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Uniphore

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Read 34 Uniphore reviews and testimonials from customers, explore 32 case studies and customer success stories, and watch 3 customer videos to see why companies chose Uniphore as their Conversational AI

Uniphore is the global leader in Conversational Service Automation (CSA), which combines the power of artificial intelligence, automation technology and machine learning. Uniphore is disrupting an outdated customer service model and bridging the gap between humans and machines by focusing on conversations. They make it possible for every voice, on every call, to be truly heard.

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Customer Rating Review Scorebased on 1116 reference ratings
4.8/5.0 (1116)
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    Five9 is the leading provider of cloud contact center software. They are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center.

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34Testimonials

  • "With Uniphore, we achieved or over-achieved all of our targeted business benefits. Both our Average Handle Time and our Training and Agent Productivity improvements exceeded our expectations and are delivering significantly improved First Call Resolution and Customer Experience while delivering cost savings."

    Allison GarretsonSenior Vice President of Operations & Customer Experience
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32 Case Studies

  • The General Simplified the Contact Center with a Unified Agent Desktop

    Allison GarretsonSenior Vice President of Operations & Customer Experience
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3 Customer Videos

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Additional Uniphore Information & Resources

Read Uniphore Reviews, Testimonials & Customer References from 34 real Uniphore customers.

Browse Uniphore Case Studies, Customer Success Stories, & Customer References from 32 businesses that use Uniphore.

Watch Uniphore Customer Videos to learn why 3 businesses chose Uniphore.

FeaturedCustomers has 1,805,238+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.