Cognigy

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Read 13 Cognigy reviews and testimonials from customers, explore 9 case studies and customer success stories, and watch 3 customer videos to see why companies chose Cognigy as their Conversational AI

Cognigy is recognized as a Leader in the 2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms, as well as the IDC MarketScape for worldwide General-Purpose Conversational AI Platforms 2021. They are trusted by over 500 brands worldwide and together with their loyal customers and partners, they are Leading the Automation of Conversations to Make Life Easier for Everyone! Cognigy is the leading Enterprise Conversational AI Platform for customer & employee support process automation. Their platform Cognigy.AI has a powerful low-code UI that enables anyone to create human-like Virtual Agents, faster and easier than ever.

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Customer Rating Review Score based on 1183 reference ratings
4.8/5.0 (1183)

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Featured Testimonials

  • "Using Cognigy as our conversational AI platform within Mobily has helped us to build one unified conversational AI that is linked directly to eight channels. This has minimized the development …

    Mubarak Alharbi Digital Experience , General Manager

  • “Cognigy.AI thrilled us as a conversational AI platform that automates customer dialogs by phone, text, mobile, etc. We consciously chose Cognigy.AI as a mature platform with enterprise capabilities such as …

    Catarina Steinert Director Of Customer Service

  • "Cognigy.AI does what it promises: non-IT people can develop a functioning chatbot in minutes. The language understanding and the training ability of the AI ​​are excellent."

    Sarah Haider Digital Manager Chabot & Social Intranet
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Featured Case Studies

  • Henkel - Customer Case Study

    Christian Hohmann Head of New Technologies

  • Lufthansa manages customers during the biggest crisis in aviation history with future-facing …

    Nick Allgaier Product Manager

  • Virtual Agents reduce time to market for new drug

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Featured Customer Videos

  • Henkel helps households achieve cleaner living with Conversational AI
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    Christian Hohmann Head of New Technologies
  • Lufthansa Group's Journey with Conversational AI
    Play Video
    Nick Allgaier Product Manager
  • Salzburg AG - Customer Sucess Story (Sarah Haider - Digital Manager Chabot & Social Intranet)
    Play Video
    Sarah Haider Digital Manager Chabot & Social Intranet
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Additional Cognigy Information & Resources

Read Cognigy Reviews, Testimonials & Customer References from 13 real Cognigy customers.

Browse Cognigy Case Studies, Customer Success Stories, & Customer References from 9 businesses that use Cognigy.

Watch Cognigy Customer Videos to learn why 3 businesses chose Cognigy.

FeaturedCustomers has 1,908,599+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.