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Read 57 Capacity reviews and testimonials from customers, explore 54 case studies and customer success stories, and watch 10 customer videos to see why companies chose Capacity as their AI Voice Agents

Capacity is the world’s first Work Automation Platform, powered by artificial intelligence, that automates support for your customers and employees.

The Capacity AI continuously learns from organizational knowledge and the interactions within your business to automate your helpdesk, processes, and decisions in real time.

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  • 57 Testimonials View
  • 54 Case Studies View
  • 10 Customer Videos View
Customer Rating Review Score based on 4165 reference ratings
4.8/5.0 (4165)

57Testimonials

  • “As soon as I saw what Capacity was doing, I immediately told a friend: I need to meet David and really understand what they’re doing because this could have a …

    Iqbal Brainch VP of Marketing

  • “SmartAction has given us the flexibility to provide multiple communication options for our customers.”

    Penske Director of Rental Contact Centers

  • “Our strategic partnership with LumenVox will help drive a packaged solution for our ultimate customers, health systems and providers, which will drive patient engagement and improve their overall experience.”

    Rajit Kumar Chief Executive Officer
56 more testimonials currently locked

54 Case Studies

  • EXL Empowers Orgs to Compete in the 21st Century

  • Agents were wasting time on misclassified voicemail, so Smartz Solutions made the …

    James Guthrie Group MD

  • Maryville University Introduces Innovation to Higher Education

    Mark Lombardi President
53 more case studies currently locked

10 Customer Videos

  • AAA - Customer Success Story (Joe McLaughlin - Vice President Of Operations & Technology)
    Play Video
    Joe McLaughli Vice President Of Operations & Technology
  • Nationwide Mortgage Bankers - Customer Success Story (Jodi Hall - President)
    Play Video
    Jodi Hall President
  • Assurance Financial - Customer Success Story (Katherine Campbell - Chief Digital Officer)
    Play Video
    Katherine Campbell Chief Digital Officer
9 more videos currently locked

Additional Capacity Information & Resources

Read Capacity Reviews, Testimonials & Customer References from 57 real Capacity customers.

Browse Capacity Case Studies, Customer Success Stories, & Customer References from 54 businesses that use Capacity.

Watch Capacity Customer Videos to learn why 10 businesses chose Capacity.

FeaturedCustomers has 1,972,420+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.