Verint Systems

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Read 361 Verint Systems reviews and testimonials from customers, explore 484 case studies and customer success stories, and watch 69 customer videos to see why companies chose Verint Systems as their Customer Engagement Software

Verint® (NASDAQ: VRNT) is a global leader in Actionable Intelligence® solutions. Actionable Intelligence is a necessity in a dynamic world of massive information growth because it empowers organizations with crucial insights and enables decision-makers to anticipate, respond and take action. Verint Actionable Intelligence solutions help organizations address three important challenges: customer engagement optimization; security intelligence; and fraud, risk, and compliance. More than 10,000 organizations in over 180 countries, including over 80 percent of the Fortune 100, use Verint solutions to improve enterprise performance and make the world a safer place.

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  • 361 Testimonials View
  • 484 Case Studies View
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Customer Rating Review Score based on 6787 reference ratings
4.7/5.0 (6787)
  • Winter 2026 Market Leader Customer Feedback Management Software
  • Winter 2026 Top Performer Queue Management Software
    • Fall 2025 Market Leader Call Center Management Software
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Featured Testimonials

  • "There was a lot going on during COVID. Things were changing day-by-day, hour-by-hour, even minute-by-minute. We relied on the Verint solution as a hub for all information and were able …

  • "Verint is helping the grocer personalize, automate, and effectively manage its multiple customer service processes and associated customer journeys."

  • “Speech Analytics paints a picture of our customer engagements. We can act immediately on this intelligence.”

Featured Case Studies

  • European Wealth Management Firm records 27,000+ voice calls monthly with Verint

  • Adaptive Fraud Prevention Saves Client Millions in Potential Losses

  • VTB24 - Customer Case Study

Featured Customer Videos

  • Neo BPO Reduces Employee Churn by 29%
  • Guardian Life Insurance Company of America - Customer Success Story (Scott Boyd - Director of Workforce Planning)
  • MSC Industrial Supply Co. - Customer Success Story (Maria Arp - WFO Program Specialist)

Additional Verint Systems Information & Resources

Read Verint Systems Reviews, Testimonials & Customer References from 361 real Verint Systems customers.

Browse Verint Systems Case Studies, Customer Success Stories, & Customer References from 484 businesses that use Verint Systems.

Watch Verint Systems Customer Videos to learn why 69 businesses chose Verint Systems.