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Uniphore

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Read 77 Uniphore reviews and testimonials from customers, explore 38 case studies and customer success stories, and watch 24 customer videos to see why companies chose Uniphore as their Contact Center Software

Uniphore is the global leader in Conversational Service Automation (CSA), which combines the power of artificial intelligence, automation technology and machine learning. Uniphore is disrupting an outdated customer service model and bridging the gap between humans and machines by focusing on conversations. They make it possible for every voice, on every call, to be truly heard.

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  • 77 Testimonials View
  • 38 Case Studies View
  • 24 Customer Videos View
Customer Rating Review Score based on 3720 reference ratings
4.8/5.0 (3720)
  • Winter 2026 Top Performer Customer Data Platforms

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77Testimonials

  • “We are becoming more intentional about how we measure success. Our teams are able to commit to what success looks like across our customer journeys.”

  • "Once our customer data was all in one place, we needed a robust solution that could unlock that intelligence to our marketers quickly, enabling them to activate and orchestrate personalized …

  • “With ActionIQ, we were able to unlock personalization capabilities at the subscriber level. We can execute multiple email messages to not only educate and engage subscribers in their first few …

76 more testimonials currently locked

38 Case Studies

  • Leading Telecommunications Company Slashes After-Call work and Average Handle Time to Streamline …

  • Global Telco - Customer Case Study

  • Multi-Tier loyalty Company - Customer Case Study

37 more case studies currently locked

24 Customer Videos

  • Autodesk - Customer Success Story (Tzvetana Duffy - Senior Director of Enterprise Engagement)
  • How the company enables business users to access and take action on customer insights with AIQ
  • Genworth Financial Builds a Smart-Hub CX Stack
23 more videos currently locked

Additional Uniphore Information & Resources

Read Uniphore Reviews, Testimonials & Customer References from 77 real Uniphore customers.

Browse Uniphore Case Studies, Customer Success Stories, & Customer References from 38 businesses that use Uniphore.

Watch Uniphore Customer Videos to learn why 24 businesses chose Uniphore.