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  • 4.8 / 5.0 (2744)
    167+ References
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    Verified18+ References
  • 4.7 / 5.0 (3691)
    Verified166+ References

Interactions Case Studies

  • Fortune 50 Financial Services Company Transforms CX with Interactions IVA

  • Westar Energy Sees 80% Customer Satisfaction with Intelligent Virtual Assistant

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  • Reference Rating
    4.7 / 5.0
    Customer References167 total
    About

    Fireflies.ai is bringing the voice of the customer to every person inside your organization. Imagine being able to automatically enrich your CRM and remember every conversation you've ever had without lifting a finger. There is a tremendous amount of gold buried inside your customer conversations. They want to help you unlock that data in the most seamless way possible by capturing your calls and meetings.

  • Reference Rating
    4.7 / 5.0
    Customer References18 total
    About

    Kore.ai is an enterprise software provider of an all-in-one Chatbot Platform (as-a-service) and cutting-edge smart technology for enterprises to build and deploy out-of-the-box or completely customized chatbots for their customers and workforce.

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    4.7 / 5.0
    Customer References166 total
    About

    LivePerson, Inc. offers a cloud based platform that enables businesses to proactively connect in real time with customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices. This "intelligent engagement" is driven by real time behavioral analytics, producing connections based on a true understanding of business objectives and customer needs.

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