Capacity

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Read 32 Capacity reviews and testimonials from customers, explore 28 case studies and customer success stories, and watch 6 customer videos to see why companies chose Capacity as their

Capacity is the world’s first Work Automation Platform, powered by artificial intelligence, that automates support for your customers and employees.

The Capacity AI continuously learns from organizational knowledge and the interactions within your business to automate your helpdesk, processes, and decisions in real time.

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  • 32 Testimonials View
  • 28 Case Studies View
  • 6 Customer Videos View
Customer Rating Review Score based on 2019 reference ratings
4.8/5.0 (2019)
  • 2024 Top Rated Software Award

32Testimonials

  • "When you’re a consumer, you’re not going to have a lot of choices. If you know how to build something, you have something to offer."

    Sherea Dunlap Executive Director

  • “Work with Capacity, or at a minimum, consult Capacity on knowledge base inefficiencies for your clients and internal teams. Capacity’s team does an amazing job in seeking to understand your …

    Tom Galucci SVP of Business Development

  • “Seeing the power of automation and the benefits of real-time insights, PacSun’s team has formed a close partnership with the Capacity Customer Success team to develop quarterly plans on undertaking …

    Shirley Gao Chief Information Officer
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28 Case Studies

  • PepsiCo Saves 5000 Hours per Year with Answer Engine®

  • Total Access Urgent Care Keeps a Pulse on the Community

    Sarah Minkler Senior Operations Analyst

  • Next Move, Inc. saves 200 hours per week with AI recruitment tools

    Michael Dijak Director of Allied Recruiting
27 more case studies currently locked

6 Customer Videos

5 more videos currently locked

Additional Capacity Information & Resources

Read Capacity Reviews, Testimonials & Customer References from 32 real Capacity customers.

Browse Capacity Case Studies, Customer Success Stories, & Customer References from 28 businesses that use Capacity.

Watch Capacity Customer Videos to learn why 6 businesses chose Capacity.

Explore answers to frequently asked questions about Capacity.

FeaturedCustomers has 1,899,738+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.