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36 Cognigy Case Studies

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  • Duisburg-IT deploys 6 AI agents in year one with Cognigy

  • BVG automates 80% of voice route planning with Cognigy

  • Skoda cuts multilingual call center costs by 25% with Cognigy

  • Janio Asia deploys a customer-facing Conversational AI in three weeks

  • Bayer reaches 19,000 users in 2 months with Cognigy AI agent

  • “I want to talk to a bot” – or how CRMG disrupted its industry with Cognigy.AI

    DAVID MORGAN Chief Executive Officer and Chief Information Officer

  • E.ON - Customer Case Study

  • E.ON achieves 85% meter reading completion with Cognigy on WhatsApp

  • Going beyond the call center to serve customers wherever they are

    Sarah Haider Digital Manager Chabot & Social Intranet

  • Toyota achieves 98% user satisfaction with Cognigy

  • DATEV achieves 99.9% phone authentication accuracy with Cognigy

  • Fabletics speeds customer resolution and scales voice and chat service with Cognigy

  • Frontier Airlines boosts NPS and handles 800K monthly conversations with Cognigy

  • Virtual Agents reduce time to market for new drug

  • Henkel - Customer Case Study

    Christian Hohmann Head of New Technologies
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