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Creovai

Read 26 Creovai reviews and testimonials from customers, explore 25 case studies and customer success stories, and watch customer videos to see why companies chose Creovai as their Customer Support Software

Creovai is now part of Capacity, which reduces call volumes, improves customer experiences, and boosts revenue with AI-powered voice automation. Creovai enhances Capacity's suite of omnichannel support tools with real-time agent guidance and post-conversation analytics.

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  • 26 Testimonials View
  • 25 Case Studies View
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Customer Rating Review Score based on 1585 reference ratings
4.8/5.0 (1585)

26Testimonials

  • "Creovai gives us the ability to get more insights, not just about how sales agents are doing, but what our customers are calling about."

    Juan Trevino Sales Quality Manager

  • “When we started analyzing calls with Creovai, it was as if shackles had been removed from our entire team. Armed with quantitative data, we could take sustainable steps to improve …

    Major U.S. Utility Company Manager of Customer Service Operations Support

  • “We were going to have to hire two more QA agents. We didn’t have to hire anyone. The application has paid for itself three times over.”

    Martin Lampman Director of Customer Support Operations
25 more testimonials currently locked

25 Case Studies

  • Homeworker Outsourcing Contact Centre - Customer Case Study

  • Global Health Services Company - Customer Case Study

  • Creovai helps STARS handle crisis response services

24 more case studies currently locked

Additional Creovai Information & Resources

Read Creovai Reviews, Testimonials & Customer References from 26 real Creovai customers.

Browse Creovai Case Studies, Customer Success Stories, & Customer References from 25 businesses that use Creovai.

FeaturedCustomers has 2,116,827+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.