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“Instead of spending time listening to calls, reading emails, or evaluating each interaction, we’re able to use our CX dashboard. It makes our analysis more efficient and allows us to focus on improving the most important areas of our customer experience.”
“Not only is Tethr flagging known issues to help us measure the impact, but it can also identify new issues that we don’t know about, and that is powerful. Tethr tells us what we don’t already know, and that’s key because my team can’t be in every single ticket.”
LivePerson, Inc. offers a cloud based platform that enables businesses to proactively connect in real time with customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices. This "intelligent engagement" is driven by real time behavioral analytics, producing connections based on a true understanding of business objectives and customer needs.
Mindsay is building instant, personalized customer experiences for everyone. They’re here to make it easier for companies to connect with users and make the customer experience better for people like you and me. Mindsay enables companies to provide simple and efficient customer interactions through Conversational AI. They help customer service teams overcome common challenges, allowing them to automate large volumes of customer requests, eliminate time-consuming processes, and optimize their use of human resources.
Boost.ai is a Scandinavian software company that specializes in conversational artificial intelligence (AI). With tireless dedication to machine learning, they have developed the world’s most complete software for building, implementing and operating digital advisors powered by their market-leading conversational AI. Taking advantage of robust natural language technology, unlimited scalability, enterprise-level security and best-in-class privacy features, their numerous clients can rest assured that they provide the level of service their customers of the future expect today.
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