Warwick Analytics Use AI to discover predictive insight from every customer conversation and interaction - whatever the channel. Recommended actions to enhance profitability and customer experience. PrediCX is an AI platform which unlocks this value with predictive insight and automation across all channels to optimize both customer experience and customer services
“PrediCX is seriously hot off the press technology that has given us the level of insight we haven’t been able to extract before with text analytics, all in near real time. We have been able to make improvements in our customer experience processes, turn complaints into positive advocacy and make savings by carrying out the analysis more efficiently."
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