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Read 42 Balto reviews and testimonials from customers, explore 44 case studies and customer success stories, and watch 8 customer videos to see why companies chose Balto as their Conversational AI

Balto is the #1 Real Time Guidance Platform for Contact Centers powered by AI. It unites agents with industry-leading AI to empower teams with real-time guidance, resulting in happier customers, increased revenue, and perfect conversations on every cal...

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  • 42 Testimonials View
  • 44 Case Studies View
  • 8 Customer Videos View
Customer Rating Review Score based on 2098 reference ratings
4.8/5.0 (2098)

42Testimonials

  • “The reality is most clients in our world are already mid-tier businesses who have proved their products should exist in the world. They’re not growing the business, they’re growing their …

    Michael McMillan Chief Executive Officer

  • “Balto allowed us to definitively show our clients what they wanted and how we’re delivering that. They loved that about us.”

    Bob Dougherty VP of Operations

  • “The most amazing thing to me about Balto is the immediate impact it had on our daily production and revenue. It was like flipping a switch, literally. A lot of …

    Roger Weiss Chief Operating Officer
41 more testimonials currently locked

44 Case Studies

  • How Bordner Home Solutions Uses Real-Time Tools to Close Gaps in Calls

  • Powering People, Driving Performance NYPCC’s Success With Balto

  • How Michael McMillan Uses Real-Time Insights to Keep His BPO Indispensable

    Michael McMillan Chief Executive Officer
43 more case studies currently locked

8 Customer Videos

  • Integris Health Enhances Patient Support and Operational Efficiency with Balto
    Play Video
    Scott Blair Revenue Cycle Director
  • Driving Consistency and Efficiency in Operations with NYPCC
    Play Video
    Joshu Klein VP of Strategy & Business Operations
  • Credit Control - Customer Success Story (Nick Jarman - Sr. Collection Manager)
    Play Video
    Nick Jarman Sr. Collection Manager
7 more videos currently locked

Additional Balto Information & Resources

Read Balto Reviews, Testimonials & Customer References from 42 real Balto customers.

Browse Balto Case Studies, Customer Success Stories, & Customer References from 44 businesses that use Balto.

Watch Balto Customer Videos to learn why 8 businesses chose Balto.

FeaturedCustomers has 2,036,805+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.