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36 Cognigy Case Studies

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  • Duisburg-IT deploys 6 AI agents in year one with Cognigy

  • BVG automates 80% of voice route planning with Cognigy

  • Skoda cuts multilingual call center costs by 25% with Cognigy

  • E.ON - Customer Case Study

  • E.ON achieves 85% meter reading completion with Cognigy on WhatsApp

  • Fabletics speeds customer resolution and scales voice and chat service with Cognigy

  • Going beyond the call center to serve customers wherever they are

    Sarah Haider Digital Manager Chabot & Social Intranet

  • Virtual Agents reduce time to market for new drug

  • Frontier Airlines boosts NPS and handles 800K monthly conversations with Cognigy

  • Lufthansa manages customers during the biggest crisis in aviation history with future-facing technology

    Nick Allgaier Product Manager

  • Banco do Brasil equips 12,000 relationship managers with Cognigy Copilot

  • Personify Health boosts containment to 40% with Cognigy

  • Bayer reaches 19,000 users in 2 months with Cognigy AI agent

  • Helen deploys 50+ AI agents in 12 months with Cognigy

  • Lidl Stiftung reduces store travel with Cognigy-powered LIVA

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