Segment

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Read 179 Segment reviews and testimonials from customers, explore 129 case studies and customer success stories, and watch 13 customer videos to see why companies chose Segment as their Customer Data Platforms

Segment provides the customer data infrastructure that businesses use to put their customers first. With Segment, companies can collect, unify, and connect their first-party data to over 200 marketing, analytics, and data warehousing tools. Today, thousands of companies across 71 countries use Segment, from fast-growing businesses such as Atlassian, Bonobos, and Instacart to some of the world’s largest organizations like Levi’s, Intuit, and Time. Segment enables these companies to achieve a common understanding of their users and make customer-centric decisions.

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  • 179 Testimonials View
  • 129 Case Studies View
  • 13 Customer Videos View
Customer Rating Review Score based on 5006 reference ratings
4.8/5.0 (5006)
  • Winter 2026 Market Leader Customer Data Platforms

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Featured Testimonials

  • "If Segment didn't exist, we would have to build it ourselves to reliably support the many business units under the Endeavor umbrella."

  • “Segment is a great facilitator. We can evaluate, and integrate, new tools in our tech stack without interrupting engineer's workflows.”

  • "The developer experience with Segment was super easy. Docs were robust enough for us to follow and build an integration within a day."

Featured Case Studies

  • Agrando increases accessibility to trusted data by 350% across the business to …

  • How Suzy built data connections across its B2B and B2C businesses with …

  • Landbot uses Segment to unlock its customer data and put the customer …

Featured Customer Videos

Additional Segment Information & Resources

Read Segment Reviews, Testimonials & Customer References from 179 real Segment customers.

Browse Segment Case Studies, Customer Success Stories, & Customer References from 129 businesses that use Segment.

Watch Segment Customer Videos to learn why 13 businesses chose Segment.