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  • 4.7 / 5.0 (1870)
    12+ References
  • 4.7 / 5.0 (1458)
    4+ References
  • 4.7 / 5.0 (3527)
    47+ References

VPI Case Studies

  • National Direct Marketer Creates a Profitable, Scalable Call Center with VPI VirtualSource Agents

  • The Meadows Saves Time and Money with VPI

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  • Reference Rating
    4.7 / 5.0
    Customer References12 total
    About

    Swift Shift helps large enterprises improve sales and profitability. Swift Shift mobile application allows employees, floating pools and agencies to apply for understaffed shifts and managers to fill understaffed shifts in minutes. Swift Shift optimizes the use of labor ensuring the best employee is put in front of the customer. Use Swift Shift to communicate with your workforce on the go - streamlined communication with your employees means fast responses so shifts are covered on time, every time. Gain a boost to productivity by helping your managers spend less time filling understaffed shifts and more time focusing on your customers.

  • Reference Rating
    4.7 / 5.0
    Customer References4 total
    About

    KnoahSoft is an innovative provider of VoIP-based call recording, agent performance management and analytic tools for enterprise and SMB contact centers. Their solutions protect organizations from the liability of "he/said, she/said" scenarios; provides data protection and security; and equips contact center professionals with the tools to improve their operational performance and deliver better customer service to their customers. Today KnoahSoft solutions are used in leading financial, telecommunications, government, BPO and healthcare enterprises and call center organizations throughout the world.

  • Reference Rating
    4.7 / 5.0
    Customer References47 total
    About

    Synerion (formerly TimeTECH) is one of the world’s leading suppliers of time & attendance and workforce management systems. With over 25 years of experience, Synerion has more than 7,000 installations worldwide, tracking over 5,000,000 employees in a wide range of industries. Synerion’s solutions are fully customizable and will cater to any type of business. The software serves as a management tool in employee scales ranging from as little as 50 to as many as 20,000 employees.

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