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Read 57 Capacity reviews and testimonials from customers, explore 65 case studies and customer success stories, and watch 10 customer videos to see why companies chose Capacity as their Help Desk Software

Capacity is the world’s first Work Automation Platform, powered by artificial intelligence, that automates support for your customers and employees.

The Capacity AI continuously learns from organizational knowledge and the interactions within your business to automate your helpdesk, processes, and decisions in real time.

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  • 57 Testimonials View
  • 65 Case Studies View
  • 10 Customer Videos View
Customer Rating Review Score based on 4185 reference ratings
4.8/5.0 (4185)

57Testimonials

  • “Simplicity is the hallmark of a LumenVox customer engagement. From fitting technology into an existing environment to extremely flexible pricing and consumption models, LumenVox is an easy company to work …

    Nancy Jamison Industry Director

  • "Prepare.ai is unique in that it draws people from a diverse array of backgrounds and interests. We had high school kids in the room as well as people who have …

    Cindy Teasdale Executive Director

  • “CX-focused organizations understand there is only one chance to make a first impression. INI’s Interactive Speech Attendant, powered by LumenVox, enables companies to realize the best caller experience with a …

    Danette Craig President
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65 Case Studies

  • Valvoline cuts AHT by 20 seconds with Capacity

  • Agents were wasting time on misclassified voicemail, so Smartz Solutions made the …

    James Guthrie Group MD

  • Maryville University Introduces Innovation to Higher Education

    Mark Lombardi President
64 more case studies currently locked

10 Customer Videos

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Additional Capacity Information & Resources

Read Capacity Reviews, Testimonials & Customer References from 57 real Capacity customers.

Browse Capacity Case Studies, Customer Success Stories, & Customer References from 65 businesses that use Capacity.

Watch Capacity Customer Videos to learn why 10 businesses chose Capacity.

FeaturedCustomers has 2,014,699+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.