Segment

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Read 179 Segment reviews and testimonials from customers, explore 129 case studies and customer success stories, and watch 13 customer videos to see why companies chose Segment as their Customer Data Platforms

Segment provides the customer data infrastructure that businesses use to put their customers first. With Segment, companies can collect, unify, and connect their first-party data to over 200 marketing, analytics, and data warehousing tools. Today, thousands of companies across 71 countries use Segment, from fast-growing businesses such as Atlassian, Bonobos, and Instacart to some of the world’s largest organizations like Levi’s, Intuit, and Time. Segment enables these companies to achieve a common understanding of their users and make customer-centric decisions.

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  • 179 Testimonials View
  • 129 Case Studies View
  • 13 Customer Videos View
Customer Rating Review Score based on 4730 reference ratings
4.8/5.0 (4730)
  • Winter 2026 Market Leader Customer Data Platforms

More from Segment

Featured Testimonials

  • "Fragmented data and manual processes were slowing down our marketing operations, making it difficult to scale efficiently or execute at pace. We’ve since initiated a structured audit, defined next steps, …

  • "We're now sending all of this data from a unified data set within the warehouse directly to Segment. Once we have that data collected and stitched together, orchestrating it from …

  • "We tested everything. No matter what experiments we launch to unify the iOS and Android app experiences, they always perform worse."

Featured Case Studies

  • How edX modernizes its tech stack with Twilio Segment to easily and …

  • How FOX generated 376% more mobile app visitors with personalized content

  • How AppDynamics used Twilio Segment to achieve 100% product usage telemetry

Featured Customer Videos

Additional Segment Information & Resources

Read Segment Reviews, Testimonials & Customer References from 179 real Segment customers.

Browse Segment Case Studies, Customer Success Stories, & Customer References from 129 businesses that use Segment.

Watch Segment Customer Videos to learn why 13 businesses chose Segment.