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9 Cognigy Case Studies

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  • “I want to talk to a bot” – or how CRMG disrupted its industry with Cognigy.AI

    DAVID MORGANChief Executive Officer and Chief Information Officer

  • E.ON - Customer Case Study

  • Janio Asia deploys a customer-facing Conversational AI in three weeks

  • Virtual Agents reduce time to market for new drug

  • Virtual agent probes vast technical knowledge base

    Mike PilmanSr Manager, Global Technical Support Operations

  • 99.5% faster response times at Mobily’s contact centers

    Mubarak AlharbiDigital Experience , General Manager

  • Henkel - Customer Case Study

    Christian HohmannHead of New Technologies

  • Lufthansa manages customers during the biggest crisis in aviation history with future-facing technology

    Nick AllgaierProduct Manager

  • Going beyond the call center to serve customers wherever they are

    Sarah HaiderDigital Manager Chabot & Social Intranet
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