Cognigy

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Read 13 Cognigy reviews and testimonials from customers, explore 9 case studies and customer success stories, and watch 3 customer videos to see why companies chose Cognigy as their Conversational AI

Cognigy is recognized as a Leader in the 2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms, as well as the IDC MarketScape for worldwide General-Purpose Conversational AI Platforms 2021. They are trusted by over 500 brands worldwide and together with their loyal customers and partners, they are Leading the Automation of Conversations to Make Life Easier for Everyone! Cognigy is the leading Enterprise Conversational AI Platform for customer & employee support process automation. Their platform Cognigy.AI has a powerful low-code UI that enables anyone to create human-like Virtual Agents, faster and easier than ever.

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  • 13 Testimonials View
  • 9 Case Studies View
  • 3 Customer Videos View
Customer Rating Review Score based on 1232 reference ratings
4.8/5.0 (1232)

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Featured Testimonials

  • "Cognigy.AI is the best customer service automation platform on the market. We have investigated the competition carefully and were convinced by the Cognigy.AI solution as the AI structure is pre-made …

    DAVID MORGAN Chief Executive Officer and Chief Information Officer

  • "By putting the Cognigy chat bot up front we can quickly get the user to the right resource. In a recent analysis of user activity, we found that for every …

    Mike Pilman Sr Manager, Global Technical Support Operations

  • "Cognigy.AI gives us the flexibility to go easily from a rough idea to an actual product. I also really like the platform's modular design, all kinds of modules can easily …

    Stefania Catalina Baincescu Technical Lead
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Featured Case Studies

  • Virtual agent probes vast technical knowledge base

    Mike Pilman Sr Manager, Global Technical Support Operations

  • Going beyond the call center to serve customers wherever they are

    Sarah Haider Digital Manager Chabot & Social Intranet

  • E.ON - Customer Case Study

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Featured Customer Videos

  • Henkel helps households achieve cleaner living with Conversational AI
    Play Video
    Christian Hohmann Head of New Technologies
  • Salzburg AG - Customer Sucess Story (Sarah Haider - Digital Manager Chabot & Social Intranet)
    Play Video
    Sarah Haider Digital Manager Chabot & Social Intranet
  • Lufthansa Group's Journey with Conversational AI
    Play Video
    Nick Allgaier Product Manager
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Additional Cognigy Information & Resources

Read Cognigy Reviews, Testimonials & Customer References from 13 real Cognigy customers.

Browse Cognigy Case Studies, Customer Success Stories, & Customer References from 9 businesses that use Cognigy.

Watch Cognigy Customer Videos to learn why 3 businesses chose Cognigy.

FeaturedCustomers has 1,911,838+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.