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Uniphore

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Read 77 Uniphore reviews and testimonials from customers, explore 35 case studies and customer success stories, and watch 24 customer videos to see why companies chose Uniphore as their Conversational AI

Uniphore is the global leader in Conversational Service Automation (CSA), which combines the power of artificial intelligence, automation technology and machine learning. Uniphore is disrupting an outdated customer service model and bridging the gap between humans and machines by focusing on conversations. They make it possible for every voice, on every call, to be truly heard.

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  • 77 Testimonials View
  • 35 Case Studies View
  • 24 Customer Videos View
Customer Rating Review Score based on 3506 reference ratings
4.8/5.0 (3506)
  • Winter 2026 Top Performer Customer Data Platforms

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77Testimonials

  • "They took the time to understand our business, understand the problem we were trying to solve rather than simply sell us another technical application. That for me has been a …

  • “All of our marketing teams are now completely selfservice globally, They are actually in our tools, building and deploying campaigns on a day-to-day basis.”

  • “With ActionIQ it’s been unbelievable for us. We’re faster and can certainly do a lot more at scale. Our automation has been light years from where it was even just …

76 more testimonials currently locked

35 Case Studies

  • Global Telco - Customer Case Study

  • $5B+ Retailer Delivers Double-Digit Growth Through Modern Audience Orchestration

  • Multinational life insurance company enhances CX powered by Uniphore's U-Self Serve™

34 more case studies currently locked

24 Customer Videos

  • Gilt Groupe - Customer Success Story (Karen Kolb - Senior Director, Customer Marketing)
  • e.l.f. Beauty Developing Multi-Channel Customer Journeys
  • Shopify Unifies and Scales the Merchant Experience
23 more videos currently locked

Additional Uniphore Information & Resources

Read Uniphore Reviews, Testimonials & Customer References from 77 real Uniphore customers.

Browse Uniphore Case Studies, Customer Success Stories, & Customer References from 35 businesses that use Uniphore.

Watch Uniphore Customer Videos to learn why 24 businesses chose Uniphore.