Segment

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Read 179 Segment reviews and testimonials from customers, explore 129 case studies and customer success stories, and watch 13 customer videos to see why companies chose Segment as their Customer Data Platforms

Segment provides the customer data infrastructure that businesses use to put their customers first. With Segment, companies can collect, unify, and connect their first-party data to over 200 marketing, analytics, and data warehousing tools. Today, thousands of companies across 71 countries use Segment, from fast-growing businesses such as Atlassian, Bonobos, and Instacart to some of the world’s largest organizations like Levi’s, Intuit, and Time. Segment enables these companies to achieve a common understanding of their users and make customer-centric decisions.

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  • 179 Testimonials View
  • 129 Case Studies View
  • 13 Customer Videos View
Customer Rating Review Score based on 4839 reference ratings
4.8/5.0 (4839)
  • Winter 2026 Market Leader Customer Data Platforms

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Featured Testimonials

  • "Almost 100 people, including product managers, engineers, and people working in business intelligence, design, nance and marketing are making decisions with data collected by Segment."

  • "We are very happy with how easy it is to work between all of our verticals and sites, with the help of Segment. Our teams are now working in the …

  • "The developer experience with Segment was super easy. Docs were robust enough for us to follow and build an integration within a day."

Featured Case Studies

  • How Slice encourages customers to reorder from their favorite pizza shops

  • Asana unifies customer data and teams using Twilio Segment

  • How Hotjar used Segment to build a culture of clean data

Featured Customer Videos

Additional Segment Information & Resources

Read Segment Reviews, Testimonials & Customer References from 179 real Segment customers.

Browse Segment Case Studies, Customer Success Stories, & Customer References from 129 businesses that use Segment.

Watch Segment Customer Videos to learn why 13 businesses chose Segment.