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Tethr Case Studies

  • How a leading automotive DMS (Dealership Management Software) technology solution uses Tethr to go beyond traditional QA methods to improve call center performance

  • How MetTel uses Tethr to measure and improve the customer experience

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    Certainly is a Conversational AI Platform made for ecommerce and customer service. Through their next-generation technology, companies are able to deliver exceptional experiences and scale their growth. Their mission is to fix how companies communicate digitally with people. Change it back to being on human terms.

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    Interactions provides Intelligent Virtual Assistants that seamlessly combine Artificial Intelligence and human understanding to enable businesses and consumers to engage in productive conversations. With flexible products and solutions designed to meet the growing demand for unified, multichannel customer care, Interactions is delivering significant cost savings and unprecedented customer experience for some of the largest brands in the world.

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    Refract empowers Sales Management to identify and immediately improve, costly mistakes, errors and missed opportunities their sales teams make every day. In all sectors, providing coaching and feedback are essential to individual and organisational development. Whether in training, learning or on the job performance providing appraisal – praise, ideas and corrective feedback, is key to improving performance.

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