enabled us to have a more agile workforce with improved colleague engagement.”

  • “[Verint] is a great partner with a great service that enhances our customers’ experience.”

Featured Case Studies

  • Unisono - Customer Case Study

  • City of Surat - Customer Case Study

  • Global Travel Leader - Customer Case Study

Featured Customer Videos

Additional Verint Systems Information & Resources

Read Verint Systems Reviews, Testimonials & Customer References from 346 real Verint Systems customers.

Browse Verint Systems Case Studies, Customer Success Stories, & Customer References from 334 businesses that use Verint Systems.

Watch Verint Systems Customer Videos to learn why 45 businesses chose Verint Systems.