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36 Cognigy Case Studies

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  • Lippert cuts customer support costs by 80% with Cognigy

  • E.ON achieves 85% meter reading completion with Cognigy on WhatsApp

  • Openreach cuts missed appointments by 35% with Cognigy

  • E.ON - Customer Case Study

  • Aegea handles 1.1M WhatsApp conversations a month with Cognigy

  • Banco do Brasil equips 12,000 relationship managers with Cognigy Copilot

  • 99.5% faster response times at Mobily’s contact centers

    Mubarak Alharbi Digital Experience , General Manager

  • Going beyond the call center to serve customers wherever they are

    Sarah Haider Digital Manager Chabot & Social Intranet

  • Humm Group boosts customer satisfaction with Cognigy and achieves 50% resolution rate

  • Virtual agent probes vast technical knowledge base

    Mike Pilman Sr Manager, Global Technical Support Operations

  • Robert Bosch LLC boosts support with Cognigy, cutting complaints 70%

  • Personify Health boosts containment to 40% with Cognigy

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