Cognigy

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Read 13 Cognigy reviews and testimonials from customers, explore 9 case studies and customer success stories, and watch 3 customer videos to see why companies chose Cognigy as their undefined

Cognigy is recognized as a Leader in the 2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms, as well as the IDC MarketScape for worldwide General-Purpose Conversational AI Platforms 2021. They are trusted by over 500 brands worldwide and together with their loyal customers and partners, they are Leading the Automation of Conversations to Make Life Easier for Everyone! Cognigy is the leading Enterprise Conversational AI Platform for customer & employee support process automation. Their platform Cognigy.AI has a powerful low-code UI that enables anyone to create human-like Virtual Agents, faster and easier than ever.

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Customer Rating Review Scorebased on 916 reference ratings
4.8/5.0 (916)
  • Top Rated Software 2024 2024
    2024Top Rated Software Award

Featured Testimonials

  • "Cognigy.AI does what it promises: non-IT people can develop a functioning chatbot in minutes. The language understanding and the training ability of the AI ​​are excellent."

  • "We believe Cognigy.AI to be the most comprehensive, user-friendly Conversational AI platform on the market today, which empowers our business users and developers to build advanced, multi-lingual Virtual Agents at scale."

  • "Using Cognigy as our conversational AI platform within Mobily has helped us to build one unified conversational AI that is linked directly to eight channels. This has minimized the development efforts, improves the time to market, and helps us to gain higher customer satisfaction rates overall."

Featured Case Studies

  • 99.5% faster response times at Mobily’s contact centers

  • Henkel - Customer Case Study

  • “I want to talk to a bot” – or how CRMG disrupted its industry with Cognigy.AI

Featured Customer Videos

Additional Cognigy Information & Resources

Read Cognigy Reviews, Testimonials & Customer References from 13 real Cognigy customers.

Browse Cognigy Case Studies, Customer Success Stories, & Customer References from 9 businesses that use Cognigy.

Watch Cognigy Customer Videos to learn why 3 businesses chose Cognigy.