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Uniphore

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Read 77 Uniphore reviews and testimonials from customers, explore 38 case studies and customer success stories, and watch 24 customer videos to see why companies chose Uniphore as their Contact Center Software

Uniphore is the global leader in Conversational Service Automation (CSA), which combines the power of artificial intelligence, automation technology and machine learning. Uniphore is disrupting an outdated customer service model and bridging the gap between humans and machines by focusing on conversations. They make it possible for every voice, on every call, to be truly heard.

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  • 77 Testimonials View
  • 38 Case Studies View
  • 24 Customer Videos View
Customer Rating Review Score based on 3736 reference ratings
4.8/5.0 (3736)
  • Winter 2026 Top Performer Customer Data Platforms

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77Testimonials

  • “With ActionIQ it’s been unbelievable for us. We’re faster and can certainly do a lot more at scale. Our automation has been light years from where it was even just …

  • “Uniphore has been at the forefront of conversational automation for years and continues to impress.”

  • "By delivering an intuitive, customizable desktop environment, our CSRs have the resources they need to deliver superior customer service to our customers."

76 more testimonials currently locked

38 Case Studies

  • How Albertsons Uses ActionIQ to Provide Personalized, Real-Time Customer Experiences

  • How Atlassian Kicked Growth into High Gear

  • Lunavi Accelerates Sales Onboarding by 50% with Uniphore

37 more case studies currently locked

24 Customer Videos

  • How the company enables business users to access and take action on customer insights with AIQ
  • Autodesk - Customer Success Story (Tzvetana Duffy - Senior Director of Enterprise Engagement)
  • Looking ahead, Thiruvengadam is eager to apply Q For Sales to his customer support team
23 more videos currently locked

Additional Uniphore Information & Resources

Read Uniphore Reviews, Testimonials & Customer References from 77 real Uniphore customers.

Browse Uniphore Case Studies, Customer Success Stories, & Customer References from 38 businesses that use Uniphore.

Watch Uniphore Customer Videos to learn why 24 businesses chose Uniphore.