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"With Rasa, we were able to scale our customer service and grow our user base significantly and still provide the best customer experience. We further have more time to concentrate on the most important requests."
"We built Cooper using Rasa - what was the only solution and fit for us at Lemonade. Using Rasa’s machine learning framework, we’re able to hire smart humans who create real impact while automating everything else."
LivePerson, Inc. offers a cloud based platform that enables businesses to proactively connect in real time with customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices. This "intelligent engagement" is driven by real time behavioral analytics, producing connections based on a true understanding of business objectives and customer needs.
Mindsay is building instant, personalized customer experiences for everyone. They’re here to make it easier for companies to connect with users and make the customer experience better for people like you and me. Mindsay enables companies to provide simple and efficient customer interactions through Conversational AI. They help customer service teams overcome common challenges, allowing them to automate large volumes of customer requests, eliminate time-consuming processes, and optimize their use of human resources.
Tethr is an enterprise listening platform that surfaces insights from customer interactions (phone calls, chats, emails) that organizations can immediately put to use to drive improvements in customer experience and sales while reducing operating costs. Customers are using Tethr to quickly, easily and accurately turn large amounts of unstructured voice of customer conversation data into insights that fuel smarter decisions and improved business performance, enabling them to become Listening Enterprises.
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