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Uniphore is the global leader in Conversational Service Automation (CSA), which combines the power of artificial intelligence, automation technology and machine learning. Uniphore is disrupting an outdated customer service model and bridging the gap between humans and machines by focusing on conversations. They make it possible for every voice, on every call, to be truly heard.
Segment provides the customer data infrastructure that businesses use to put their customers first. With Segment, companies can collect, unify, and connect their first-party data to over 200 marketing, analytics, and data warehousing tools. Today, thousands of companies across 71 countries use Segment, from fast-growing businesses such as Atlassian, Bonobos, and Instacart to some of the world’s largest organizations like Levi’s, Intuit, and Time. Segment enables these companies to achieve a common understanding of their users and make customer-centric decisions.
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“The decision came down to scalability...Uniphore was the only solution provider that could integrate voice technology with GPRS and SMS platforms, and they had a keen understanding of the customized solution we would need in order to create seamless mobility across our workforce.”
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Browse Uniphore Case Studies, Customer Success Stories, & Customer References from 60 businesses that use Uniphore.
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