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Tethr

Read 19 Tethr reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch 19 customer videos to see why companies chose Tethr as their Conversational AI

Tethr is an enterprise listening platform that surfaces insights from customer interactions (phone calls, chats, emails) that organizations can immediately put to use to drive improvements in customer experience and sales while reducing operating costs. Customers are using Tethr to quickly, easily and accurately turn large amounts of unstructured voice of customer conversation data into insights that fuel smarter decisions and improved business performance, enabling them to become Listening Enterprises.

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  • 19 Testimonials View
  • 13 Case Studies View
  • 19 Customer Videos View
Customer Rating Review Score based on 1341 reference ratings
4.8/5.0 (1341)

19Testimonials

  • “We turned to Tethr to help us first identify the other reasons customers call that get lost in the IVR cracks so that we could provide better coaching for our …

    Major U.S. Utility Company Manager of Customer Service

  • “Now, we are able to streamline our process by auditing only around 200-300 tickets to identify issues. And then, once we build new categories to track those issues in Tethr, …

    Erika Tagami-Manahan Global Services, Customer Experience Lead

  • “There have been strikes forward in agent performance as we continue to look at the full picture of our member conversations."

    Ian Boyle Director of the Contact Center
18 more testimonials currently locked

13 Case Studies

  • Improving the member experience at Connexus Credit Union

    Craig Stancher Director of Member Experience

  • TwinStar Credit Union builds for the future with Tethr

    Aaron Mickelson VP of Digital

  • Thrasio automates QA and enhances its CX with Tethr

    Joyce Gimeno CX Analyst
12 more case studies currently locked

19 Customer Videos

  • Improving performance with Tethr
    Play Video
    Anthony Cooper Service Enhancement Specialist
  • Improving Agent Performance with Tethr
    Play Video
    Brittany Kreul Contact Center Manager
  • City National Bank - Customer Success Story (Jacqueline Lance - SVP of CX Insights)
    Play Video
    Jacqueline Lance SVP of CX Insights
18 more videos currently locked

Additional Tethr Information & Resources

Read Tethr Reviews, Testimonials & Customer References from 19 real Tethr customers.

Browse Tethr Case Studies, Customer Success Stories, & Customer References from 13 businesses that use Tethr.

Watch Tethr Customer Videos to learn why 19 businesses chose Tethr.

FeaturedCustomers has 1,925,364+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.