Verint Systems

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Read 346 Verint Systems reviews and testimonials from customers, explore 334 case studies and customer success stories, and watch 45 customer videos to see why companies chose Verint Systems as their Customer Feedback Management Software

Verint® (NASDAQ: VRNT) is a global leader in Actionable Intelligence® solutions. Actionable Intelligence is a necessity in a dynamic world of massive information growth because it empowers organizations with crucial insights and enables decision-makers to anticipate, respond and take action. Verint Actionable Intelligence solutions help organizations address three important challenges: customer engagement optimization; security intelligence; and fraud, risk, and compliance. More than 10,000 organizations in over 180 countries, including over 80 percent of the Fortune 100, use Verint solutions to improve enterprise performance and make the world a safer place.

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Customer Rating Review Scorebased on 5833 reference ratings
4.7/5.0 (5833)
  • Market Leader 2025 2025
    Winter 2025Market LeaderCustomer Feedback Management Software
  • Top Performer 2025 2025
    Winter 2025Top PerformerQueue Management Software
    • Market Leader 2024 2024
      Winter 2024Market LeaderCall Center Management Software
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Featured Testimonials

  • "At Telefónica O2 Ireland, we’re committed to improving the overall customer experience we offer, and we’re focused particularly on reducing the number of times our customers need to call us. Making sure we resolve customer enquiries on their first call is clearly one of our key drivers and, with Impact 360 Speech Analytics, we can uncover a wealth of insight already stored in our recorded interactions, and drill down to identify those service issues that are causing customers to contact us in the first place."

  • “This development wasn’t a typical Telligent implementation. We weren’t using Telligent to host a basic community, we wanted a platform that could empower us to build other things, and for that we needed specialist expertise. 4 Roads had everything we needed."

  • "The primary added value of Verint’s AQM is that it is no longer dependent on the practice of sampling, but can cover every single interaction that occurs in each contact center."

Featured Case Studies

  • Leading Personal Lines Insurer - Customer Case Study

  • OFI Asset Management Fulfils its Collaboration Compliance Mandate with Verint Financial Compliance

  • Leading Media Company - Customer Case Study

Featured Customer Videos

Additional Verint Systems Information & Resources

Read Verint Systems Reviews, Testimonials & Customer References from 346 real Verint Systems customers.

Browse Verint Systems Case Studies, Customer Success Stories, & Customer References from 334 businesses that use Verint Systems.

Watch Verint Systems Customer Videos to learn why 45 businesses chose Verint Systems.