Capacity

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Read 32 Capacity reviews and testimonials from customers, explore 28 case studies and customer success stories, and watch 6 customer videos to see why companies chose Capacity as their undefined

Capacity is the world’s first Work Automation Platform, powered by artificial intelligence, that automates support for your customers and employees.

The Capacity AI continuously learns from organizational knowledge and the interactions within your business to automate your helpdesk, processes, and decisions in real time.

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Customer Rating Review Scorebased on 1987 reference ratings
4.8/5.0 (1987)
  • Top Rated Software 2024 2024
    2024Top Rated Software Award

32Testimonials

  • “It can be kind of scary to decide on a vendor, and our experience with Capacity is that they have absolutely been worth every penny.”

    Michael DijakDirector of Allied Recruiting
31 more testimonialscurrently locked

28 Case Studies

  • YMCA of Greater Dayton serves members faster by deflecting 5900+ inquiries per month

    Melissa HollandSenior Membership Director
27 more case studiescurrently locked

6 Customer Videos

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Additional Capacity Information & Resources

Read Capacity Reviews, Testimonials & Customer References from 32 real Capacity customers.

Browse Capacity Case Studies, Customer Success Stories, & Customer References from 28 businesses that use Capacity.

Watch Capacity Customer Videos to learn why 6 businesses chose Capacity.

Explore answers to frequently asked questions about Capacity.

FeaturedCustomers has 1,893,241+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.