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CallMiner Case Studies

  • Increases Revenue Collection & Accelerates Agent Development with Automated CallMiner Eureka Interaction Analytics Scorecards

    Tracy DudekChief Operating Officer

  • Improving QA Efficiency, Contact Insights, Agent Performance and Compliance Through Interaction Analytics

    Ed PaetzQuality Assurance Manager
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    4.7 / 5.0
    Customer References24 total
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    Enthu enables contact centers coach their agents for improved outcomes. Enthu transcribes and analyzes every single customer conversation and derives actionable intelligence for faster & better agent performance. Enthu results in faster call QA, better coaching & feedback, and improved agent performance.

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    4.7 / 5.0
    Customer References30 total
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    Jiminny brings your technology & people together so you can make your team truly effective. They believe everyone in sales and customer success should have the chance to succeed and be the best version of themselves. At Jiminny they help you create a coaching culture to make developing your team part of your day to day operation.

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    4.7 / 5.0
    Customer References154 total
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    Outreach is the industry’s most effective sales communication platform that empowers sales development reps, account executives, and success managers with the workflows to be more effective and efficient. The platform manages all customer interactions across email, voice and social, and leverages machine learning to guide reps to take the right actions.

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