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Uniphore

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Read 77 Uniphore reviews and testimonials from customers, explore 35 case studies and customer success stories, and watch 24 customer videos to see why companies chose Uniphore as their Conversational AI

Uniphore is the global leader in Conversational Service Automation (CSA), which combines the power of artificial intelligence, automation technology and machine learning. Uniphore is disrupting an outdated customer service model and bridging the gap between humans and machines by focusing on conversations. They make it possible for every voice, on every call, to be truly heard.

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  • 77 Testimonials View
  • 35 Case Studies View
  • 24 Customer Videos View
Customer Rating Review Score based on 3572 reference ratings
4.8/5.0 (3572)
  • Winter 2026 Top Performer Customer Data Platforms
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77Testimonials

  • "Uniphore’s dedicated team guided us through implementation. It is game changing to have a group of specialists who know your business, know your scripting, and are so responsive."

    Shannon Strahan Business Intelligence Manager

  • "With ActionIQ, our people, processes, and technology are more tightly integrated than ever before."

    Global Telco Vice President Data Engineering

  • "Almost immediately after the launch of Visual IVR on our national line, the number of calls reaching agents has reduced tangibly. It is obvious not only in the numbers but …

    Alliander Product Owner
76 more testimonials currently locked

35 Case Studies

  • Global Media Brand - Customer Case Study

  • Multinational life insurance company enhances CX powered by Uniphore's U-Self Serve™

  • DuploCloud Scales Sales and Slashes Onboarding Time

    Venkat Thiruvengadam Founder and CEO
34 more case studies currently locked

24 Customer Videos

  • How Albertsons Executed A Successful multi-brand loyalty Strategy
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    Sankett Deshpande Director of Marketing & Advertising Platforms
  • Lunavi - Customer Success Story (Shawn Mills - President & Founder)
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    Shawn Mills President & Founder
  • PSCU - Customer Success Story - (Rob Pesick - Solutions Consultant)
    Play Video
    Rob Pesick Solutions Consultant
23 more videos currently locked

Additional Uniphore Information & Resources

Read Uniphore Reviews, Testimonials & Customer References from 77 real Uniphore customers.

Browse Uniphore Case Studies, Customer Success Stories, & Customer References from 35 businesses that use Uniphore.

Watch Uniphore Customer Videos to learn why 24 businesses chose Uniphore.

FeaturedCustomers has 1,911,116+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.