Verint Systems

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Read 361 Verint Systems reviews and testimonials from customers, explore 349 case studies and customer success stories, and watch 69 customer videos to see why companies chose Verint Systems as their Customer Feedback Management Software

Verint® (NASDAQ: VRNT) is a global leader in Actionable Intelligence® solutions. Actionable Intelligence is a necessity in a dynamic world of massive information growth because it empowers organizations with crucial insights and enables decision-makers to anticipate, respond and take action. Verint Actionable Intelligence solutions help organizations address three important challenges: customer engagement optimization; security intelligence; and fraud, risk, and compliance. More than 10,000 organizations in over 180 countries, including over 80 percent of the Fortune 100, use Verint solutions to improve enterprise performance and make the world a safer place.

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  • 361 Testimonials View
  • 349 Case Studies View
  • 69 Customer Videos View
Customer Rating Review Score based on 6311 reference ratings
4.7/5.0 (6311)
  • Winter 2026 Market Leader Customer Feedback Management Software
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  • Winter 2026 Top Performer Queue Management Software
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    • Fall 2025 Market Leader Call Center Management Software
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Featured Testimonials

  • "Thanks to Verint Engagement Management we are able to provide a unified approach to the customer experience across a number of different channels."

    Leading Multinational Insurance Company Senior Manager of Digital Presence and Capability

  • "Verint's IVA handles our complexities, creates great experiences and provides a positive business impact."

    Ibrahim Khooury Product Manager

  • "With [Verint] ForeSee, we’ve been able to statistically demonstrate that our investments improved customer satisfaction."

    Kristy Brandon SVP of eBanking Retail Products
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Featured Case Studies

  • Aviva Life Reimagines Vulnerable Customer Experience with Verint Speech Analytics

    Tristan Harper Principal Data Scientist

  • Hampshire Trust Bank Delivers Stronger, Faster Outcomes, Reducing Managerial Work Volumes by …

    Jimmy Tang Data Strategy and Operation Manager

  • RSA Transforms Back-Office Productivity and Effectiveness

    Rebecca Henry Operations Director
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Featured Customer Videos

  • Visions Federal Credit Union - Customer Success Story (Amie Reilly - Visions Federal Credit Union)
    Play Video
    Amie Reilly Visions Federal Credit Union
  • Global mutual life insurer uses Verint to provide better business insights for improved efficiency and loyalty
    Play Video
    Alex Richwagen Corporate Vice President, Analytics
  • Verint Open Platform and Best-of-Breed Engagement Solutions Enable MSC Industrial to Deliver a Seamless, Effortless, Personalized Customer Experience
    Play Video
    Gail Magdowski Senior Manager, Customer Care Workforce Optimization
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Additional Verint Systems Information & Resources

Read Verint Systems Reviews, Testimonials & Customer References from 361 real Verint Systems customers.

Browse Verint Systems Case Studies, Customer Success Stories, & Customer References from 349 businesses that use Verint Systems.

Watch Verint Systems Customer Videos to learn why 69 businesses chose Verint Systems.

FeaturedCustomers has 1,909,593+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.