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Mindsay

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Read 15 Mindsay reviews and testimonials from customers, explore 12 case studies and customer success stories, and watch 4 customer videos to see why companies chose Mindsay as their Customer Service Software

Mindsay is building instant, personalized customer experiences for everyone. They’re here to make it easier for companies to connect with users and make the customer experience better for people like you and me. Mindsay enables companies to provide simple and efficient customer interactions through Conversational AI. They help customer service teams overcome common challenges, allowing them to automate large volumes of customer requests, eliminate time-consuming processes, and optimize their use of human resources.

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  • 15 Testimonials View
  • 12 Case Studies View
  • 4 Customer Videos View
Customer Rating Review Score based on 1759 reference ratings
4.8/5.0 (1759)

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15Testimonials

  • "Thanks to Mindsay we managed to increase our parking reservation conversions by 30%."

    Damien Néri Project Manager

  • “When I see the number of conversations that the bot handled, especially when COVID struck, it would have been impossible to deal with without the bot. We can’t live without …

    Stephan Krämer Customer Service Program Manager

  • "Our bot was built within 3 weeks and immediately brought down the number of customer queries. We could see the impact within a couple of weeks."

    Rob Cahill Product Owner
14 more testimonials currently locked

12 Case Studies

  • How we worked with Iberia Express to improve customer experience and call …

    Isabel Rodriguez Head of Analytics, Digital Marketing & e-commerce

  • How Thalys uses a multilingual bot to efficiently scale their customer support …

    Stephan Krämer Customer Service Program Manager

  • How we're working with Voyage Privé to reduce volumes in their call …

    Nathalie Müller Head of Quality & Digital Customer Service
11 more case studies currently locked

4 Customer Videos

  • TGV Lyria - Customer Success Story (Fanny Blandenet - Transversal Project Manager)
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    Fanny Blandenet Transversal Project Manager
  • Brussels Airlines - Customer Success Story (Rémi Vanbroeckhoven - Digital Product Owner)
    Play Video
    Rémi Vanbroeckhoven Digital Product Owner
  • Thalys - Customer Success Story (Stephan Krämer - Customer Service Program Manager)
    Play Video
    Stephan Krämer Customer Service Program Manager
3 more videos currently locked

Additional Mindsay Information & Resources

Read Mindsay Reviews, Testimonials & Customer References from 15 real Mindsay customers.

Browse Mindsay Case Studies, Customer Success Stories, & Customer References from 12 businesses that use Mindsay.

Watch Mindsay Customer Videos to learn why 4 businesses chose Mindsay.

FeaturedCustomers has 2,018,726+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.