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Swift Shift helps large enterprises improve sales and profitability. Swift Shift mobile application allows employees, floating pools and agencies to apply for understaffed shifts and managers to fill understaffed shifts in minutes. Swift Shift optimizes the use of labor ensuring the best employee is put in front of the customer. Use Swift Shift to communicate with your workforce on the go - streamlined communication with your employees means fast responses so shifts are covered on time, every time. Gain a boost to productivity by helping your managers spend less time filling understaffed shifts and more time focusing on your customers.
KnoahSoft is an innovative provider of VoIP-based call recording, agent performance management and analytic tools for enterprise and SMB contact centers. Their solutions protect organizations from the liability of "he/said, she/said" scenarios; provides data protection and security; and equips contact center professionals with the tools to improve their operational performance and deliver better customer service to their customers. Today KnoahSoft solutions are used in leading financial, telecommunications, government, BPO and healthcare enterprises and call center organizations throughout the world.
Saviom Software develops and provides Resource Management and Workforce Management software that help firms around the world to improve resource allocation and staff utilization levels. Saviom provides an easy-to-use, highly visual scheduling gant chart allowing you to quickly create and change your bookings. They also provide a number of powerful reports giving you complete analytic's and information on your resources and their work.
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