Segment

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Read 179 Segment reviews and testimonials from customers, explore 129 case studies and customer success stories, and watch 13 customer videos to see why companies chose Segment as their Customer Data Platforms

Segment provides the customer data infrastructure that businesses use to put their customers first. With Segment, companies can collect, unify, and connect their first-party data to over 200 marketing, analytics, and data warehousing tools. Today, thousands of companies across 71 countries use Segment, from fast-growing businesses such as Atlassian, Bonobos, and Instacart to some of the world’s largest organizations like Levi’s, Intuit, and Time. Segment enables these companies to achieve a common understanding of their users and make customer-centric decisions.

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  • 179 Testimonials View
  • 129 Case Studies View
  • 13 Customer Videos View
Customer Rating Review Score based on 4686 reference ratings
4.8/5.0 (4686)
  • Winter 2026 Market Leader Customer Data Platforms

More from Segment

Featured Testimonials

  • "I have no idea what the next challenge our business is going to face, but with an integrated data pipeline and a single view of our customers, we’re as well …

  • “Thanks to insights we uncovered with Segment data, we were able to significantly increase the number of developers who registered their apps on the Smartcar platform.”

  • “We now have a better understanding of our target market ‘outdoor enthusiasts' which enables us to sell more camping products and become the one-stop-shop for our customers’ RV needs.”

Featured Case Studies

  • Upsolve - Customer Case Study

  • ScoutMyTrip uses Visual Tagger to instantly gather data for critical product decisions

  • How Dialpad uses Twilio Segment to create personalized solutions and solve self-service …

Featured Customer Videos

  • How Segment helped Green Flag accelerate digital transformation
  • New Relic - Customer Success Story (Niels Fogt - Director of Lifecycle Marketing)
  • XO Group - Customer Success Story (Jon Hawkins - Director of Analytics and SEO)

Additional Segment Information & Resources

Read Segment Reviews, Testimonials & Customer References from 179 real Segment customers.

Browse Segment Case Studies, Customer Success Stories, & Customer References from 129 businesses that use Segment.

Watch Segment Customer Videos to learn why 13 businesses chose Segment.