Cognigy

Premium
Read 13 Cognigy reviews and testimonials from customers, explore 36 case studies and customer success stories, and watch 3 customer videos to see why companies chose Cognigy as their Customer Service Software

Cognigy is recognized as a Leader in the 2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms, as well as the IDC MarketScape for worldwide General-Purpose Conversational AI Platforms 2021. They are trusted by over 500 brands worldwide and together with their loyal customers and partners, they are Leading the Automation of Conversations to Make Life Easier for Everyone! Cognigy is the leading Enterprise Conversational AI Platform for customer & employee support process automation. Their platform Cognigy.AI has a powerful low-code UI that enables anyone to create human-like Virtual Agents, faster and easier than ever.

Show more
Categories:
Show more
  • 13 Testimonials View
  • 36 Case Studies View
  • 3 Customer Videos View
Customer Rating Review Score based on 1340 reference ratings
4.8/5.0 (1340)

More from Cognigy

Featured Testimonials

  • "By putting the Cognigy chat bot up front we can quickly get the user to the right resource. In a recent analysis of user activity, we found that for every …

    Mike Pilman Sr Manager, Global Technical Support Operations

  • “Working with Cognigy has drastically reduced our time to market from the initial three months to 3 weeks. We were pleasantly surprised by the intuitiveness of their user interface and …

    Ryan Chong Engineering Manager

  • "With Cognigy.AI, we’ve chosen a platform that delivers just that: A tool that is flexible enough to cover a lot of different use cases but at the same time provides …

    Christian Hohmann Head of New Technologies
Load additional Testimonials

Featured Case Studies

  • Frontier Airlines boosts NPS and handles 800K monthly conversations with Cognigy

  • Henkel - Customer Case Study

    Christian Hohmann Head of New Technologies

  • DATEV achieves 99.9% phone authentication accuracy with Cognigy

Load additional Case Studies

Featured Customer Videos

  • Henkel helps households achieve cleaner living with Conversational AI
    Play Video
    Christian Hohmann Head of New Technologies
  • Lufthansa Group's Journey with Conversational AI
    Play Video
    Nick Allgaier Product Manager
  • Salzburg AG - Customer Sucess Story (Sarah Haider - Digital Manager Chabot & Social Intranet)
    Play Video
    Sarah Haider Digital Manager Chabot & Social Intranet
Load additional Videos

Additional Cognigy Information & Resources

Read Cognigy Reviews, Testimonials & Customer References from 13 real Cognigy customers.

Browse Cognigy Case Studies, Customer Success Stories, & Customer References from 36 businesses that use Cognigy.

Watch Cognigy Customer Videos to learn why 3 businesses chose Cognigy.

FeaturedCustomers has 2,123,473+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.