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  • 4.8 / 5.0 (1592)
    Verified88+ References
  • 4.8 / 5.0 (1044)
    51+ References
  • 4.8 / 5.0 (2076)
    Verified45+ References

Interactions Case Studies

  • Srp Improves Self-Service Rates By More Than Double

  • Automaker Engages with 2x More Customers Using Auto-Suggest AI

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  • Reference Rating
    4.7 / 5.0
    Customer References88 total
    About

    Balto's best-in-class AI listens to both sides of your agents’ conversations and provides real-time guidance, resulting in happier customers, increased revenue, and perfect conversations on every call.

  • Reference Rating
    4.7 / 5.0
    Customer References51 total
    About

    Tethr is an enterprise listening platform that surfaces insights from customer interactions (phone calls, chats, emails) that organizations can immediately put to use to drive improvements in customer experience and sales while reducing operating costs. Customers are using Tethr to quickly, easily and accurately turn large amounts of unstructured voice of customer conversation data into insights that fuel smarter decisions and improved business performance, enabling them to become Listening Enterprises.

  • Reference Rating
    4.7 / 5.0
    Customer References45 total
    About

    iovox Makes Communication Easier & Communication Data Valuable. For 12+ years, iovox has provided call tracking solutions around the world to leading brands who seek to improve operational performance or determine marketing ROI through the use of call data and understanding caller behaviors. For enterprises looking for custom integrations, iovox offers a highly flexible API and full developer support. Iovox’s call tracking solutions can be used with or without global trackable numbers, and all solutions include analytics and a wide range of advanced features. The iovox enterprise solutions like WebConnect are popular with marketplaces, classifieds, and marketing departments. The company also has solutions available for individuals and SMBs looking for communication features and analytics that they can get up and running immediately.

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