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Uniphore

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Read 77 Uniphore reviews and testimonials from customers, explore 35 case studies and customer success stories, and watch 24 customer videos to see why companies chose Uniphore as their Conversational AI

Uniphore is the global leader in Conversational Service Automation (CSA), which combines the power of artificial intelligence, automation technology and machine learning. Uniphore is disrupting an outdated customer service model and bridging the gap between humans and machines by focusing on conversations. They make it possible for every voice, on every call, to be truly heard.

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  • 77 Testimonials View
  • 35 Case Studies View
  • 24 Customer Videos View
Customer Rating Review Score based on 3478 reference ratings
4.8/5.0 (3478)
  • Winter 2026 Top Performer Customer Data Platforms
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  • 2024 Top Rated Software Award

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77Testimonials

  • “Our customers are getting more value and ARPA (average revenue per account) has been growing: between unlimited and unlimited premium is $5 to $10. So, it’s quite a lot.”

    Major Telecommunications Company Chairman & CEO

  • “Uniphore is our NUMBER ONE partner. It’s there for the agent; it never goes down.”

    Tech-Enabled Healthcare Services Company

  • "They took the time to understand our business, understand the problem we were trying to solve rather than simply sell us another technical application. That for me has been a …

    Leading Telecommunications Service Provider Senior Director of Customer Service
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35 Case Studies

  • How Albertsons Uses ActionIQ to Provide Personalized, Real-Time Customer Experiences

    Sankett Deshpande Director of Marketing & Advertising Platforms

  • State Collection Service Automates Collections and Elevates Customer Experience

    Shannon Strahan Business Intelligence Manager

  • Luxury Retailer - Customer Case Study

34 more case studies currently locked

24 Customer Videos

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Additional Uniphore Information & Resources

Read Uniphore Reviews, Testimonials & Customer References from 77 real Uniphore customers.

Browse Uniphore Case Studies, Customer Success Stories, & Customer References from 35 businesses that use Uniphore.

Watch Uniphore Customer Videos to learn why 24 businesses chose Uniphore.

FeaturedCustomers has 1,897,391+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.