Capacity

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Read 32 Capacity reviews and testimonials from customers, explore 28 case studies and customer success stories, and watch 6 customer videos to see why companies chose Capacity as their undefined

Capacity is the world’s first Work Automation Platform, powered by artificial intelligence, that automates support for your customers and employees.

The Capacity AI continuously learns from organizational knowledge and the interactions within your business to automate your helpdesk, processes, and decisions in real time.

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Customer Rating Review Scorebased on 1846 reference ratings
4.8/5.0 (1846)
  • Top Rated Software 2024 2024
    2024Top Rated Software Award

32Testimonials

  • “I’m like a quarterback, and the department heads are my receivers for answering customer and employee questions. You can think of L.O.I.S. like Siri or Alexa. I help build her out and teach her new things.”

    Jeremy GrafkeL.O.I.S. CoPilot
31 more testimonialscurrently locked

28 Case Studies

  • AAA Deflects 30M Calls Using Virtual Agents

27 more case studiescurrently locked

6 Customer Videos

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Additional Capacity Information & Resources

Read Capacity Reviews, Testimonials & Customer References from 32 real Capacity customers.

Browse Capacity Case Studies, Customer Success Stories, & Customer References from 28 businesses that use Capacity.

Watch Capacity Customer Videos to learn why 6 businesses chose Capacity.

Explore answers to frequently asked questions about Capacity.

FeaturedCustomers has 1,839,438+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.