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Creovai

Read 26 Creovai reviews and testimonials from customers, explore 25 case studies and customer success stories, and watch customer videos to see why companies chose Creovai as their Call Center Management

Creovai is now part of Capacity, which reduces call volumes, improves customer experiences, and boosts revenue with AI-powered voice automation. Creovai enhances Capacity's suite of omnichannel support tools with real-time agent guidance and post-conversation analytics.

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Customer Rating Review Score based on 1377 reference ratings
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26Testimonials

  • “When we started analyzing calls with Creovai, it was as if shackles had been removed from our entire team. Armed with quantitative data, we could take sustainable steps to improve …

    Major U.S. Utility Company Manager of Customer Service Operations Support

  • "Agent Assist is so important to us because it allows us to resolve customer problems quickly while accurately capturing information about the interaction. We’ve found giving our agents this real-time …

    Neal Topf President

  • “It makes our analysis more efficient and allows us to focus on improving the most important areas of our customer experience.”

    Joyce Gimeno CX Analyst
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25 Case Studies

  • Thrasio automates QA and enhances customer satisfaction with Creovai

    Gershwin Exeter Vice President of Global Services

  • Spark Energy manages compliance risk and streamlines the sales experience with Creovai

    Juan Trevino Sales Quality Manager

  • KidZania - Customer Case Study

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Additional Creovai Information & Resources

Read Creovai Reviews, Testimonials & Customer References from 26 real Creovai customers.

Browse Creovai Case Studies, Customer Success Stories, & Customer References from 25 businesses that use Creovai.

FeaturedCustomers has 1,910,271+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.