Verint® (NASDAQ: VRNT) is a global leader in Actionable Intelligence® solutions. Actionable Intelligence is a necessity in a dynamic world of massive information growth because it empowers organizations with crucial insights and enables decision-makers to anticipate, respond and take action. Verint Actionable Intelligence solutions help organizations address three important challenges: customer engagement optimization; security intelligence; and fraud, risk, and compliance. More than 10,000 organizations in over 180 countries, including over 80 percent of the Fortune 100, use Verint solutions to improve enterprise performance and make the world a safer place.
“[Verint] is a great partner with a great service that enhances our customers’ experience.”
"In this type of environment, there are so many different things that might happen in a given day. The value of Verint Workforce Management Professional for us is the transparency it provides — everyone knows what everyone is doing."
"The people who get the most from what we achieve are Virgin Mobile’s customers; it’s the end goal for all of our efforts. Our Resource Planning team may not actually answer the customer calls, but it’s knowing that by making a modification to the time when CSAs are available to answer a call that will make an improved difference to thousands of customers everyday."
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