Cognigy

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Read 13 Cognigy reviews and testimonials from customers, explore 9 case studies and customer success stories, and watch 3 customer videos to see why companies chose Cognigy as their undefined

Cognigy is recognized as a Leader in the 2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms, as well as the IDC MarketScape for worldwide General-Purpose Conversational AI Platforms 2021. They are trusted by over 500 brands worldwide and together with their loyal customers and partners, they are Leading the Automation of Conversations to Make Life Easier for Everyone! Cognigy is the leading Enterprise Conversational AI Platform for customer & employee support process automation. Their platform Cognigy.AI has a powerful low-code UI that enables anyone to create human-like Virtual Agents, faster and easier than ever.

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Customer Rating Review Scorebased on 987 reference ratings
4.8/5.0 (987)
  • Top Rated Software 2024 2024
    2024Top Rated Software Award

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Featured Testimonials

  • “Working with Cognigy has drastically reduced our time to market from the initial three months to 3 weeks. We were pleasantly surprised by the intuitiveness of their user interface and flow builder.”

    Ryan ChongEngineering Manager

  • "Using Cognigy as our conversational AI platform within Mobily has helped us to build one unified conversational AI that is linked directly to eight channels. This has minimized the development efforts, improves the time to market, and helps us to gain higher customer satisfaction rates overall."

    Mubarak AlharbiDigital Experience , General Manager

  • "Cognigy.AI is the best customer service automation platform on the market. We have investigated the competition carefully and were convinced by the Cognigy.AI solution as the AI structure is pre-made and easily integrated into our CRM. Since serving our customers with Cognigy.AI we have experienced massive successes and overperformed in every aspect."

    DAVID MORGANChief Executive Officer and Chief Information Officer
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Featured Case Studies

  • Going beyond the call center to serve customers wherever they are

    Sarah HaiderDigital Manager Chabot & Social Intranet

  • Janio Asia deploys a customer-facing Conversational AI in three weeks

  • “I want to talk to a bot” – or how CRMG disrupted its industry with Cognigy.AI

    DAVID MORGANChief Executive Officer and Chief Information Officer
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Featured Customer Videos

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    Nick AllgaierProduct Manager
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    Sarah HaiderDigital Manager Chabot & Social Intranet
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    Christian HohmannHead of New Technologies
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Additional Cognigy Information & Resources

Read Cognigy Reviews, Testimonials & Customer References from 13 real Cognigy customers.

Browse Cognigy Case Studies, Customer Success Stories, & Customer References from 9 businesses that use Cognigy.

Watch Cognigy Customer Videos to learn why 3 businesses chose Cognigy.

FeaturedCustomers has 1,838,524+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.