Cognigy

Premium
Read 13 Cognigy reviews and testimonials from customers, explore 9 case studies and customer success stories, and watch 3 customer videos to see why companies chose Cognigy as their undefined

Cognigy is recognized as a Leader in the 2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms, as well as the IDC MarketScape for worldwide General-Purpose Conversational AI Platforms 2021. They are trusted by over 500 brands worldwide and together with their loyal customers and partners, they are Leading the Automation of Conversations to Make Life Easier for Everyone! Cognigy is the leading Enterprise Conversational AI Platform for customer & employee support process automation. Their platform Cognigy.AI has a powerful low-code UI that enables anyone to create human-like Virtual Agents, faster and easier than ever.

Show more
Customer Rating Review Scorebased on 1045 reference ratings
4.8/5.0 (1045)
  • Top Rated Software 2024 2024
    2024Top Rated Software Award

Featured Testimonials

  • "We believe Cognigy.AI to be the most comprehensive, user-friendly Conversational AI platform on the market today, which empowers our business users and developers to build advanced, multi-lingual Virtual Agents at scale."

  • “Cognigy.AI is a powerful low-code conversational AI platform with an industry-leading flow builder and high modularity to fit enterprise needs. This allows us to get our business units involved and collaboratively design customer and future-orientated AI solutions.”

  • "We need an enterprise solution that enables data protection, data security, identity management, etc., according to the strictest guidelines. And at the same a platform that is highly integrative and easy to use. Above all, with Cognigy.AI we have great options for structuring conversations – to gain the best possible user experience. Cognigy.AI fulfills all these expectations with a very high degree of maturity, which is unique in this young market.”

Featured Case Studies

  • Virtual agent probes vast technical knowledge base

  • 99.5% faster response times at Mobily’s contact centers

  • E.ON - Customer Case Study

Featured Customer Videos

Additional Cognigy Information & Resources

Read Cognigy Reviews, Testimonials & Customer References from 13 real Cognigy customers.

Browse Cognigy Case Studies, Customer Success Stories, & Customer References from 9 businesses that use Cognigy.

Watch Cognigy Customer Videos to learn why 3 businesses chose Cognigy.