Verint® (NASDAQ: VRNT) is a global leader in Actionable Intelligence® solutions. Actionable Intelligence is a necessity in a dynamic world of massive information growth because it empowers organizations with crucial insights and enables decision-makers to anticipate, respond and take action. Verint Actionable Intelligence solutions help organizations address three important challenges: customer engagement optimization; security intelligence; and fraud, risk, and compliance. More than 10,000 organizations in over 180 countries, including over 80 percent of the Fortune 100, use Verint solutions to improve enterprise performance and make the world a safer place.
“On Facebook Messenger, we were able to handle 50% of customer conversations with automation alone. This success means we want to go further. We want to build conversational experiences that improve our customers’ brand experience.”
“The air transportation market is still only a fraction of the bus market. We have identified ~38 million Mexicans that have never traveled by plane. Approximately 6% of our passengers are first time flyers, and 10% considered taking a bus before purchasing a ticket on Volaris. A third of our 2018 growth was composed of first-time air travelers; we attracted them by offering airfare that was competitive with bus fares and by creating a more seamless, mobile-friendly customer experience to lure first-time flyers away and retain them for repeat travel.”
"This innovative digital community enables members, together with our investment partners and employees, to collaborate, learn, and succeed. For Hg, Verint Community is a game-changer.”
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