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Uniphore

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Read 77 Uniphore reviews and testimonials from customers, explore 38 case studies and customer success stories, and watch 24 customer videos to see why companies chose Uniphore as their Contact Center Software

Uniphore is the global leader in Conversational Service Automation (CSA), which combines the power of artificial intelligence, automation technology and machine learning. Uniphore is disrupting an outdated customer service model and bridging the gap between humans and machines by focusing on conversations. They make it possible for every voice, on every call, to be truly heard.

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  • 77 Testimonials View
  • 38 Case Studies View
  • 24 Customer Videos View
Customer Rating Review Score based on 3769 reference ratings
4.8/5.0 (3769)
  • Winter 2026 Top Performer Customer Data Platforms

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77Testimonials

  • "ActionIQ can sit on top our data lake and run increasingly large scale marketing operations for us, which has been a real sore spot for us historically."

  • "Using the habits and behaviors we know about our members, we are able to facilitate their journey, talk to them when they want to be talked to, and stay away …

  • "With ActionIQ, our people, processes, and technology are more tightly integrated than ever before."

76 more testimonials currently locked

38 Case Studies

  • DuploCloud cuts AE onboarding time in half with Uniphore

  • The New York Times decreases campaign lead time by 80% with ActionIQ

  • Atlassian boosts conversions 71% with Uniphore

37 more case studies currently locked

24 Customer Videos

  • How Albertsons Executed A Successful multi-brand loyalty Strategy
  • How the company enables business users to access and take action on customer insights with AIQ
  • Pandora - Customer Success Story (David Hassler - Director of Software Engineering)
23 more videos currently locked

Additional Uniphore Information & Resources

Read Uniphore Reviews, Testimonials & Customer References from 77 real Uniphore customers.

Browse Uniphore Case Studies, Customer Success Stories, & Customer References from 38 businesses that use Uniphore.

Watch Uniphore Customer Videos to learn why 24 businesses chose Uniphore.