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Read 57 Capacity reviews and testimonials from customers, explore 54 case studies and customer success stories, and watch 10 customer videos to see why companies chose Capacity as their AI Voice Agents

Capacity is the world’s first Work Automation Platform, powered by artificial intelligence, that automates support for your customers and employees.

The Capacity AI continuously learns from organizational knowledge and the interactions within your business to automate your helpdesk, processes, and decisions in real time.

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  • 57 Testimonials View
  • 54 Case Studies View
  • 10 Customer Videos View
Customer Rating Review Score based on 4121 reference ratings
4.8/5.0 (4121)

57Testimonials

  • "What comes from the people is tenacity and knowledge. From bringing in the loans to getting it over the finish line, it’s a team sport."

    Ron Mueller SVP of Sales and Marketing

  • “Simplicity is the hallmark of a LumenVox customer engagement. From fitting technology into an existing environment to extremely flexible pricing and consumption models, LumenVox is an easy company to work …

    Nancy Jamison Industry Director

  • "SmartAction has helped us solve the problems we were tasked with: improve efficiency and enhance the customer experience."

    Cristy Mestre Quintero Director of Operations
56 more testimonials currently locked

54 Case Studies

  • Fidelity Communications - Customer Case Study

    John Walburn Vice President Of Customer Care

  • LeaderOne Financial - Customer Case Study

    Jeremy Grafke L.O.I.S. CoPilot

  • AAA Deflects 30M Calls Using Virtual Agents

53 more case studies currently locked

10 Customer Videos

  • PRMG - Customer Success Story (Kevin Peranio - Chief Lending Officer and Partner)
    Play Video
    Kevin Peranio Chief Lending Officer and Partner
  • AAA - Customer Success Story (Joe McLaughlin - Vice President Of Operations & Technology)
    Play Video
    Joe McLaughli Vice President Of Operations & Technology
  • Telarus LLC - Customer Success Story (Ray Hicken - Vice President of Sales)
    Play Video
    Ray Hicken Vice President of Sales
9 more videos currently locked

Additional Capacity Information & Resources

Read Capacity Reviews, Testimonials & Customer References from 57 real Capacity customers.

Browse Capacity Case Studies, Customer Success Stories, & Customer References from 54 businesses that use Capacity.

Watch Capacity Customer Videos to learn why 10 businesses chose Capacity.

FeaturedCustomers has 1,924,618+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.