Find the best Voice of Customer (VoC) Software companies for your business. Compare case studies, success stories, & testimonials from the top Voice of Customer (VoC) Software vendors.
UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback. Don't waste time cobbling together point solutions when you can get a single …
InMoment™ is the leader in Experience Intelligence (XI), transforming metrics into meaning to drive high-value business decisions and relationships with both customers and employees. The company’s cloud-native XI Platform is …
Medallia is the Customer Experience Management company that is trusted by hundreds of the world’s leading brands. Medallia’s Software-as-a-Service application enables companies to capture customer feedback everywhere the customer is …
In order to succeed in a more complex and digitising world, you'll need a helping hand when it comes to finding out exactly what your customers want and need. Mopinion …
Chattermill uses cutting edge artificial intelligence to analyse customer feedback across customer touchpoints for organisations to harness customer insights at scale, boost customer loyalty and brand advocacy. They combine machine …
CallMiner helps businesses and organizations improve contact center performance and gather key business intelligence by automating their ability to listen to every customer interaction. CallMiner’s market leading cloud-based speech analytics …
Medallia Agent Connect is a part of StellaService. Medallia Agent Connect is a people success platform built specifically for customer service teams. With Stella Connect, brands can measure and boost …
Lumoa helps enterprises take their customer experience into control. In many companies, the customer experience is measured, but results are not actionable. Lumoa’s online service helps companies get fast customer …
Alchemer (formerly SurveyGizmo) provides an integrated feedback management platform that enables businesses of all sizes to collect and act on feedback to find, get, and keep the best customers. Only …
CustomerGauge is a software-as-a-service platform that helps clients improve customer experiences. The system automatically measures, analyses feedback and has close-loop tools to retain customers better, and reduce churn, all based …
Forsta says that, Behind every customer data point is a person. Behind every business decision is a person. And because every person is unique the first customer they figure out …
Survicate is the fastest way to collect feedback from customers. Survicate allows you to survey specific groups of your website visitors to understand them better. Uncover their needs, expectations, objections …
Tethr is an enterprise listening platform that surfaces insights from customer interactions (phone calls, chats, emails) that organizations can immediately put to use to drive improvements in customer experience and …
unitQ helps Product Ops, Engineering, Support and QA teams stay on top of product quality by identifying mission-critical quality issues reported in user feedback - in any user feedback channel …
Thematic analyzes customer feedback to help companies improve customer experience. Feedback is connected from multiple sources, giving richer context and deeper insight into what’s affecting CX metrics, such as satisfaction …
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