Cognigy

Premium
Read 13 Cognigy reviews and testimonials from customers, explore 36 case studies and customer success stories, and watch 3 customer videos to see why companies chose Cognigy as their Customer Service Software

Cognigy is recognized as a Leader in the 2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms, as well as the IDC MarketScape for worldwide General-Purpose Conversational AI Platforms 2021. They are trusted by over 500 brands worldwide and together with their loyal customers and partners, they are Leading the Automation of Conversations to Make Life Easier for Everyone! Cognigy is the leading Enterprise Conversational AI Platform for customer & employee support process automation. Their platform Cognigy.AI has a powerful low-code UI that enables anyone to create human-like Virtual Agents, faster and easier than ever.

Show more
Categories:
Show more
  • 13 Testimonials View
  • 36 Case Studies View
  • 3 Customer Videos View
Customer Rating Review Score based on 1360 reference ratings
4.8/5.0 (1360)

More from Cognigy

Featured Testimonials

  • "Cognigy.AI is the best customer service automation platform on the market. We have investigated the competition carefully and were convinced by the Cognigy.AI solution as the AI structure is pre-made …

    DAVID MORGAN Chief Executive Officer and Chief Information Officer

  • “Cognigy.AI thrilled us as a conversational AI platform that automates customer dialogs by phone, text, mobile, etc. We consciously chose Cognigy.AI as a mature platform with enterprise capabilities such as …

    Catarina Steinert Director Of Customer Service

  • “Cognigy.AI is a powerful low-code conversational AI platform with an industry-leading flow builder and high modularity to fit enterprise needs. This allows us to get our business units involved and …

    Nikolai Berenbrock Head of Conversational Experience
Load additional Testimonials

Featured Case Studies

  • Lufthansa manages customers during the biggest crisis in aviation history with future-facing …

    Nick Allgaier Product Manager

  • Lidl Stiftung reduces store travel with Cognigy-powered LIVA

  • Virtual agent probes vast technical knowledge base

    Mike Pilman Sr Manager, Global Technical Support Operations
Load additional Case Studies

Featured Customer Videos

  • Lufthansa Group's Journey with Conversational AI
    Play Video
    Nick Allgaier Product Manager
  • Henkel helps households achieve cleaner living with Conversational AI
    Play Video
    Christian Hohmann Head of New Technologies
  • Salzburg AG - Customer Sucess Story (Sarah Haider - Digital Manager Chabot & Social Intranet)
    Play Video
    Sarah Haider Digital Manager Chabot & Social Intranet
Load additional Videos

Additional Cognigy Information & Resources

Read Cognigy Reviews, Testimonials & Customer References from 13 real Cognigy customers.

Browse Cognigy Case Studies, Customer Success Stories, & Customer References from 36 businesses that use Cognigy.

Watch Cognigy Customer Videos to learn why 3 businesses chose Cognigy.

FeaturedCustomers has 2,138,223+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.