Contact Center AI/Automation Software Companies

Find the best Contact Center AI/Automation Software companies for your business. Compare case studies, success stories, & testimonials from the top Contact Center AI/Automation Software vendors.

1-14 of 14 Contact Center AI/Automation Software companies
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  • Overall Reference Rating 4.7

    Dialpad

    Premium
    Contact Center AI/Automation Software

    Dialpad is communications for the modern workplace. Dialpad provides cloud-based voice, messaging, video, and meetings designed to let the most innovative companies connect everyone, be everywhere, and create anything. Dialpad …

  • Overall Reference Rating 4.8

    Cognigy

    Premium
    Contact Center AI/Automation Software

    Cognigy is recognized as a Leader in the 2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms, as well as the IDC MarketScape for worldwide General-Purpose Conversational AI Platforms 2021. …

  • Overall Reference Rating 4.7

    Five9

    Verified
    Contact Center AI/Automation Software

    Five9 is the leading provider of cloud contact center software. They are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep …

  • Overall Reference Rating 4.8

    Capacity

    Verified
    Contact Center AI/Automation Software

    Capacity is the world’s first Work Automation Platform, powered by artificial intelligence, that automates support for your customers and employees. The Capacity AI continuously learns from organizational knowledge and the …

  • Overall Reference Rating 4.8

    CallMiner

    Verified
    Contact Center AI/Automation Software

    CallMiner helps businesses and organizations improve contact center performance and gather key business intelligence by automating their ability to listen to every customer interaction. CallMiner’s market leading cloud-based speech analytics …

  • Overall Reference Rating 4.8

    Afiniti

    Verified
    Contact Center AI/Automation Software

    Afiniti is the world’s leading applied artificial intelligence and advanced analytics provider. Afiniti Enterprise Behavioral Pairing uses artificial intelligence to identify subtle and valuable patterns of human interaction in order …

  • Overall Reference Rating 4.7
    Contact Center AI/Automation Software

    Talkdesk is the world's leading cloud-based call center software solution. Talkdesk's easy-to-use, out-of-the-box call center software solution helps growing businesses improve customer satisfaction, while simultaneously reducing customer support costs. Using …

  • Overall Reference Rating 4.8
    Contact Center AI/Automation Software

    LiveVox is a leading provider of enterprise cloud contact center solutions, managing more than 12 billion interactions a year across a multichannel environment. With over 15 years of pure cloud …

  • Overall Reference Rating 4.8
    Contact Center AI/Automation Software

    Sobot is a global leader in contact center solutions, offering a versatile platform that includes chatbot functionality, live chat, voice support, ticketing systems, messaging, and the WhatsApp Business API. Their …

  • Overall Reference Rating 4.8
    Contact Center AI/Automation Software

    Enthu enables contact centers coach their agents for improved outcomes. Enthu transcribes and analyzes every single customer conversation and derives actionable intelligence for faster & better agent performance. Enthu results …

  • Overall Reference Rating 4.8
    Contact Center AI/Automation Software

    Omilia started as a contact center integrator, building solutions on top of 3rd party software. They quickly gained first hand experience of the shortcomings and difficulties of delivering an unstructured …

  • Overall Reference Rating 4.8
    Contact Center AI/Automation Software

    Phonely is leading the way in voice AI technology, setting the standard for intelligent, scalable customer communication. With plenty of room to grow, they’re redefining how businesses connect with their …

  • Overall Reference Rating 4.8
    Contact Center AI/Automation Software

    ASAPP artificial intelligence and machine learning products deliver automation and human augmentation, allowing individuals and organizations to realize their full potential. Today, the world's largest organizations rely on ASAPP to …

  • Overall Reference Rating 4.8
    Contact Center AI/Automation Software

    Taalk is a privacy-first consumer engagement platform powered by Conversation AI Agents. Their partners are using Taalk AI Agents to scale their outbound and inbound contact centers connecting with over …