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36 Cognigy Case Studies

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  • Skoda cuts multilingual call center costs by 25% with Cognigy

  • Aegea handles 1.1M WhatsApp conversations a month with Cognigy

  • Helen deploys 50+ AI agents in 12 months with Cognigy

  • VGM Group saves $1.5M and boosts patient service with Cognigy

  • NetApp turns scattered knowledge into 900K+ monthly self-serve views with Cognigy

  • Personify Health boosts containment to 40% with Cognigy

  • Duisburg-IT deploys 6 AI agents in year one with Cognigy

  • Banco do Brasil equips 12,000 relationship managers with Cognigy Copilot

  • Fabletics speeds customer resolution and scales voice and chat service with Cognigy

  • Bosch resolves 76% of sales chats on first contact with Cognigy

  • Robert Bosch LLC boosts support with Cognigy, cutting complaints 70%

  • Janio Asia deploys a customer-facing Conversational AI in three weeks

  • Bayer reaches 19,000 users in 2 months with Cognigy AI agent

  • Lidl Stiftung reduces store travel with Cognigy-powered LIVA

  • Direct Travel boosts self-service with Cognigy across Teams and Slack for 1,400 employees and $5.8B in travel sales

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