Cognigy

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Read 13 Cognigy reviews and testimonials from customers, explore 9 case studies and customer success stories, and watch 3 customer videos to see why companies chose Cognigy as their

Cognigy is recognized as a Leader in the 2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms, as well as the IDC MarketScape for worldwide General-Purpose Conversational AI Platforms 2021. They are trusted by over 500 brands worldwide and together with their loyal customers and partners, they are Leading the Automation of Conversations to Make Life Easier for Everyone! Cognigy is the leading Enterprise Conversational AI Platform for customer & employee support process automation. Their platform Cognigy.AI has a powerful low-code UI that enables anyone to create human-like Virtual Agents, faster and easier than ever.

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  • 13 Testimonials View
  • 9 Case Studies View
  • 3 Customer Videos View
Customer Rating Review Score based on 1158 reference ratings
4.8/5.0 (1158)
  • 2024 Top Rated Software Award

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Featured Testimonials

  • "Cognigy.AI does what it promises: non-IT people can develop a functioning chatbot in minutes. The language understanding and the training ability of the AI ​​are excellent."

    Sarah Haider Digital Manager Chabot & Social Intranet

  • "With Cognigy.AI, we’ve chosen a platform that delivers just that: A tool that is flexible enough to cover a lot of different use cases but at the same time provides …

    Christian Hohmann Head of New Technologies

  • "We believe Cognigy.AI to be the most comprehensive, user-friendly Conversational AI platform on the market today, which empowers our business users and developers to build advanced, multi-lingual Virtual Agents at …

    Nick Allgaier Product Manager
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Featured Case Studies

  • E.ON - Customer Case Study

  • Janio Asia deploys a customer-facing Conversational AI in three weeks

  • “I want to talk to a bot” – or how CRMG disrupted …

    DAVID MORGAN Chief Executive Officer and Chief Information Officer
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Featured Customer Videos

  • Salzburg AG - Customer Sucess Story (Sarah Haider - Digital Manager Chabot & Social Intranet)
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    Sarah Haider Digital Manager Chabot & Social Intranet
  • Henkel helps households achieve cleaner living with Conversational AI
    Play Video
    Christian Hohmann Head of New Technologies
  • Lufthansa Group's Journey with Conversational AI
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    Nick Allgaier Product Manager
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Additional Cognigy Information & Resources

Read Cognigy Reviews, Testimonials & Customer References from 13 real Cognigy customers.

Browse Cognigy Case Studies, Customer Success Stories, & Customer References from 9 businesses that use Cognigy.

Watch Cognigy Customer Videos to learn why 3 businesses chose Cognigy.

FeaturedCustomers has 1,903,206+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.