"Conversational systems greatly support medical professionals to better respond to patients’ needs. Rasa platform allowed us to focus on creating fast conversational experiences and deliver them under a human-in-the-loop regime. This way we ensure that medical decisions are always taken by medical professionals using evidence-based methods that lower the bias. And the administrative and data collection tasks are done via an intuitive chatbot. Rasa’s open-source model and a clean extensible architecture make it an ideal choice for product development as well as applied research projects."