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Interactions

Read 9 Interactions reviews and testimonials from customers, explore 11 case studies and customer success stories, and watch 2 customer videos to see why companies chose Interactions as their Conversational AI

Interactions provides Intelligent Virtual Assistants that seamlessly combine Artificial Intelligence and human understanding to enable businesses and consumers to engage in productive conversations. With flexible products and solutions designed to meet the growing demand for unified, multichannel customer care, Interactions is delivering significant cost savings and unprecedented customer experience for some of the largest brands in the world.

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  • 9 Testimonials View
  • 11 Case Studies View
  • 2 Customer Videos View
Customer Rating Review Score based on 2018 reference ratings
4.7/5.0 (2018)

9Testimonials

  • "We were looking for an opportunity to automate things from the customer’s perspective and gain insights and cost savings from the company’s perspective. We're finding happier customers, more efficient time, …

    Ryan Smith Sr. Director, Customer Care Strategy & Operations

  • "Providing superior customer service is our top priority at Salt River Project. Working with Interactions enabled us to develop a best-inclass, flexible conversational automated care solution that has had a …

    Renée Castillo Sr. Director, Customer Strategy Integration

  • “Interactions acts as the AI front door to our customer service and really elevates the level of service that we provide our clients. As a result, our CSAT scores have …

    Fortune 50 Financial Services Company North American Head of Operations
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11 Case Studies

  • Major telecommunications provider reduces misroutes, improves security with Interactions

  • Automaker Engages with 2x More Customers Using Auto-Suggest AI

  • TXU Energy Improves Call Containment By 18%

    Ed Anderson Senior Manager of Call Center Technology
10 more case studies currently locked

2 Customer Videos

  • How GoDaddy is balancing human interaction with AI to solve challenges with the agent and customer experience
    Play Video
    Ryan Smith Sr. Director, Customer Care Strategy & Operations
  • TXU Energy - Customer Success Story (Ravi Malick - Vice President of Technology)
    Play Video
    Ravi Malick Vice President Of Technology
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Additional Interactions Information & Resources

Read Interactions Reviews, Testimonials & Customer References from 9 real Interactions customers.

Browse Interactions Case Studies, Customer Success Stories, & Customer References from 11 businesses that use Interactions.

Watch Interactions Customer Videos to learn why 2 businesses chose Interactions.

FeaturedCustomers has 1,907,416+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.