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Interactions

Read 9 Interactions reviews and testimonials from customers, explore 11 case studies and customer success stories, and watch 2 customer videos to see why companies chose Interactions as their Customer Service Software

Interactions provides Intelligent Virtual Assistants that seamlessly combine Artificial Intelligence and human understanding to enable businesses and consumers to engage in productive conversations. With flexible products and solutions designed to meet the growing demand for unified, multichannel customer care, Interactions is delivering significant cost savings and unprecedented customer experience for some of the largest brands in the world.

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  • 9 Testimonials View
  • 11 Case Studies View
  • 2 Customer Videos View
Customer Rating Review Score based on 2182 reference ratings
4.7/5.0 (2182)

9Testimonials

  • "Providing superior customer service is our top priority at Salt River Project. Working with Interactions enabled us to develop a best-inclass, flexible conversational automated care solution that has had a …

    Renée Castillo Sr. Director, Customer Strategy Integration

  • “Our brands were outperforming customer service expectations as consumers embraced digital self-service. Brand loyalty is already strong and engaging in human-like conservations with Interactions IVA reinforces that connection.”

    Leading Gift-Giving Retailer SVP of Customer Service Operations

  • “Interactions acts as the AI front door to our customer service and really elevates the level of service that we provide our clients. As a result, our CSAT scores have …

    Fortune 50 Financial Services Company North American Head of Operations
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11 Case Studies

  • Major Telecommunications Provider saves $10.8M YTD with Interactions

  • Hyatt Hotel Corporation saves $4.4 million and cuts call costs 33% with …

    John Romano Director of Operations

  • World-leading Athletic Brand saves 7M agent minutes with Interactions IVA

10 more case studies currently locked

2 Customer Videos

  • How GoDaddy is balancing human interaction with AI to solve challenges with the agent and customer experience
    Play Video
    Ryan Smith Sr. Director, Customer Care Strategy & Operations
  • TXU Energy - Customer Success Story (Ravi Malick - Vice President of Technology)
    Play Video
    Ravi Malick Vice President Of Technology
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Additional Interactions Information & Resources

Read Interactions Reviews, Testimonials & Customer References from 9 real Interactions customers.

Browse Interactions Case Studies, Customer Success Stories, & Customer References from 11 businesses that use Interactions.

Watch Interactions Customer Videos to learn why 2 businesses chose Interactions.

FeaturedCustomers has 2,130,716+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.